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Company details

  1. Computer Hardware Manufacturer

Written by the company

Contour Design udvikler ergonomiske mus, der giver brugerne mulighed for at arbejde sikkert ved deres computer uden risiko for smerter eller belastningsskader. Vores produkter tilbyder den højeste grad af ergonomi og inspirerer til variation og forbedrede vaner.


Contact info

4.2

Great

TrustScore 4 out of 5

213 reviews

5-star
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Rated 5 out of 5 stars

Outstanding service

Outstanding service! They answered fast, understood the problem fast and solved the issue faster! Peter you are best :)

6 May 2022
Unprompted review
Contour Design logo

Reply from Contour Design

Thank you so much for the kind words!! :)

All the best,
Caroline/Contour Design

Rated 5 out of 5 stars

Fed service

Fede produkter, god service og et glimt i øjet.

1 April 2022
Unprompted review
Contour Design logo

Reply from Contour Design

Hej Mads
Tusind tak for de flotte ord!!

Dbh Carolin/Contour Design

Rated 5 out of 5 stars

The Contour Shuttle is an excellent product

The Contour Shuttle is an excellent product for video editing and the service is perfect. In case of a problem, you will be helped immediately, even with the help of Teamviewer. Highly recommended for video editors.
Flip Tocila Studio Brandaris Holland

Contour Shuttle er et fremragende produkt til videoredigering, og servicen er perfekt. I tilfælde af et problem, vil du blive hjulpet med det samme, selv ved hjælp af Teamviewer. Kan varmt anbefales til videoredigerere.
Flip Tocila Studio Brandaris Holland

29 October 2021
Unprompted review
Contour Design logo

Reply from Contour Design

Thank you so much for your kind review. We're so happy to hear you like our products as much as we do!

Best,
Caroline, Contour Design Nordic

Rated 5 out of 5 stars

Excellent products and services

Excellent products and customer services. Purchased a RollerMouse Pro3 after suffering shoulder pain using a traditional mouse and the pain was gone in under 1 week.

28 September 2021
Unprompted review
Contour Design logo

Reply from Contour Design

Wow, thank you so much for your kind words!
We're so happy to hear you've found relief from your shoulder pain by switching to a RollerMouse.

All the best,
Caroline/Contour Design

Rated 5 out of 5 stars

If only all developers were as responsive and helpful

Latest mac update to Big Sur broke the driver of my Shuttle Xpress. Followed all instructions to troubleshoot new one but didn't appear to recognise the device.

Great support from Daniel within a day or 2 who remote controlled and knew exactly when to unplug and replug the device (although I had done this several times it appears to have been critical re *exactly when to do this...I think!) ...and that's all that was required. If only every developer was as responsive.

27 May 2021
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Ashley,
Thank you so much for your kind words! We're so happy to hear our support team was able to help you.

Best,
Caroline/Contour Design

Rated 5 out of 5 stars

Support was the best I have ever received.

I own and pro2, free3 rollermouse and recently bought shuttleproV2 upon contour support's advice.

I was having problem with shuttle to work on my newly purchased iMac and was in communication with support in Denmark but nothing was seeming to be working.

After many failed attempts, D Elam from Denmark support offered to assist via TeamViewer.

He spent at least an hour trying various trouble shootings etc. and finally managed to get it to work.

This means a lot to me as due to carpal tunnel issues; I need a rollermouse or shuttle to carry on working on graphics and for online business.

Always admired the contour products and support was the best I have ever received.

26 April 2021
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Nam,
Thank you so much for your kind words!
We're very happy to hear that you are liking our products and that you had a great experience with our customer service team. If you ever need any assistance again in the future, you're always more than welcome to reach out to us again.

Best,
Caroline/Contour Design

Rated 5 out of 5 stars

Super helpful with prompt service

Super helpful with prompt service, their products are some of the best made in the sector.

17 February 2021
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Nick,
Thank you for the kind words.
We love to help our customers.

Sincerely
Regitze, Contour Design Nordic.

Rated 5 out of 5 stars

Absolutely excellent customer service!

Absolutely excellent customer service!
Despite an error on the customer's part the problem was dealt with in an extremely professional and personable way.
Top marks! :)

26 January 2021
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Trevor,

Thank you for your positive feedback.

Regards,
Mette, Contour Design Nordic

Rated 5 out of 5 stars

super service

5 March 2020
Unprompted review
Contour Design logo

Reply from Contour Design

Hej Irene,
Det er vi glade for at høre.

Venligst Regitze
Contour Design Nordic

Rated 4 out of 5 stars

I bought a Rollermouse red and Balance…

I bought a Rollermouse red and Balance keyboard.
Rollermouse works perfect, I like it. Balance keyboard has a little bit stuck enter key.
It was not possible to try for free for 14 days, I had to pay first.

24 January 2020
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Katarina,
I'm sorry to hear that you are experiencing issues with your keyboard.
If you send os an email with the serial number of your keyboard, we will find a solution for you.
You can send an email to info@contour-design.com

I'm glad to hear that you are satisfied with your Rollermouse.

Sincerely Regitze
Contour Design Nordic

Rated 5 out of 5 stars

It's an awesome product

I had the opportunity to try Uni-mouse. I had wrist issues and it helped a lot but wasn't the right product for me as my physio suggested to try roller mouse and right now I'm trying that one. It's a great opportunity to try and find what's best for your health.
I would definitely recommend Contour Design

16 January 2020
Unprompted review
Contour Design logo

Reply from Contour Design

Dear Kas,
Thank you for the kind words.
We are happy that you like the opportunity to try the products in a Free Trial period. We find it the best way, as people are different and so are their needs.

I wish you a great day.

Sincerely Regitze
Contour Design Nordic

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