5 stars are not enough. My husband and I purchased road bikes from Cookson Cycles. Their customer service is outstanding. We are truly grateful we chose Cookson Cycles. From the moment we ordered to p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought winter riding gloves. Great price (better than nearly all other sellers). Communication excellent from order to delivery. Very pleased with the service . We will look again when we need other... See more
The boys at Cookson cycles sorted a problem I had with the rear disc of the Amflow PL bike.Everyone at the shop helped out and cured the sensor/disc problem in no time.Very knowledgeable staff and gre... See more
Had a bike fit today, it was an amazing experience with every one of my issues on the bike addressed in detail. Very patient and explanatory, will definitely return for an update once I’ve ridde... See more
Company details
Written by the company
At Cookson Cycles, we’re passionate about bikes and the people who ride them. As a long-established independent bike shop, we take pride in offering friendly, knowledgeable service and honest advice — whether you’re a daily commuter, weekend rider, or e-bike enthusiast. We build and prepare every bike in-house to the highest standard, with expert mechanics and personal setup included. Our goal is simple: to make sure every customer leaves with a bike that fits perfectly and rides beautifully. We’re also proud to be one of Manchester’s leading e-bike specialists, stocking brands like Trek, Amflow, and more — backed by real-world experience and after-sales support you can trust. Pop in for a chat, a service, or just some advice — we’re here to help you enjoy every ride.
Contact info
195 Bury New Road, M45 6GE, Manchester, United Kingdom
- 01617662633
- sales@cooksoncycles.co.uk
- cooksoncycles.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value and delivery 👍👍
Quick response to Royal Mail failure….
Royal Mail did not deliver my parcel but Cookson were excellent - responded immediately and resent the parcel with no argument. Very good service.
Excellent service
Ordered online to pick up from the…
Ordered online to pick up from the shop. I collected a few days later. No problems. Quality bike! We’ll have a happy boy Christmas day. Thanks
great shop and staff
great shop and staff. local to me and known them years. Always helpful
Fast delivery.
I ordered something as a birthday present but didn’t expect it to arrive in time as I was a bit late ordering it. However, it arrived very quickly and was in time for the birthday boy to open on his special day.
Great price and prompt delivery
Quick, friendly service
I was about to load my electric bike onto my vehicle rack but it had a puncture. Normally I would fix it but I had no time.
Rang Cookson Cycles and they told to get the bike to them.
They fixed the puncture in no time, glad I didn’t do it, it wasn’t easy getting the tyre back on.
Couldn’t fault them. Sorry I didn’t get the guys name. I did buy a tube off him, so he knows who he is.
Excellent service and reasonable prices.
Thankyou Cooksons, keep up the great work
Easy to navigate and simple to get
My experience was very fluid I seen the product I liked I clicked it paid for it and got it delivered.
Easy to purchase and quick delivery
Amazing customer service and really…
Amazing customer service and really well priced bikes. Highly recommend independently bike shop.
Absolutely brilliant team at Cookson…
Absolutely brilliant team at Cookson Cycles, my Cervelo R3 of 9 years needed a change of Cassette from 11/29 to 11/32 the hills where I live have become steeper ! Strange, problem regards Cervelo 10 speed 105 , Shimano no longer produce the Derailleur GS 5701 Medium required to facilitate the cassette required. Tried everywhere, spoke with Paul at Cooksons, phoned me shortly after discussing, guess what I’ve found one in our stores still in box!
Brilliant! Left the bike with Paul who is one of their mechanics, all fitted with new chain to accommodate changes. Very reasonable charge, and the gears change to perfection. Also had a bike fit with Rick for a potential new bike, Rick really knows his stuff and spent a good 45 minutes to make sure of the perfect fit, no pressure to sell me a new bike, happy to wait till I’m ready to buy probably next year. I can honestly say you will be very well looked after by people who live , eat & breathe bikes!
The best bike shop I have ever used in over 50 years
I have been a Cookson customer for a number of years and their service and support has always been excellent. Recently I decided to purchase an E-bike as I have issues with my knees. There is no substitute for having professional curated advice covering needs and riding requirements to select the perfect bike by budget. Beyond that anything you want to do with the bike is no trouble. I tend to research things a lot leading to many questions but every one is answered promptly and thoughtfully. I happily recommend Cookson Cycles and the team to all my friends and family, for new bikes, upgrades, servicing and repairs. Everything is fairly priced and work is done to the highest standards
Outstanding service and repairs
Took a bike into Cooksons which we thought possibly was beyond repair, however, absolutely amazed to see it now looking like a brand new bike. The standard of service and repairs were outstanding.
A great service with great service.
A great service with great service.
My bike came back like new.
Clean, pristine and ready for the summer 🌞
Thanks 👍
Ordered an Important part for my Trek
Ordered an Important part for my Trek, a day and a half later part arrived via the post man. Faultless help and service. I wouldn’t hesitate in using these people again. Fully recommend these guys.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








