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CONDITION® Reviews 155

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TrustScore 4.5 out of 5

4.4

Activewear Store
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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting the excellent materials and comfortable fit across various items like t-shirts, shorts, and tracksuits. People appreciate the versatility of the clothing for different activities, from running to gym workouts, and highlight the stylish yet subtle designs. The ordering process is generally described as easy, and many reviewers experienced fast shipping and efficient delivery services. However, some customers also noted issues with customer service, including delays in communication regarding exchanges, incorrect items being sent, and slow responses to inquiries. A few other people also felt that the product quality was poor, citing issues like stitching coming away, broken pocket linings, and items not being fit for purpose.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality, often describing items as premium,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as premium, high-quality, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting easy ordering and fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased for partner who loves the feel, style and quality of the pieces that are versatile to wear for running, padel, gym etc. ticking all boxes. We had to exchange sizes and that process was e... See more

Rated 4 out of 5 stars

Easy ordering and delivery. There was a small quality issue which was resolved quickly and efficiently. The items, soft luxe t’s were great. Comfortable and wash well too.

Rated 5 out of 5 stars

The fabrics are super nice, and the delivery was also rapid! I would say that they fit just the tinniest bit smaller than some other sportswear, largely because they are an athletic fit. That said, I... See more

Rated 5 out of 5 stars

Having spent thousands of pounds, i think it’s only right if i review condition. I’m a loyal customer to condition, and for good reason. Talk about class, it’s the perfect wear for bodybuilding, comba... See more

Company details

  1. Activewear Store

Written by the company

Athletic essentials with a minimalist look and feel. Built with Functionality and durability in mind.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality items

Quality items. sales and return process smooth, with amazing customer service. Will continue buying from them.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Love CONDITION

Love CONDITION! I ordered several items and they arrived so quick. The quality on these clothes are amazing and superior compared to other brands in the market. The fit is perfect and true to size. Will 100% be ordering from here again.

11 July 2024
Rated 5 out of 5 stars

Amazing products

Amazing products. Amazing service. The shorts are fantastic. They fit better than any others I have that are 5 times more expensive …and they have zips! Unreal.

7 July 2024
Rated 1 out of 5 stars

I returned my items months ago and…

I returned my items months ago and still waiting for a refund. I have also been trying to contact you on ALL social media sites plus via email and I’ve had NOT ONE response. Which is an embarrassing and a joke.

As I first time customer I wanted to give you guys a try and to be honest it’s been nothing but a shambles. Not due to the items but because of the lack of communication.

It’s a joke.

2 February 2024
Rated 1 out of 5 stars

Avoid at all costs

Terrible customer service.. Took over 6 weeks of chasing with multiple emails for a returns label and to process a refund. Will not be ordering again!

8 March 2024
Unprompted review

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