The Consumers Choice Reviews 531

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and friendly approach, making interactions pleasant and supportive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach to their financial situations. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, feeling supported from start to finish. Reviewers are particularly impressed with the clear communication and constant availability, ensuring they felt informed and unjudged throughout the process. Many also appreciate the non-judgmental advice and support, which helped them regain control of their finances and alleviate stress.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Service

Consumers consistently report positive experiences with the service, highlighting the professionalism and... See more

Customer communications

Users describe positive interactions with contact, often expressing relief and comfort after reaching out.... See more

User experience

Clients share positive opinions on user experience, highlighting the professional and informative approach of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant company.what can i say.So helpful and friendly in dealing with my debt issues.Very professional in their guidance and opinions on what would be best for me.Really helped me with my anxiety a... See more

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I should have written this review much…

I should have written this review much sooner, but I highly recommend Simon and Luke at The Consumers Choice.

Dealing with debt can be an incredibly stressful and emotional process, but from the very beginning they provided professional, supportive, and honest advice. They took the time to discuss all the available options in detail, helping us understand the pros and cons of each before guiding us towards the solution that was best for our circumstances.

What really stood out was their commitment throughout the entire process. They didn't just provide advice and leave us to deal with everything ourselves – they supported us every step of the way, clearly explaining each stage, answering every question, and making sure any concerns were addressed promptly. No phone call, email, or request was ever too much trouble.

Before contacting Consumers Choice, I had approached two large debt charities for help. Unfortunately, I was left feeling like just another number, being passed from person to person, often speaking to different advisors and receiving confusing information. The experience left me feeling unsupported and overwhelmed.

Simon and Luke were the complete opposite. They provided a personal service from start to finish, taking the time to understand our situation and guiding us through the process with patience, professionalism, and genuine care.

This was not a situation we ever wanted to find ourselves in, but I can honestly say we could not have got through it without their help. Thank you both for your outstanding support and personal customer service touch!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

They helped me when I was feeling…

They helped me when I was feeling desperate, I had all this debt and no solution. They have helped so much through the whole process of getting an IVA. All the advice and help they gave me has made my life so much easier.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company.what can i say.So…

Brilliant company.what can i say.So helpful and friendly in dealing with my debt issues.Very professional in their guidance and opinions on what would be best for me.Really helped me with my anxiety and worry concerning debt issues.I can highly recommend them is you are struggling with debt.Give them a call you wont regret it.Thank you simon,luke and team

28 May 2026
Unprompted review
Rated 5 out of 5 stars

J Sutherland

I can’t thank Consumers Choice and all their staff for all their help with my debt situation
Luke and Simon were professional and offered no judgment or blame while explaining all the options I had. Luke in particular offered endless patience with my anxiety.
I came upon Consumers Choice by chance when I felt desperate about my situation. I only wish I had known about them sooner and avoided many a sleepless night.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I pressed the panic bottom and consume choice answered

It felt as though the burden of debt from loans and credit cards had completely overwhelmed me. After desperately searching for a way out of my situation, I came across The Consumers Choice, and I can honestly say Simon, Luke, and their team were outstanding from start to finish.

From day one, they gave me hope and helped me stop blaming myself for everything I was going through. They explained every option clearly, without any judgment, and made the entire process easy to understand.

Communication throughout was transparent and reassuring, and whenever I had questions, they were always only a phone call away. Their support and professionalism made a difficult time far more manageable.

I would strongly recommend The Consumers Choice to anyone facing financial difficulties. Don’t delay in reaching out to them — they genuinely care and are there to help.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Simon and Luke…

A massive thank you to Simon and Luke over the last month or so they were very helpful patient I never felt rushed or made to feel bad with my situation the whole team are brilliant from start to finish they have helped me loads and know stress free thanks consumers choice team

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing from start…

Luke and Simon were amazing from start to finish. I knew I needed help and was searching around, reading a lot of other debt help reviews. For some reason I picked The Consumers Choice and after the inital phonecall, knew I had made the right choice. They were professional and did not make me feel bad or guilty. If you are struggling and unsure who to trust regarding your debt, please reach out to Luke and Simon and get the support you need.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank consumers choice and partners

