The member of staff from My Debt Plan explained the various debt management options to me clearly & in detail. Once I'd chosen my preferred option, she explained the next steps clearly & in detail. Al... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly the biggest weight has been lifted off my shoulders. Got into financial trouble due to vet bills and things spiralled hard since December. Once I spoke to my debt plan everything beca... See more
Spoke to an agent yesterday, im quite high in debt,I've put my head in the sand to b honest with you but yesterday had a letter from council tax ref court hearing. This made me realise something had t... See more
Super helpful company. Everyone I have spoken to so far has been kind, respectful, understanding and nonjudgmental about my situation. The team have talked me through my options and helped me make inf... See more
Company details
Written by the company
My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.
Contact info
2nd Floor Blenheim Court, SK8 2JY, Cheadle, United Kingdom
- 0161 660 0411
- mydebt-plan.co.uk
4.7
Excellent
418 reviews
Replied to 38% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Even though I had created all of my…
Even though I had created all of my problems , Debt Plan were still compassionate, supportive and I found that no matter how bad things are , it’s good to talk !! I’ve haven’t smiled for a long time but I think it’s on its way , Thank you all involved .
20 April 2026
Unprompted review
Very compassionate and understanding
Very compassionate and understanding
All information given carefully in order to make the right choice .
Looking forward to having some
Weight lifted off my shoulders
Thanks again guys
29 April 2026
Unprompted review
So far so good my plan is waiting to be…
So far so good my plan is waiting to be approved every person i have spoken to has been so kind and understanding
24 April 2026
Unprompted review
Reply from My Debt Plan
Hi Rachael,
Thank you for your feedback.
We’re really pleased to hear that your experience has been positive and that our team have been kind and understanding throughout.
We hope everything progresses smoothly for you and appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
Wow amazing team
Wow, what a company! And what an amazing people that work there, want to thank Lucy who assured me I made the right decision in getting help and Chris for being so supportive and explaining everything and going throught my documents with care making sure I had everything listed correctly without judgment and all other other people I spoke to aswell who never judged and came up with a plan for me, has lifted a huge anxiety fear and sleepless nights, I now can continue with my basic life and be there for children without having stress behind me back, I have recommended my friends! Great work
24 April 2026
Unprompted review
Reply from My Debt Plan
Hi Euriza,
Thank you so much for your amazing feedback — it really means a lot to us.
We’re delighted to hear how positive your experience has been and that our team were able to support you in such a meaningful way. It’s great to know Lucy and Chris made you feel reassured, supported, and fully informed throughout the process.
We’re especially pleased to hear that this has helped ease your stress and allowed you to focus on your day-to-day life and your family — that’s exactly what we aim for.
We’ll be sure to pass your kind words on to the team, and we truly appreciate your recommendation.
Thanks,
My Debt Plan Team
Reply from My Debt Plan
Hi Maung,
Thank you for taking the time to leave your positive review.
My Debt Plan Team
Reply from My Debt Plan
Hi Inna,
Thank you for your feedback.
We’re pleased to hear you found our service helpful and that the team were polite throughout.
Thanks,
My Debt Plan Team
The member of staff from My Debt Plan…
The member of staff from My Debt Plan explained the various debt management options to me clearly & in detail. Once I'd chosen my preferred option, she explained the next steps clearly & in detail. All the My Debt Plan staff I've spoken to over the past 2 days have delivered a professional & friendly service. I would recommend My Debt Plan to anyone who is experiencing financial difficulties.
24 April 2026
Unprompted review
Reply from My Debt Plan
Hi Clayton,
Thank you for your detailed feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that everything was explained clearly and that you felt supported when exploring your options and next steps. It’s great to know that all of your interactions with the team have been professional and friendly.
Thank you for your recommendation — it truly means a lot to us.
My Debt Plan Team
Fantastic communication from start to…
Fantastic communication from start to finish very happy
24 April 2026
Unprompted review
Reply from My Debt Plan
Hi Lisa,
We’re really pleased to hear you were happy with the communication throughout your experience.
We appreciate you taking the time to share your thoughts.
Thanks,
My Debt Plan Team
Extremely helpful and explained…
Extremely helpful and explained everything in full detail. It was a great experience and it has put me at ease a little bit
24 April 2026
Unprompted review
Reply from My Debt Plan
Hi Rachel,
Thank you for your feedback.
We’re really pleased to hear that everything was explained clearly and that the experience helped put you at ease.
We appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
The company is really great has it has…
The company is really great has it has help me with my problems and they have explained everything and they are very helpful and friendly and I would recommend to anyone
24 April 2026
Unprompted review
Reply from My Debt Plan
Hi Lauren,
We’re really pleased to hear that you found our team helpful and friendly, and that everything was explained clearly.
