ConveyancingHome Limited Reviews 

437
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness and efficiency, making complex processes smooth and stress-free. Many highlight the excellent service and user experience, noting outstanding communication with quick responses and timely updates that kept them well-informed throughout their journey. However, some people mentioned dissatisfaction with communication, citing slow or absent updates and the need to repeatedly chase for information. A few customers also experienced delays and a perceived lack of professionalism, noting errors, a general absence of urgency, or insufficient attention to detail in their cases.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Customer service

Consumers find customer service to be positive, highlighting great communication, prompt responses, and a... See more

Response time

People report positive experiences with response times, highlighting quick and efficient communication, with... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend ConveyancingHome enough! We had quotes from 3 different solicitors for our sale and purchase and took the risk of going with the most affordable - it paid off! Kayleigh was brilliant... See more

Rated 5 out of 5 stars

I just completed on my property with Gemma and her team. Their communication was brilliant, and they kept me updated at every step. The property had no deeds and needed extra administration. Gemma han... See more

Rated 5 out of 5 stars

From the start of using Kayleigh and her team for our purchase mortgage and remortgage of our rental property I was impressed by their communication, efficiency and dedication to getting the job done... See more

Rated 5 out of 5 stars

Eve and the team at ConveyancingHome Limited made the sale of purchase a very quick, painless and more than importantly stress free when selling my home. During all the time the property was up f... See more


Company details

  1. Real Estate Attorney

Written by the company

We streamline the property transaction process, providing efficient, reliable and stress-free conveyancing services nationwide. Specialist, qualified and licensed conveyancers Review progress at your convenience Latest technology, available nationwide


Contact info

4.8

Excellent

TrustScore 5 out of 5

437 reviews

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4.8

All reviews

(437)

192 reviews in the last 12 months

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Rated 5 out of 5 stars

Well look no further

Well, what can I say, if there was a few more stars to add on I would surely add them on 5 is not enough.
Mark you’re amazing at what you do. I am so grateful for your support whilst getting the job done.
Thank you 🤩

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service, Mark was professional and courteous, with speedy turnaround times in every area of this transaction.

24 September 2025
Unprompted review
Rated 4 out of 5 stars

Overall the team handled the sale…

Overall the team handled the sale satisfactorily, we did have occasion to request more frequent communication when we were struggling to find out progress. The Conveyancing process across all companies seems to leave the seller or buyer in the dark a lot of the time, this is due to low fees but it is disconcerting for the clients in the chain.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Awfully slow and extremely poor…

Awfully slow and extremely poor communication. Aside from going away for two weeks and not handing anything over to another member of staff, emails have been sent back and forth referring to attachments with no attachment in sight. Slow and dragging their heels. Emails to them go into the nether and rarely get a timely response. Avoid at all costs.

15 September 2025
Unprompted review
ConveyancingHome Limited logo

Reply from ConveyancingHome Limited

We're sorry to hear about your experience. Conveyancing can have busy and quiet periods, but we strive to keep clients updated. Often we are waiting for third parties to provide information which can result in delays. Cases are looked after during annual leave. We couldn’t locate you in our system—please contact us directly so we can address your concerns: customercare@conveyancinghome.co.uk

Rated 5 out of 5 stars

We'd heard that buying your first home…

We'd heard that buying your first home was a stressful experience, but thanks to ConveyancingHome, and Mark in particular, it has been anything but. He kept us in the loop, informed, and was happy to explain the process to us. Mark was quick to respond both via email and over the phone, answering all of our questions clearly and explaining exactly what we needed to do at each stage.
Mark and the team are so friendly and truly do make it feel like there is no such thing as a silly question.
Would highly recommend.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Kayleigh ….. a star

Although it was a long process from late February til with completion on 5 Sept, Kayleigh was such a support and massive help to us at all times. Her knowledge at all times was top notch and so patient with our many many questions. Would recommend Kayleigh to all .

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Pleasant to deal with

Kayleigh was very thorough with good communication. Darcie kept us informed of the progress of the sale with weekly updates and cover was in place during any absence. Completed Friday so very pleased.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

From the moment Taram and her team worked on both our sale and purchase, of our properties, they were nothing short of amazing!
They were efficient, excellent at communicating (both emails and on the telephone) , and kept us moving forward as quickly as possible throughout the whole process!
They kept pushing for our buyers solicitors, when they were holding thinks up, and we could not have asked for a better team to handle our case.
If we were to buy or sell a property again, I would not hesitate to use conveyancing home - simply outstanding service from start to finish and we cannot thank them enough!