I would like to thank consumers choice and their partners,
I really am so happy with how these guys helped me with my dept.
They explained everything on how and what they have to do and what I needed to do to.
Their professionalism and guidance from start to finish was amazing. I can not thank Luke and Simon enough for their hard work they put in to help me with my dept.
Thank you again guys 👍

21 April 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Consumer’s Choice…

A big thank you to Consumer’s Choice and all their partners for helping me resolve my financial situation through their advice and hard work.
Special thanks to Luke for his outstanding support!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A Dream Come True

I wanted to take a moment to share my genuinely positive experience with Consumers Choice and all their partners.

They are the light at the end of the tunnel when I could not see the end to my worries and stress due to the endless debt. Heaven sent grace!!!

From start to finish, the entire process was handled with professionalism, clarity, and a real sense of care. Every interaction felt smooth and well-organized, and it was clear that strong communication and teamwork were at the heart of everything they do. Their partners were equally impressive—efficient, knowledgeable, and committed to delivering a high standard of service.
They are the dream team!!

What stood out most was the attention to detail and the willingness to go the extra mile to ensure everything was completed to the highest quality. It made a real difference and turned what could have been a routine experience into something truly outstanding. Too good to be true.

I appreciate the effort, coordination, and dedication shown by everyone involved. It’s refreshing to see such a productive and customer-focused approach, and I wouldn’t hesitate to recommend Consumers Choice and their partners to others.

If you are reading this review and you’re most looking for some help with your debt, do yourself a favour! Please give Consumers Choice a call now!!!

Thank you for such an amazing experience!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

CONSUMERS CHOICE AND ALL THEIR PARTNERS

I had a really positive experience with this company. I was feeling overwhelmed trying to figure out the best way to repay a debt, but they made the whole process so much clearer and less stressful.

They took the time to understand my situation, explained all the available options in a straightforward way, and helped me choose a solution that genuinely felt right for me. I never felt pressured or judged—just supported.

Their professionalism, patience, and clear communication made a huge difference, and I’m really grateful for their help. I’d highly recommend them to anyone needing honest, reliable advice around debt repayment.

Thank you very much, Simon, James, and Luke! I wish you all the best!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

What a fantastic Company Consumer choice are !

What a fantastic Company Consumer choice and partners are, Very Professional, They gave me all the Information i needed, The process was very easy to follow, I would highly recommend if you are scared of your rising debt, and dont know which way to turn, Consumer Choice is the company you need, dont hesitate give them a call,
Amazing service !!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

U should continue helping people and I…

U should continue helping people and I believed God will surely reward u abundantly but, don't let this help be another obstacle for those people whom u have helped and be sincere and don't discriminating as well. Thanks

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and knowledgeable

Consumers choice and partners have been amazing!
They are friendly, helpful and knowledgeable. Simon and Luke have literally been life savers and without any judgement.
I was struggling with debts and didn’t know what to do for the best, if you’re in this position please just get in touch with them. I wish I’d done it sooner but I have a new lease of life now the weight of debt has been lifted.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Consumer choice and their partners…

Consumer choice and their partners really helped. There professionalism and guidance helped me sort everything out. They explain and have time to sort everything you need to get you through difficult times.
I waited far too long to get help. And now everything’s great
Thanks to Luke and Simon for all there hard work

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Consumers choice and there partners…

Consumers choice and there partners helped me massively. I am a single mum and with the cost of living going up and up, I didn't know which way to turn amd found myself in more and more debt. I was so anxious and worried about asking for help, but when I contacted these guys they put my mind at ease straight away. My only regret is, I wish I phoned them sooner. Nothing is to much trouble and they will advise the best option for you. Please dont hesitate in contacting them.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

The work that these people do is life…

The work that these people do is life saving. I cannot commend them enough for the help they have provided, and I can finally sleep better at night knowing I’ve got a huge weight off of my shoulders.

11 February 2026
Unprompted review

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