I'm using the Complianz Cookie consent for wordpress. The plug in is straight forward and the online explanations are really detailed. At some point I contacted the support due to specific questions.... See more
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Good support - GCM v2 works as intended
I struggled setting up the plugin for a customer as the customer needed GDPR solution that covered GCM v2. Turns out that Complianz has made precautionary measures to ensure that you do not accidentally mess this up (I couldnt install it properly while I had other Tag Manager plugins running).
Leonardo T from support really helped me out and understood very well that I needed to do. It was resolved quickly and everything is working as intended. For the price, you get a lot of value and I can strongly recommend Complianz.
Good plugin and very good support
The plugin works perfectly to configure the management of cookies according to the regulations. We recently installed it on a website and because the tracking tag was already on other plugins on the site I had to ask for support to guide me on how to manage it in these cases. Leonardo has been very kind and patient throughout the process, has given a quick response and has attended me with great professionalism, finally being able to leave the perfect configuration both on the website and in Tag Manager. A good cookie plugin and a fast and efficient support.
I worked with Leonardo from the Complianz.io Team
I worked with Leonardo from complianz.io - I think they have a great product, that really helps SMEs to address their obligation to comply with GDPR (& other legal regulations).
I had apparently a caching issue, and Leonardo solved that elegantly and to my full satisfaction - issue resolved.
In general I'd like to mention: the company is responsive and takes care. Thank you!!
Antonio did an amazing job
Antonio did an amazing job. Very helpful and never gave up on my complex issue.
Best Support for Complianz!
I recieved the best support to date from Antonio C. this week. My problem got solved very quickly and Antonio made possible what i had in my mind. Now everything works perfectly fine and I am very happy! 5/5 Stars
Great support from Antonio positive experience with…
I had a very positive experience with Antonio C. from the Complianz support team. He was professional, patient, and prompt in addressing my issue. Despite a complex conflict between plugins, Antonio escalated the case to developers and provided a stable update quickly. He kept me informed throughout the process, ensuring my website was back to normal. I appreciate his clear communication and commitment to resolving the problem.
Antonio was of really good help!
Antonio was of really good help! He replied quickly and gave me and my team the right instructions to implement Complianz.
Useful tool and effective support
Complianz is an efficient service. I had a complicated setup to do with my website and the extension and the support was very efficient, a big thank you to Mr Candela.
We have a very specific technical…
We have a very specific technical infrastructure on our website and asked the Complianz support for help to resolve whitelisting and script blocking. The support reacted the same day and our issue was resolved extremely fast and with a high technical expertise. Thanks very much to Antonio from the technical support team!!
Antonio from Complianz provided…
Antonio from Complianz provided exceptionally fast and efficient support, even with a complex issue. We were facing challenges with the integration in the Script Center, specifically with the whitelist, but Antonio’s expertise and prompt assistance resolved it seamlessly. Highly recommend!
Anton was very propmt and helpful
Very responsive and quick customer…
Very responsive and quick customer support!
I was very well helped by Antonio C…
I was very well helped by Antonio C from Complianz with my issues with the new Google Consent mode. He patiently guided me through the set up and everything works now
Great plugin, Fantastic Support from Antonio C.
I just started using Complianz and due to an error in my setting, I reached out to the support. Antonio C. was of great help and manage to solve my problem that was actually coming from GTM. He was friendly and professional and kept helping me even after we diagnosed that the problem was outside of Wordpress and Complianz plugin.
Excellent support
Great plug-in! I am using the plug-in on several websites now. Was experiencing an issue with the cookiebanner on 2 sites, but the support of Complianz (Antonio C) quickly helped me solve the issue. 10/10 would recommend this plug-in.
Simplifies compliance
The plugin does a good job of simplifying what is quite a complex process, by providing a wizard where you can answer questions to configure your website correctly.
If you're unsure of the answers, as I was, their support is very helpful in getting you set up.
Issue with the Cookie Banner - Customer service
Responsive customer service, they responded very professionally and showed me how to solve my problem. I recommend without hesitation
Help with setting up Consent mode V2
I first reached out to the support team in March, when the DMA and the Consent Mode V2 was launched. Leonardo helped me set everything up, even set some of the advanced settings for me.
Now, a few months later, I encountered another issue when we were migrating the new website from staging to live. I reached out to him directly and he replied very fast and help me solve the issue.
All-in-all, stellar support and responsiveness!
Antonio C was absolutely amazing
Antonio C was absolutely amazing. I had a compatibility issue with video placeholders in Elementor and he helped me sort it out swiftly.
Grazie!
I have got a support from Antonio C
I have got a support from Antonio C, the best one who solves the issue I had on my website within 24 hours.
Great Support
Thank you Antonio
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