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

After starting the process with this company on 4 Apr 25 Lizzie was my point of contact and following a lack of replies to my emails my agent was changed to Lucy and emails are often ignored and if I don’t email in a fear I wouldn’t get any communications. The conveyancing process I believe usually takes 8-12 weeks and I am now 21 weeks into the process and still do not have any time estimate of a completion date. I downloaded the app as directed to at the beginning of this process and the first update took 16 weeks to be updated . I was supplied with a enquires and response tracker by Lucy and to say I am disappointed is an understatement. I have a date to be out my current property and now I am going to have to make living arrangements as it’s clear to me that the property I am purchasing will not be ready in time. Extremely frustrated / disappointed/ angry that I used this company as it wasn’t the cheapest but I was swayed to it with the sales line of being able to do everything on line and use the app to track my property purchase.

4 April 2025
Unprompted review
ConveyancingHome Limited logo

Reply from ConveyancingHome Limited

Thank you for your review and for sharing your concerns. We will raise with the Lucy Clayton Team. We understand your frustration regarding the delays in the process of purchasing your shared ownership house. We acknowledge that waiting for updates can be challenging, and we’re sorry for any inconvenience this has caused. Unfortunately Shared Ownership purchases can take longer than other purchases.

Please know that we are committed to moving your purchase forward as swiftly as possible. However, our progress is often dependent on the timely receipt of information from third parties, such as the seller’s solicitors, and we can only proceed as quickly as their responses allow. We are actively following up to ensure all necessary steps are taken promptly.

We thank you for your patience and will try to progress the purchase as quickly as we can.

Rated 5 out of 5 stars

Very Helpful

Very Helpful. Gemma and Ebtehal were very responsive with their emails and calls.

Buying a property can be a long process with a lot going on but it was straightforward with Conveyancinghome. Seemed like they really kept on top of things to get completion as soon as possible. Kept me up to date with time frames and what was happening.

I don’t imagine I’ll be buying another property any time soon but if I were, I would certainly use them again.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

what a shambles!!! we had nothing but problems from start to finish. our first solicitor (or fee payer as they call them) was Lizzie Kirk, we started the process in March, all was going smoothly until the stamp duty increase at the begining of April. I was ignored, both on telephone voicemail messages and emails. when I eventually spoke to Lizzie, she couldn't even remember who I was. I eventually found out that my searches had been sitting waiting to be actioned for over 2 weeks.

Lizzie went off sick and instead of conveyancingHome informing us and passing our file over to someone else they just let me keep chasing, fobbing me off at every opportunity. eventually I found out that Lizzie was off and Jessica Thomas took over the case. she was the only person at conveyancingHome that seemed to care. she spoke to me with respect and would always answer questions straight away, return calls in a timely manner and tried her best to push the sake threw. unfortunately she was then taken off the case. we were given Lucy Clayton. she was rude, undermining and uncaring. she would frequently ignore emails and when I rung for an update (as I hadn't heard from her for days on end) she would tell me she 'would get round to it when she had time'

when we first started the process we had a deadline as we were going on holiday, I'm sure Lucy purposely missed this deadline to cause more stress and upset. we had to reapply for our mortgage which caused more delays.

to top it off it now transpires that Lucy never informed the service provider of our existence and we now have to re contact conveyancingHome to get this sorted!!!

avoid avoid avoid!!!

5 March 2025
Unprompted review
ConveyancingHome Limited logo

Reply from ConveyancingHome Limited

Dear Charlotte, we are sorry that the experience has fallen short of expectations. We will look into your case. We can assure you that no one has purposely missed a deadline. Unfortunately timescales are often influenced by third parties that are beyond our control. We sincerely apologise for the lack of continuity with our service but as you will appreciate sickness can be unavoidable and we have to reallocate work to colleagues where needed. Once again we apologise for any issues and we will pick this up with the Lucy Clayton Team. Kind regards

Rated 5 out of 5 stars

Must have been a nightmare but handled well

Eve made things just about tolerable while dealing with two buyers , changes of buyers solicitors, false starts on completions etc. must have been a nightmare job but she saw it through to a successful completion. Thank you. Hope future work is routine and easy for you.

22 August 2025
Unprompted review

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