CONDITION® Reviews 155

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting the excellent materials and comfortable fit across various items like t-shirts, shorts, and tracksuits. People appreciate the versatility of the clothing for different activities, from running to gym workouts, and highlight the stylish yet subtle designs. The ordering process is generally described as easy, and many reviewers experienced fast shipping and efficient delivery services. However, some customers also noted issues with customer service, including delays in communication regarding exchanges, incorrect items being sent, and slow responses to inquiries. A few other people also felt that the product quality was poor, citing issues like stitching coming away, broken pocket linings, and items not being fit for purpose.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality, often describing items as premium,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as premium, high-quality, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting easy ordering and fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased for partner who loves the feel, style and quality of the pieces that are versatile to wear for running, padel, gym etc. ticking all boxes. We had to exchange sizes and that process was e... See more

Rated 4 out of 5 stars

Easy ordering and delivery. There was a small quality issue which was resolved quickly and efficiently. The items, soft luxe t’s were great. Comfortable and wash well too.

Rated 5 out of 5 stars

The fabrics are super nice, and the delivery was also rapid! I would say that they fit just the tinniest bit smaller than some other sportswear, largely because they are an athletic fit. That said, I... See more

Rated 5 out of 5 stars

Having spent thousands of pounds, i think it’s only right if i review condition. I’m a loyal customer to condition, and for good reason. Talk about class, it’s the perfect wear for bodybuilding, comba... See more


Company details

  1. Activewear Store

Written by the company

Athletic essentials with a minimalist look and feel. Built with Functionality and durability in mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I started to buy their products in…

I started to buy their products in spring for the gym & running. The quality of the clothing is great also it’s very subtle not in your face also washes great from shorts to hoodys. I’ve just bought the long sleeve running top and wasn't sure how it would react to sweating as I normally go for dri fit but it was superb I can really recommend this brand it’s so fashionable without a big statement.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great kit

Great kit! I wear it for funcitional training and yoga its very versatile.
I will be purchasing more from the range

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother

Very poor quality, worn only a handful times and stitching already coming away. Customer service insisted on a tedious return process. Not worth the hassle. Would not recommend.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

First time ordering

First time ordering. Wasn’t happy with quality vs price returned. Returns only done as a ‘gift card’ no choice but to re-order what I previously ordered.

29 September 2025
Rated 1 out of 5 stars

Extremely Disappointed – Poor Quality & Customer Service

I rarely leave reviews, but I felt compelled to share my experience to help others make an informed decision.

I placed an order and unfortunately had issues with both the quality of the items and the lack of basic customer service.

One item — a windbreaker — arrived with the zip detached after simply trying it on. Rather than acknowledging this as a quality issue, the company dismissed it, claiming the zip must have been “manually removed,” which frankly makes no sense. It was flimsy, poorly made, and not fit for purpose.

Even after returning the items well within the legal 14-day cooling-off period, I was met with resistance, excuses, and an offer of a credit note instead of a refund. I had to push back firmly and am now escalating to Trading Standards and my card issuer for a chargeback.

To make matters worse, I was told that pursuing my rights would be a “hassle,” which says everything about the company’s attitude toward their customers and the law.

I’ve lost complete trust in the brand and won’t be ordering again. It’s not about getting a refund — it’s about principle, quality, and ethics.

Unfortunately, this company failed on all three.

Avoid, and make sure you understand your consumer rights before ordering.

1 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look