We truly appreciate your recommendation and you taking the time to share your experience.
Thanks,
My Debt Plan Team
Amazing customer service!
Very friendly and understanding, go through every single detail to make sure you fully understand what they are explaining. Would recommend to anyone looking for help with debt!
30 March 2026
Unprompted review
Reply from My Debt Plan
Hi Stephanie,
Thank you for your kind feedback.
We’re really pleased to hear that you found our team friendly and understanding, and that everything was explained clearly to help you feel fully informed.
We truly appreciate your recommendation and we are here for you every step of the way on your journey.
Thanks,
My Debt Plan Team
It's been very good with the help and…
It's been very good with the help and advice for me starting my det plan thanks
30 March 2026
Unprompted review
Reply from My Debt Plan
Hi Kelly,
Thank you for your feedback.
We’re really pleased to hear that you’ve found the help and advice useful while getting started with your debt journey.
We appreciate you taking the time to share your experience and here for you every step of the way.
Thanks,
My Debt Plan Team
Helped me decide on a path forward with…
Helped me decide on a path forward with no confusion, friendly advisors, and took a lot of stress and worry off my back
27 March 2026
Unprompted review
Reply from My Debt Plan
Hi Inundo,
We appreciate you taking the time to share your experience.
We’re really pleased to hear that we were able to help you find a clear path forward and ease some of the stress and worry. It’s great to know our advisors made the experience friendly and straightforward for you.
We're here for you every step of the way on your journey.
Thanks,
My Debt Plan Team
10/10 service
10/10 service. Great help and support. Made me feel free again and a massive weight lifted off my mind. No more sleepless nights worrying about debt. Highly highly recommend.
27 March 2026
Unprompted review
Reply from My Debt Plan
Hi Kay,
Thank you for your amazing feedback — we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you feel a weight has been lifted and that you’re no longer losing sleep over things. Knowing we’ve been able to support you and make a positive difference means a lot to us.
Thank you for your recommendation — it’s truly appreciated.
My Debt Plan Team
Absolutely wonderful people helping…
Absolutely wonderful people helping people nationwide for a debt free life. My experience was amazing. Well on my way to having more disposable income and all my debts into 1 affordable monthly payment
26 March 2026
Unprompted review
Reply from My Debt Plan
Hi Dan,
Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that you’ve had such a positive journey with us and that you’re already seeing the benefits of having everything in one affordable monthly payment. It’s great to know you’re feeling more in control and moving towards a more comfortable financial future.
Thank you again for your kind words, and we are here to support you every step of the way.
Thanks,
My Debt Plan Team
Well explained and good to go with this…
Well explained and good to go with this company.
26 March 2026
Unprompted review
Reply from My Debt Plan
Hi Sabiha,
Thank you for your feedback.
We’re really pleased to hear that everything was explained clearly and that you felt confident choosing to go with us.
Thanks,
My Debt Plan Team
Staff are friendly and supportive and…
Staff are friendly and supportive and professional
They do not use jargon and explain everything in a clear and concise manner
25 March 2026
Unprompted review
Reply from My Debt Plan
Hi Corrine,
Thank you for your feedback.
We’re really pleased to hear that you found our team friendly, supportive, and professional. It’s great to know that everything was explained clearly and without jargon, so you felt fully informed throughout.
We appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
got refused help .my kids will have no…
got refused help .my kids will have no food each week now
19 March 2026
Unprompted review
Reply from My Debt Plan
Hello,
We’re very sorry to read your review and to hear your concerns — we understand how difficult this situation can be.
Unfortunately, we’ve been unable to locate your details based on the name provided, so we can’t review your specific circumstances. All of our recommendations are based on individual income and expenditure assessments, and while we always aim to help as many people as possible, not every situation is suitable for an IVA.
Where we’re unable to offer this solution, we do try to provide guidance or signpost alternative options that may be more appropriate.
We’re truly sorry we couldn’t help on this occasion, and we sincerely hope your situation improves and that you’re able to find the right support for you and your family moving forward.
Thanks,
My Debt Plan Team
Great confident and clear
Great confident and clear, understanding all situations. Thank you for your assistance
16 March 2026
Unprompted review
Reply from My Debt Plan
Hi Marley,
Thank you for your kind feedback.
We’re really pleased to hear that you found the service clear, supportive, and understanding. We appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
I was so nervous did not know who to…
I was so nervous did not know who to turn to but once i reached out to debt plan everything fell in place smoothly very happy
16 March 2026
Unprompted review
Reply from My Debt Plan
Hi Tazim,
We appreciate you taking the time to share your experience.
We’re really glad you reached out to us and that everything felt much smoother once you did. It’s great to hear you’re feeling happier with things now.
Thanks,
My Debt Plan Team
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