Complianz Reviews 

168
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, friendly staff. People frequently highlight the quick response times and the clear, effective solutions provided by the support team. Many consumers find the product easy to install, straightforward to configure, and appreciate its user-friendly design, making compliance and cookie management simple and efficient. However, some customers also noted dissatisfaction with the support, mentioning instances of no feedback, slow response times, or issues taking months to resolve. A few people felt the support was not great, describing it as frustratingly bad, very bad, or even non-existent despite having a premium license.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising the great, fast, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the team for their helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and helpful... See more

Website

Users describe ambiguous interactions with the website, with some finding the online explanations detailed... See more

User experience

Customers report positive experiences with user experience, finding it easy to install, use, and configure.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm using the Complianz Cookie consent for wordpress. The plug in is straight forward and the online explanations are really detailed. At some point I contacted the support due to specific questions.... See more

Rated 5 out of 5 stars

I've been using Complianz on my XReverse Porn site and it's been a lifesaver. Before installing it, I was pretty stressed about GDPR compliance and all the legal stuff. Since I set it up, everyth... See more

Rated 5 out of 5 stars

We had many issues due to our motive overwriting the plugin and honestly without the support from Antonio C. we would not be able to actually get this done. They were quick to respond and very "dummy"... See more

Rated 5 out of 5 stars

Complianz is a really good Cookie Consent Solution… it's fairly priced and simple to set up. We've been testing it first on a dev site and ran in to a few issues, but the support from Roberto was pr... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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4.4

All reviews

(168)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Good support - GCM v2 works as intended

I struggled setting up the plugin for a customer as the customer needed GDPR solution that covered GCM v2. Turns out that Complianz has made precautionary measures to ensure that you do not accidentally mess this up (I couldnt install it properly while I had other Tag Manager plugins running).

Leonardo T from support really helped me out and understood very well that I needed to do. It was resolved quickly and everything is working as intended. For the price, you get a lot of value and I can strongly recommend Complianz.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Good plugin and very good support

The plugin works perfectly to configure the management of cookies according to the regulations. We recently installed it on a website and because the tracking tag was already on other plugins on the site I had to ask for support to guide me on how to manage it in these cases. Leonardo has been very kind and patient throughout the process, has given a quick response and has attended me with great professionalism, finally being able to leave the perfect configuration both on the website and in Tag Manager. A good cookie plugin and a fast and efficient support.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Leonardo from the Complianz.io Team

I worked with Leonardo from complianz.io - I think they have a great product, that really helps SMEs to address their obligation to comply with GDPR (& other legal regulations).
I had apparently a caching issue, and Leonardo solved that elegantly and to my full satisfaction - issue resolved.
In general I'd like to mention: the company is responsive and takes care. Thank you!!

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Best Support for Complianz!

I recieved the best support to date from Antonio C. this week. My problem got solved very quickly and Antonio made possible what i had in my mind. Now everything works perfectly fine and I am very happy! 5/5 Stars

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Great support from Antonio positive experience with…

I had a very positive experience with Antonio C. from the Complianz support team. He was professional, patient, and prompt in addressing my issue. Despite a complex conflict between plugins, Antonio escalated the case to developers and provided a stable update quickly. He kept me informed throughout the process, ensuring my website was back to normal. I appreciate his clear communication and commitment to resolving the problem.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Useful tool and effective support

Complianz is an efficient service. I had a complicated setup to do with my website and the extension and the support was very efficient, a big thank you to Mr Candela.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

We have a very specific technical…

We have a very specific technical infrastructure on our website and asked the Complianz support for help to resolve whitelisting and script blocking. The support reacted the same day and our issue was resolved extremely fast and with a high technical expertise. Thanks very much to Antonio from the technical support team!!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Antonio from Complianz provided…

Antonio from Complianz provided exceptionally fast and efficient support, even with a complex issue. We were facing challenges with the integration in the Script Center, specifically with the whitelist, but Antonio’s expertise and prompt assistance resolved it seamlessly. Highly recommend!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Great plugin, Fantastic Support from Antonio C.

I just started using Complianz and due to an error in my setting, I reached out to the support. Antonio C. was of great help and manage to solve my problem that was actually coming from GTM. He was friendly and professional and kept helping me even after we diagnosed that the problem was outside of Wordpress and Complianz plugin.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent support

Great plug-in! I am using the plug-in on several websites now. Was experiencing an issue with the cookiebanner on 2 sites, but the support of Complianz (Antonio C) quickly helped me solve the issue. 10/10 would recommend this plug-in.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Simplifies compliance

The plugin does a good job of simplifying what is quite a complex process, by providing a wizard where you can answer questions to configure your website correctly.

If you're unsure of the answers, as I was, their support is very helpful in getting you set up.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Help with setting up Consent mode V2

I first reached out to the support team in March, when the DMA and the Consent Mode V2 was launched. Leonardo helped me set everything up, even set some of the advanced settings for me.

Now, a few months later, I encountered another issue when we were migrating the new website from staging to live. I reached out to him directly and he replied very fast and help me solve the issue.

All-in-all, stellar support and responsiveness!

10 September 2024
Unprompted review

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