Safiyya was really helpful with my check-out. She replied quickly, answered everything clearly, and kept me reassured throughout the deposit-release process. Would definitely recommend — thanks again!... See more
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Complete Prime Residential are leading Lettings & Management Specialists. We provide a bespoke service for thousands of international landlords, while helping secure thousands of rental properties for tenants worldwide. With global expertise, and feet on the ground in London, Manchester, Birmingham, Liverpool, Berlin and Hong Kong, our highly professional team can provide support across thirteen international markets. We offer our expertise as soon as you have purchased your property and will work with you through every point of your investment management cycle, from completion and handover from the developer to furnishings, lettings, and property management. Finally, when it's time to realise your investment potential, we can even help you maximise returns with our resales service based on in-depth market insights. For Tenants: We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Our experienced lettings negotiators will guide you through the entire lettings process, from conducting viewings and submitting offers to referencing and preparing your tenancy agreement. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries, and resolving your property maintenance issues around the clock. For Landlords: We usually welcome landlords and real estate investors into our client lifecycle immediately after they have made a purchase - and often in advance of the completion date of the development - which means we can act promptly and efficiently with your lettings process, ensuring we maximise the performance of your residential investment asset. When landlords ask us why we have become one of the leading partners for real estate investors, our answer is simple: it is because we streamline the entire lettings process for you, managing everything from your property handover to any legal documentation you have to prepare before you rent your property. For Buyers and Sellers: Our global residential property experts have access to a network of both local and international homebuyers and investors and are best placed to advise on the sale of your residential investment asset. Our consultants will manage the process from negotiation to completion. Our people are trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer or achieve the best price for your property. We listen to our customers, and we go the extra mile to make sure we find the right property for our active database of buyers or the best prices for our sellers and investors. Our team of people know their markets well and are experienced, knowledgeable, and passionate about property and property investment.
Contact info
First Floor, 40-42 Charterhouse Street, EC1M 6JN, London, United Kingdom
- +44 (0) 2035519900
- reception@complete-ltd.com
- complete-ltd.com
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Jodie Warren is a great PM
Jodie Warren is a great PM! She is quick at sending over reports and answers queries in a timely manner efficiently. Make sure you request for her when dealing with Complete! Thanks Jodie 😊
We are tenant of complete since 2021.
We are tenant of complete since 2021.
We are happy with them so far specially since Ms Safiyya take over our management it brilliant and we are so so comfortable with her supervision.
Thanks Ms safiyaa for your firm services
Amazingly bad service
We rented a complete owned property for just over 2 years.
In that time we had about 5 property managers. This should say all you need to know. Each one not knowing what had gone on before.
Given the fact a week before we thought we were moving in we had to chase them to find out nothing had moved forward and they were waiting on us to send documentation (we were not told).
Throughout the 2 years they were never really there to help you.
After we have left they have tried to keep around 75% of our deposit which is absolutely insane. Missing furniture that never existed in the first place, the most expensive cleaning quote imaginable and £50 to remove a single chair. These are some of the excuses on the quote.
Try and avoid complete properties when possible!!
If I could give 0 stars I would
If I could give zero stars to this agency I would.
They are unprofessional, very poor communication amongst themselves and tenants.
They do not follow the end of tenancy procedure properly then hold on to tenant deposits for over 3 months are more
They don’t even know the terms of their own tenancy agreements
The worst agency we have dealing with
The worst agency we have dealing with, 7 years being excellent tenants and they treated us super bad all the time, even more now on our leaving, I will never ever get a house with them, and I will never recommend them!
Unresponsive
Unresponsive, and only interested in cursory compliance with legislation rather than actually fixing problems. This leaves landlords wide open to legal action from tenants and is in neither parties best interests!
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