Comprehensive removals Reviews 115

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Had a great experience with comprehensive everything went very smoothly and couldn't fault the whole process. Chris Glen and Darren were very professional worked so hard and still remained smiley and... See more

Rated 5 out of 5 stars

Whole staff were friendly and helpful by email, phone, and in person. They chatted with us and gave useful advice. Moved from Essex to Glasgow and had to arrange the taking/delivering around clean... See more

Company replied

Rated 5 out of 5 stars

We used Comprehensive Removals to move our 4 bed house. The surveyor was excellent and very reassuring. The office staff very helpful thank you Ross. The move was done by Reece, Craig, Dan and Riz n... See more

Rated 5 out of 5 stars

Highly recommend, Rhys and his partner communicated arrival time and quickly and safely moved my belongings in Brentwood. First floor flat with unexpectedly no lift access meant they had to carry ever... See more

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Self-Storage Facility
  5. Storage Facility

Information provided by various external sources

Removals Man and van service for all services Storage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Had a great experience with…

Had a great experience with comprehensive everything went very smoothly and couldn't fault the whole process. Chris Glen and Darren were very professional worked so hard and still remained smiley and cheerful throughout they are an asset to the company and made the whole day great with no issues at all. Also big thanks to David who came round to give us very reasonable quote. Thanks very much all of you. X

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great price great service

Used this company to move house recently and they were brilliant form start to finish
Jason came to the house and put my mind at ease as there was so much stuff to pack up
He talked me through the process how things were going to work
I had a quote which was very reasonable within a day With different options
Once I agreed I dealt with Ross in the office he was so helpful as things kept changing he reassured me it would all be fine which it was
We loaded most of our stuff the day before our moving day which really helped
The team tjat fine on those two days were extremely helpful and professional
The two days of moving went without a hitch and the service was very exceptional I can’t recommend this company enough

3 February 2026
Unprompted review
Rated 5 out of 5 stars

A Excellent Move, From Start to Finish!

My wife and I recently used Comprehensive Removals. We found the guys to be friendly and humorous on the day, this really helped to put our nerves at ease and made the experience less stressful.

There guys in the office also were incredibly friendly and helpful, they made sure that we got a really reasonable quote, both for our move and for using their storage!

Comprehensive took care of us and our belongings on the day, I would 100% recommend them to all. 5 ⭐

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

We used Comprehensive Removals to move our 4 bed house. The surveyor was excellent and very reassuring.
The office staff very helpful thank you Ross. The move was done by Reece, Craig, Dan and Riz nothing was too much trouble for them.
Fantastic service, great company would highly reccomend

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Furniture was damaged

Furniture was damaged, jewellery was missing
I phoned the office to complain and the lady who dealt with my complaint was very rude and basically said what do you expect us to do with your issue and put the phone down

8 January 2026
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

This review is fake and in the process of being removed. We have not carried out any work out for a Joe Clark.

Kind regards
Comprehensive Removals & Storage

Rated 5 out of 5 stars

Very prompt.

Very prompt.
Clearly communicated arrangements.
The staff were very supportive, caring and professional.
They do what you want them to do NOT what they can do.
I used them on two separate bookings..02 Jan and 10 Ja 2026.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous removal team - Would recommend!

There was a very frustrating and stressful set of circumstances surrounding our purchase / sale, but we couldn't have for a more supportive and helpful set of people to help with the move, both in the office and also the team of guys that did the physical move. We've never seen people work so hard and were amazed at the speed that they operated at, always with smiles on their faces. The team bent over backwards to make the move efficient and successful, and went above and beyond our expectations. Everyone was friendly and helpful and they literally were the finest example of a 'team'.
We can't thank them enough!

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Very dissatisfied

We had a completely different experience to other reviewers. We were moved over two days. We were told that we would be packed on the first day and left with only a sofa, tv, bed and basic essentials. This was not the case. At the end of the first day not one room was cleared and so it was impossible to clean. This had a knock on effect the next day and made the whole experience very stressful. There seemed to be little organisation in the team. Additionally the boxes were poorly labelled and as a result many ended up in the wrong place
To give the team credit the fragile items were well packed and the disassembly and reassembling of the furniture was good.
We complained to the company afterwards and whilst they did give us some compensation we were not entirely satisfied with their response. Hopefully following our complaint they will make sure they do what they promise customers in the future but we could not recommend them.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Our move was so easy using this company. From the home visit to the packing to the actual moving and unloading it was professionalism all the way. The office staff were super helpful and the men that shifted all the contents were so efficient and cheerful it seemed like a 'no job' to us. They kindly stored all of the goods over the weekend in the vans and delivered promptly on the Monday morning. Costs were very competitive, we would highly recommend Comprehensive Removals.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

