Comtherm Ltd Reviews 

12
TrustScore 4.5 out of 5

4.4

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Company details

  1. Machining Manufacturer

Written by the company

Established in 1974, Comtherm Ltd has over forty years of experience in the design, manufacture, installation and commissioning of industrial combustion equipment for the commercial, industrial and process heating markets.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
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1-star

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4.4

All reviews

(12)

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Rated 5 out of 5 stars

Highly recommended

Highly recommended
I had a good experience dealing with Comtherm..
Get the update at any time from a dedicated agent..
Delivery before expected time..

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Spares availability

A very good company I am sure but my experience suggests website spares stock availability may not match reality I would advise a phone call.

15 December 2022
Unprompted review
Comtherm Ltd logo

Reply from Comtherm Ltd

Hi Brian, thank you for your review, we appreciate the feedback.
Our team would like to sincerely apologise for the confusion with our current stock availability displayed online and the inconvenience this may have caused you. We are in the process of updating our internal systems for better stock management going forward. Unfortunately, this is not yet reflected on our current website as a result of a technical hiccup in the transition from old to new systems.

I assure you that we are working on this imminently and hope to have it resolved over the next week with the launch of a new customer interface for a more accurate buying process. In the interim, please contact our Spares Department to get accurate information on all combustion equipment enquiries.

Thank you for your patience and we hope to have the opportunity to work with you in the future.

Rated 5 out of 5 stars

very reliable

Knowledgeable, friendly, very helpful, prompt shipping

19 December 2022
Comtherm Ltd logo

Reply from Comtherm Ltd

Thank you so much for your business. We are pleased to hear that you were happy with the service you received.

Rated 5 out of 5 stars

excellent service

Used the online chat to check stock status and then ordered online, the product arrived the next day with no problems and at an excellent price.

8 September 2022
Rated 5 out of 5 stars

Great service

Great service. Quick delivery. Thank you.

24 March 2022
Comtherm Ltd logo

Reply from Comtherm Ltd

Thank you very much for your kind feedback, Chantelle. We hope you'll order from us again!

Rated 5 out of 5 stars

Easy

I was able to order easily and the item was delivered without delay. Thank you.

10 February 2022
Comtherm Ltd logo

Reply from Comtherm Ltd

Thank you for your review David, we look forward to supplying parts to you in the future!

Rated 5 out of 5 stars

Pressure switch

Found the part on the website ,paid on card. Had the part in tiptop condition the next day. Thanks to the team there. Good job.

11 August 2021
Comtherm Ltd logo

Reply from Comtherm Ltd

Thank you very much for your review, Dave! Pleased to hear you received your part safely and we look forward to supplying you again in the future.
- Many thanks from the team at Comtherm

Rated 5 out of 5 stars

I have been working with Comtherm for…

I have been working with Comtherm for over 20 years, they have always gone the extra mile to help and support our company’s requirements.
Would always recommend them to anybody.

10 March 2021
Unprompted review
Comtherm Ltd logo

Reply from Comtherm Ltd

Thank you so much for your feedback Ray! We are extremely grateful that you've trusted us for the past 20 years and we hope to continue working with you for another 20.

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