Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

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Rated 5 out of 5 stars

Richy is a very friendly

Richy is a very friendly, top notch teacher. Thanks for the refresher course and the updates.

5 February 2026
Unprompted review
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Reply from Cookson First Aid

Thank you Sonia, we are so glad you enjoyed the course and found it useful.

Rated 5 out of 5 stars

Very informative

Very informative, easy to follow the instructions. Great updates on new techniques that are easier than previous things that were taught

5 February 2026
Unprompted review
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Reply from Cookson First Aid

Thank you very much Dawn, we're so glad the refresher course was useful, we agree that the new guidance is a lot easier and will hopefully encourage more people to save lives!

Rated 5 out of 5 stars

Very useful and enjoyable course!

Richie came to our theatre society to do basic first aid training with a group of our members. It was a really good course and a fantastic refresher. Richie was very knowledgable and we will absolutely be using Cookson First Aid again.

5 February 2026
Unprompted review
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Reply from Cookson First Aid

Thank you Lauren, we are excited to work with you again in future, get in touch for more training anytime.

Rated 5 out of 5 stars

Richie was excellent knowledge

Richie was excellent knowledge, communicated effectively, explained in detail, made it interesting.

4 February 2026
Unprompted review
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Reply from Cookson First Aid

Thank you for taking the time to leave us this review. We look forward to working with you again soon.

Rated 5 out of 5 stars

Interactive!

Richie’s training is very interactive, and he ensures that most participants engage in the activities.

30 January 2026
Unprompted review
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Reply from Cookson First Aid

Thank you for taking the time to leave us a review. It's great to hear you found the training interactive. We hope to work with you again soon.

Rated 5 out of 5 stars

It was great and insightful

It was great and insightful. We were taught on how to do first aid. Thank you Richie

30 January 2026
Unprompted review
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Reply from Cookson First Aid

Thank you for participating in one of our sessions, we are really pleased you found the session insightful.

Rated 5 out of 5 stars

I attended the free baby and child CPR…

I attended the free baby and child CPR and chocking training today at my child’s Primary School. Jess was fab and gave really good advice, support and practical advice. I feel more confident if I ever need to use these techniques.

28 January 2026
Unprompted review
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Reply from Cookson First Aid

Hi Amy,

Thanks so much for leaving this review.

Thank you for joining the child and baby session, we are so pleased to hear you are now more confident in the techniques demonstrated today.

Rated 5 out of 5 stars

Free course at school

I attended a free course at my daughter's school, and it was a fantastic experience. I learned a lot and felt much more confident handling life-threatening situations with young children.
Thank you very much for this opportunity 🙂

28 January 2026
Unprompted review
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Reply from Cookson First Aid

Hi Kasia,

Thanks so much for leaving us this glowing review. We really do appreciate it.
We are so pleased to hear that you learnt a lot and now feel more confident handling a life threatening situation should the need ever arise.

Hope to see you again soon

Rated 5 out of 5 stars

Jess held the course at my childs school

Jess held the course at my child’s school, I found it so useful and informative! She was lovely and made it really interactive! I also think it’s amazing how Cookson first aid provide this course to schools and communities free of charge! Thank you I feel so much more confident if I ever needed to perform CPR 😁

28 January 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Francesca,

Thanks so much for taking the time to leave us a Trustpilot review.
We are really pleased to hear you feel much more confident should you ever need to help.

Hope to work with you again soon.

Rated 5 out of 5 stars

Excellent training

Excellent training, thank you

14 January 2026
Unprompted review
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Reply from Cookson First Aid

Hi Sophie,

Thanks so much for attending training with us. We hope to see you again soon.

Rated 5 out of 5 stars

Amazing course

Amazing course I definitely recommend people to do it as it’s essential skills to learn to save people life .

9 December 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for this great feedback and joining our training, we really appreciate your support and look forward to welcoming you to another course soon :)

Rated 5 out of 5 stars

Richie was extremely knowledgeable

Richie was extremely knowledgeable, friendly, informative and the training session was was very informative, hands on and great to update my skills relation to infant and child cpr and resuscitation. I would highly recommend Cookson first aid for community and/or corporate training.

9 December 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for this great feedback and joining our training, we really appreciate your support :)

Rated 5 out of 5 stars

Richie Is Amazing

Richie is an amazing instructor and made the two day course fun as well as been really hands on in helping as well

13 November 2025
Unprompted review
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Reply from Cookson First Aid

Thank you very much Natty, we are really grateful for you sharing your experience and pleased you found the course enjoyable.

Rated 5 out of 5 stars

A fantastic day’s training with Richie

A fantastic day’s training with Richie. It was brilliantly presented and easy to follow.

4 December 2025
Unprompted review
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Reply from Cookson First Aid

Thank you for this brilliant review Hannah, we are so pleased you enjoyed the training.

Rated 5 out of 5 stars

Great course Richie Watts

Great course, great guy Richie Watts!!

4 December 2025
Unprompted review
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Reply from Cookson First Aid

Thank you for this wonderful feedback Kynan, we appreciate you sharing your experience.

Rated 5 out of 5 stars

Informative

The course was very informative and I learnt a lot. Richie was engaging. Thank you.

4 December 2025
Unprompted review
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Reply from Cookson First Aid

Thank you for choosing us for your training Nicola, we are really pleased you learned a lot and found it engaging.

Rated 5 out of 5 stars

Richie was a great instructor and…

Richie was a great instructor and delivered our session with ease and understanding of the setting in which we work.

4 December 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you very much for this review Rebecca, we appreciate you sharing your experience and glad you enjoyed the training.

Rated 5 out of 5 stars

Excellent training given by Richie on…

Excellent training given by Richie on giving medication in an educational setting. Very in depth and informative.

4 December 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you for this great feedback Sarah, we are pleased you found the training informative.

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