We would highly recommend this company

We would highly recommend this company, thank you Darren, Ginge and Jack for making this experience as stress free as possible, everything was handled with care and due to a late completion the guys were here working hard to ensure that everything was removed and in the new house, very professional and super friendly thanks again Julie & Wayne

25 June 2025
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

Thanks for the great review :)
We really appreciate your custom

Rated 5 out of 5 stars

I can’t speak highly enough of…

I can’t speak highly enough of Comprehensive Removals. From start to finish, the service has been nothing short of exceptional. Ross has been an absolute star throughout — professional, reliable, and genuinely committed to delivering a high-end, personal experience.
The entire process was smooth, stress-free, and handled with care and attention to detail.
If you’re looking for a trustworthy storage container company in Essex that goes above and beyond, look no further. I wouldn’t hesitate to recommend them to anyone.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

I can’t thank Ross

I can’t thank Ross, Reece and Bill enough for making my removal day as easy as possible. After weeks of changing dates and uncertainty Ross stayed in contact with me and then at short notice arranged my move without any hesitation. Nothing was too much trouble. Reece and Bill arrived on the day and from that point took all the pressure away. So professional, reassuring and kind. Again nothing was too much trouble. Thankyou everyone and will definitely be recommending to friends and family.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Rayleigh

Reece, Jack, Chris,Ginge and Bill were absolutely fantastic could not praise them high enough. Professional polite friendly, and helpful
Would highly recommend this company
Thank you all for your help from Rainham to Rayleigh
Elaine and john

22 May 2025
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

Thank you for the fantastic review

Kind regards
Comprehensive Removals & Storage

Rated 5 out of 5 stars

Stop looking for other removal…

Stop looking for other removal companies..you have found a first class removals..just used this company and cannot rate them highly enough,from the first contact to the actual moving was nothing but 1st class..highly recommend.

30 April 2025
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

Thanks for the fantastic review :)
We really appreciate your custom
Kind regards
Comprehensive Removals & Storage

Rated 5 out of 5 stars

Great service from great people.

Firstly, no false promises over the phone or by email, they sent one of their guys round to survey the property and provided a formal quote. He was very courteous and thorough, even going into the loft. The quote was so reasonable, we didn’t even bother getting a others. We moved 19 February 2025, after 25yrs in the house, downsizing significantly from a 4bed to 2bed, which in itself was very stressful but helped massively by the compassion and understanding shown by Jack and his band of merry men! Quite simply, nothing was too much trouble for them and, despite being a very long day, they made sure everything was where we wanted it to be and that we were completely happy before leaving. Four weeks later, I’m pleased to say we are pretty much straight and catching up on the paperwork, including leaving a well deserved +ve review of our experience with Comprehensive Removals. We are grateful to the whole team, including the office staff who kept in touch throughout, and would highly recommend their services to anyone considering moving.

19 February 2025
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

Hi Peter, thank you so much for this lovely review

Kind regards
Comprehensive Removals

Rated 5 out of 5 stars

We had lived in a large 3 bed house for…

We had lived in a large 3 bed house for over 30 years and accumulated with a lot of furniture and junk. I had contemplated hiring a 7.5 ton lorry and help from a few mates to do the move ourselves, so so glad I changed my mind and booked Comprehensive removals. On the morning of our move they turned up at 09.00 as agreed with a massive removal lorry and a 3.5 ton Luton van. By 12.00hrs my house was emptied and the lorry loaded and they were on the way to our new property, we would have still been there at 6 in the evening. By 16.00hrs everything was placed exactly where it needed to be in our new home. I can't recommend this firm highly enough, very professional at all levels.

20 March 2025
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

Hi Paul, thank you for this great review
Kind regards
Comprehensive Removals & Storage

Rated 5 out of 5 stars

Outstanding Service from Comprehensive…

Outstanding Service from Comprehensive Removal Company!

I recently used Comprehensive Removal Company, and I cannot recommend them highly enough! From start to finish, the entire process was smooth, efficient, and completely stress-free, thanks to their professional and hardworking team.

A huge thank you to Jamie, Brandon, and Michael, who went above and beyond to ensure everything was handled perfectly. Their communication was excellent throughout, keeping us informed and reassured every step of the way. They didn’t just do their job—they helped with tasks that weren’t even their responsibility, making the entire move so much easier.

The move was completed in two days. On the first day, they preloaded the lorry, and on the second day, they loaded the remaining items in less than two hours. Even though the property completion happened late in the afternoon (after 3 PM), they still managed to unload everything within just two hours without any stress. The entire team remained helpful and positive the whole time, making what could have been a stressful experience feel effortless.

Every penny spent was absolutely worth it! If you’re looking for a reliable, professional, and genuinely helpful removal company, look no further. Thank you again for making our move so easy!

18 March 2025
Unprompted review
Comprehensive removals logo

Reply from Comprehensive removals

Thanks so much for this fantastic review
Kind regards
Comprehensive Removals & Storage

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