Compare Travel Insurance Reviews 

495
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I'm a hard person to please and write reviews very rarely. Hayley the customer service member who answered my call was cool thorough, took the time to make sure that I understood what she mean... See more

Company replied

Rated 3 out of 5 stars

At first glance some looked great but further research showed the cover wasn’t as good as my current provider. Especially in the area of dental cover which was extremely poor...not good if doing out... See more

Company replied

Rated 5 out of 5 stars

Aging has made travel insurance difficult for us to find and very pricey. Using your service broadened the horizon for us and enabled us to compare policies easily and it made all the difference... See more

Company replied

Rated 5 out of 5 stars

Hayley was an excellent help. Although she could not provide me with exactly what I was after, she tried her best to send through information that would assist me. Thanks for taking the extra time t... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Information provided by various external sources

Compare travel insurance is Australia's leading travel insurance comparison site. The site offers a no-nonsense free service that allows customers to compare quotes in a few simple steps. Sort quotes by popular cover levels, and compare policies side-by-side in seconds. Finding the right policy is as easy as 1-2-3!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

495 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(495)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Site was easy to navigate

Site was easy to navigate, and compare policy cost

26 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi there, thanks for your review and for using our website to compare travel insurance! We hope you have a great holiday! Kind regards, Cynthia, Customer Service

Rated 5 out of 5 stars

Very easy to use and then compare like…

Very easy to use and then compare like with like.

26 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Stephen, Thanks for your review, Glad to hear you had a positive experience with us and we were able to assist you with comparing different insurers! Kind regards, Hayley, Customer Service

Rated 5 out of 5 stars

very quick to answer

very quick to answer, on point with the answers, didn't beat about the bush, but no promises made either, just the information as I needed it.

21 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Fiona, thank you for your review. We're always keen to offer helpful, general information , so please don't hesitate to reach out to us again if you ever have any sticky questions about travel insurance! Kind regards, Cynthia, Customer Service

Rated 4 out of 5 stars

Quick Service and a good prices for the…

Quick Service and a good prices for the aged Traveller

19 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Gordon, thanks for your review. We hope you found a suitable travel insurer for your trip! Kind regards, Cynthia, Customer Service

Rated 5 out of 5 stars

Great site to ascertain which travel…

Great site to ascertain which travel insurance company to leave your money with.

19 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Robert, thank you for your review. We always encourage travellers to shop around for travel insurance, and get the best bang for your buck so i'm thrilled to know we were able to assist you! Kind regards, Cynthia, Customer Service

Rated 5 out of 5 stars

excellent service

Did not have to wait days for the quotes they arrived very quickly

18 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi there, thank you for your review. We always aim to send the quotes instantly as we want you to be covered for your trip pronto! Hope you have a great holiday! Kind regards, Cynthia, Customer Service

Rated 5 out of 5 stars

I can’t thank you enough for the help…great

I can’t thank you enough for the help and you have given violet smith

8 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Violet, thank you for your review. I ', so pleased to hear the general advice given from our Customer Service team was helpful in your search for travel insurance and we wish you a fantastic holiday! Kind regards, Maria, Customer Service

Rated 5 out of 5 stars

Travel insurance

Easy and pleasant transaction would recommend this comapany to friends and family

2 June 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Beryl, thank you for your kind words! We certainly look forward to having you use our website and services again for your next holiday! Kind regards, Laura, Customer Service

Rated 5 out of 5 stars

Thank you for your help is was amazing

30 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi There, thanks for taking the time to write a review! Our aim is to assist customer with finding the best policy which suits their needs - glad we were able to help you :). Kind regards, Hayley, Customer Service

Rated 4 out of 5 stars

Ample information supplied to make a…

Ample information supplied to make a confident selection of insurer.

30 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Trudy, thank you for your review! Glad to hear we were able to assist with you finding the right insurer for your travels! Please get in touch if there is anything else we can assist you with :) Kind regards, Hayley, Customer Service

Rated 5 out of 5 stars

Fantastic Service

Crystal from Compare Travel Insurance now showed a great depth of knowledge and was able to assist with all of my queries in a quick and clear manner. The service she provided was exceptional. I would highly recommend to all.

28 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi there, wow 5 stars! Thank you for your fantastic feedback - Crystal is definitely is one of our superstar travel experts and an asset to the Compare Travel Insurance team. We hope you were able to find a great policy! Kind regards, Cynthia, Customer Service

Rated 4 out of 5 stars

Nice .Easy

Nice .Easy - right price

26 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi there, thanks for your review. We're glad to hear that our website was easy to use - and it's even better that you found a travel insurance policy at the right price! Enjoy your trip! Kind regards, Cynthia, Customer Service

Rated 4 out of 5 stars

Not buying at the moment just required…

Not buying at the moment just required quote .Very good response will be in contact in the future.

25 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi A.J. Hill, thanks for your review! We hope you found our quote selection to be useful and informative in your search for travel insurance. Kind regards, Cynthia, Customer Service

Rated 4 out of 5 stars

fast response with lots of options

22 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Petunia, thanks for your review. We hope you were able to compare and select a suitable policy from our vast range of quotes! Enjoy your holiday! Kind regards, Cynthia, Customer Service

Rated 4 out of 5 stars

Easy to use

Easy to use. Got my insurance sorted in no time

22 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi there, thanks for your feedback and I'm glad to hear you found our comparison website easy to use! Have a fabulous trip! Kind regards, Cynthia, Customer Service

Rated 5 out of 5 stars

Simple

Simple, quick and easy. Thanks for your service.

17 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Bill, thanks for your review. We hope you were able to compare and select a suitable policy for your holiday! Have great trip and we look forward to having you use our services again. Kind regards, Cynthia, Customer Service

Rated 3 out of 5 stars

Failed to include top rated Choice…

Failed to include top rated Choice selection.

14 May 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi there, thanks for your review. We currently compare quotes for 21 travel insurers. I'm afraid we can only provide quotes for insurers that have agreed to partner with us, however we are constantly looking to add more brands. Many of our quoting brands are highly regarded with fantastic reviews so do feel free to read some of their customer reviews here: https://www.comparetravelinsurance.com.au/travel-insurance-reviews Kind regards, Cynthia, Customer Service

Rated 4 out of 5 stars

Gave a good review of several companies…

Gave a good review of several companies & competitive pricing.

25 April 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi There, thank you for your review! We aim to save traveller's time (and money!) by comparing multiple travel insurance quotes in one go, and I'm so pleased to hear you had a great experience with our website. Kind regards, Hayley, Customer Service

Rated 5 out of 5 stars

Easy to read & good format

22 April 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Kerry, thank you for your positive review! I'm glad you found our website user friendly and easy to navigate. We do aim to make it simple for travellers to find the right policy for them! Kind regards, Hayley, Customer Service

Rated 5 out of 5 stars

Easy and quick quotes

18 April 2019
Unprompted review
Compare Travel Insurance logo

Reply from Compare Travel Insurance

Hi Sandra, thank you for your review. We're thrilled to hear we were able to compare premiums to select a suitable policy for your trip. Hope you enjoy your holiday! Kind regards, Hayley, Customer Service

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