Eco Friendly Heating & Flooring Reviews 

13
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Heating Equipment Supplier
  2. also in
  3. Wood and Laminate Flooring Supplier

Written by the company

Eco Friendly Heating and Flooring supplies and installs energy efficient electric underfloor heating, infrared heating panels and compatible flooring systems. We help homeowners and businesses choose the right heating solutions for bathrooms, kitchens, living spaces, renovations and new builds. Our range includes infrared heating panels, portable panels, underfloor heating mats, foil, ecofilm, loose wire and unscrewed cables along with smart thermostats, insulation boards and full installation accessories. We also supply and fit laminate, vinyl and engineered wood flooring designed for use with our underfloor heating panels We focus on practical comfort, efficient heating performance and installation support.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13)

13 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery service

Great delivery service, they had what I needed in stock and it was enroute the next day, four days from start to finish, this was from the other side of Europe, ⭐⭐⭐⭐⭐

14 October 2026
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much!

Rated 5 out of 5 stars

Absolutely 10/10

Absolutely 10/10

I can't recommend Teresa high enough.

From my initial inquiry Teresa has been extremely Friendly & helpful.

When she couldn't answer a particular technical question she insisted on contacting the manufacturer to find out the answer & promptly returned my call.

She also had lots of patience whilst I chose my heater & then assisted me with placing my order as I was having difficulty doing it on line.

I was working to a tight schedule & she was extremely professional in keeping me informed of the delivery details.

Unfortunately the unit was damaged in transit by the courier but yet again she was marvelous in arranging a replacement. She organised the collection for the following day & also the delivery of the new unit. She also used a different courier company so that it would arrive undamaged.

Nothing seemed too much trouble for her.

The unit I chose is now installed & looks lovely.

Teresa fronts Eco Friendly & I would not hesitate to recommend her to anyone.

19 May 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much!
I would love to see it in-situ. When you get a chance can you email me a photo or two?

Rated 5 out of 5 stars

Cannot recommend them highly enough!

Cannot recommend them highly enough!
Ensured I was well supported pre and post sale even through an oversight by the delivery firm.
I was given good confidence I had the right product at the best price and would definitely use them in future. Plus the product itself is outstanding and receiving lots of compliments!

1 April 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Hi Neil. Thank-you so much! We really appreciate your review :)

Rated 5 out of 5 stars

I was assisted by Teresa who was…

I was assisted by Teresa who was extremely helpful and made sure I ordered the required quantity of flooring. She kept me up to date and even followed up to make sure we received our order.

The flooring itself is beautiful; great quality and we couldn't be happier.

13 May 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much Jasmin. It has been a pleasure!

Rated 5 out of 5 stars

WOW Factor Flooring

After looking for flooring which felt like an eternity we came across Eco Friendly Heating & Flooring on line, was looking for something a little different and that’s definitely what we got. There was a little confusion about sizes and the amount of packs we required but Teresa the office manager contacted us very promptly after placing the order to advise and confirm the correct packs required. This company’s customer service is second to none. We were kept informed from the minute we placed the order until delivery. The quality of the flooring is amazing and we are blown away with the results. My husband laid the flooring himself and said it was a breeze. Would highly recommended Eco Friendly Heating & Flooring to anyone looking for that little bit extra.

16 April 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much! The photos you sent us were incredible. That is a fantastic floor.

Rated 5 out of 5 stars

I've got an infrared panel from them…

I've got an infrared panel from them and its so convenient and comfortable to use, heats up rooms extremely quickly and releases very nice comfortable heat, 10/10!

6 January 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much! I have a portable heater myself. Absolutely brilliant.

Rated 5 out of 5 stars

Great Parador Laminate Flooring

Very happy with the flooring ordered and friendly & helpful service throughout the process.

1 October 2025
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much Alex. The floor looks great! We hope you enjoy it for many years.

Rated 5 out of 5 stars

Yes all good

Yes all good, checked to make sure I had ordered the correct product and it was delivered in good time

21 April 2026
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much Simon. If you ever need any more flooring you are welcome to come back to us.

Rated 5 out of 5 stars

I have similar bathroom heater before…

I have similar bathroom heater before that worked really well to warm the bathroom and dry towels. This radiator is not yet installed, but confident it will work as well

16 April 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Hi. Thank-you so much! Let us know how you get on. I am sure it will be a total success.

Rated 5 out of 5 stars

I got vinyl from this company

I got vinyl from this company, and I was very surprised by how great the quality was. Great price, too, for such an amazing product.

16 January 2026
Unprompted review
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you Dasha. We really appreciate it.

Rated 5 out of 5 stars

Select S3 – Infrared Tower Heater

I bought Select S3 – Infrared Tower Heater from Eco Friendly Heating and very satisfied. 😊

2 December 2025
Eco Friendly Heating & Flooring logo

Reply from Eco Friendly Heating & Flooring

Thank-you so much! I am so glad you are happy with the heater. If you need any other help let us know. We will do our utmost to give you the best service and best price. Thanks again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look