OK, so I originally signed up for a Three but it turns out there was little to no coverage in my area. All our numbers had already ported ovef so I thought it would be a total nightmare to sort out. I... See more
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Review summary
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Reviews shaping this summary
⸻ ⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Josh and the team I had been struggling with some frustrating network issues, and Josh went above and beyond to get everything sorted. He was patient,... See more
Company replied
Hi I just want to say Cristal she is amazing worker highly skills communication and the boss is should be attention because in my view she deserves wages increase, to all my overall experience Crista... See more
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Company details
Information provided by various external sources
Compare the Networks is a free service, offering mobile phone packages helping business to communicate with employees and customers more cost effectively. We are a nationwide independent mobile phone specialist, excelling in mobile phone business plans to suit all business types from Sole Traders to Limited companies. We concentrate on saving your business money and keeping up good customer relations through our totally free service!
Contact info
United Kingdom
- 01743598025
- info@xtraphones.co.uk
- comparethenetworks.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack Evans was superb
Jack Evans was superb, professional and curtious. He made the whole process very smooth and saved me some money. Nice one Jack.
15 January 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your wonderful review, Darren! We're delighted to hear that Jack Evans made the process smooth and helped you save some money—he'll be thrilled to know. If you ever need anything else, we're always here to help!
Called from Compare the Networks cold…
Called by a man from Compare the Networks cold called although we are TPS reg with a sales call which is against the law. Compare the Networks has actually been dissolved as a company and is actually XTRA PHONES UK LTD which you will find in the terms and conditions on their website. Other than this it does not say anywhere on the website about XTRA PHONES UK LTD which is a requirement to give company name and number. They both have the same company director. Do your research before dealing with the company and be aware any good reviews may be fake. Draw your own conclusions from the above. We would never deal with companies like this who cold call.
Please be aware Compare the Networks complained about this review as it detailed the first name of the person that called. They work hard to have any unfavourable reviews removed. Do your research first before dealing with this company.
14 January 2026
Unprompted review
Reply from Comparethenetworks
Thank you for your feedback.
For clarity, Compare the Networks is a trading name of XTRA PHONES UK LTD, which is disclosed in our Terms & Conditions and Privacy Policy in line with UK legal requirements.
Our business operates solely in the B2B sector. Business-to-business calls are permitted under UK regulations, and we fully respect TPS registrations and all opt-out requests.
We take compliance seriously and regularly review our processes. If you believe you have been contacted in error or wish to be removed from our contact list, please contact us directly and we will address this promptly.
We are committed to operating transparently and responsibly and welcome genuine feedback from customers and businesses we work with.
Aaron Courtney was fantastic
Aaron Courtney was fantastic. We had a chat about my needs and we arrived at a good deal quickly with no fuss, very efficient. Aaron was friendly with some chit chat and made it all easy, will be happy to deal with him in the future, thank you Aaron!!
8 January 2026
Unprompted review
Reply from Comparethenetworks
Hi Lee, thank you so much for your wonderful review! We're delighted to hear that Aaron Courtney provided friendly and efficient service, helping you find a great deal quickly and with ease. Aaron and the team will be thrilled to know they made such a positive impact. We're here if you need anything else!
Josh and his team are extremely helpful…
Josh and his team are extremely helpful and knowledgeable. Please to deal with
7 January 2026
Unprompted review
Reply from Comparethenetworks
Thank you, Shaun, for your kind words! We're delighted to hear that Josh and the team were helpful and knowledgeable throughout your experience. We'll be here to support you whenever you need us!
Excellent service
Aaron is second to none and provides honest advice and impeccable service, I will recommend to anyone who needs help to escape One com or just a really good deal on all phone contacts
Thanks To Aaron and the team 👍
20 November 2025
Unprompted review
Reply from Comparethenetworks
Hi Christopher, thank you so much for your kind words! We're thrilled to hear that Aaron provided you with honest advice and impeccable service. It means a lot to us that you'd recommend us to others, and we're always here to help whenever you need. Thanks again for choosing Compare The Networks!
Reply from Comparethenetworks
Hi Consumer, we're really sorry to hear about your experience and understand how frustrating this must be. We're committed to helping our customers find the best deals and would love to make things right—please reach out to us at info@comparethenetworks.com so we can assist you directly. Thank you for your feedback, it helps us improve.
This company keep calling me…
This company keep calling me CONSTANTLY! I’ve asked them to take me off their list, to stop calling and they’re still calling me.
Telling me my contract is ending soon (which it isn’t). They’re are a terrible company.
22 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Jade, I'm really sorry to hear about the repeated calls and any confusion around your contract. That's definitely not the experience we want you to have. Please email us at info@comparethenetworks.com so we can look into this and make sure your details are updated to stop the calls. Thanks for letting us know, we appreciate your feedback.
Arron was great and sort me out with a…
Arron was great and sort me out with a good deal and listened to what the issue with my data was and sorted it for me,so thanks arron for the brilliant service
18 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Garry, thank you for your fantastic review! We're delighted to hear that Arron provided you with excellent service and found a great deal while addressing your data concerns. We'll be sure to pass on your kind words to him. Please don't hesitate to reach out if you need any further assistance!
They behave like scammers
They behave like scammers. The cold called me repeatedly. Eventually I answered. They told me that I have a phone contract that is under review, because it is due to end soon. But this is not true - my phone is provided by my employer. My advice is do not trust this company.
16 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Alex, we're very sorry to hear about your experience and understand how frustrating repeated calls can be. We strive to provide accurate information and will investigate this matter further. Please contact us at info@comparethenetworks.com so we can resolve this for you. Thank you for your feedback.
Professional service and VFM
Josh was extremely pleasant and very helpful. Initially scepticle of this cold call approach but the deal offered was so good I had to hear more. Not rec'd my 3no. SIMS and new phone yet, but very confident that there won't be any problems
16 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Xpress Bikes, thank you so much for your kind words and positive feedback. We're delighted to hear that Josh provided helpful and pleasant service, and that the deal caught your interest despite initial skepticism. Please don't hesitate to reach out if you need any further assistance with your SIMs and phone delivery. We appreciate your confidence and look forward to supporting you!
Excellent customer service & easy communication
Aaron has been incredibly helpful with setting up my new contract and offered me a better deal than I have received elsewhere! He is very knowledgeable on products and nothing was too much trouble! He was patient whilst I came back and forth with questions and there was no pressure to make a decision and guided me through the whole contract. Thank you so much for your help, I will definitely be recommending this company to friends and family, as I have.
12 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Hayley,
Thank you so much for your wonderful review! We're thrilled to hear that Aaron was able to guide you patiently through your contract and find you a better deal with no pressure. He'll be delighted to know his knowledge and support made such a positive impact on your experience.
We truly appreciate your recommendation and look forward to helping you and your friends and family in the future.
Best regards,
The Compare The Networks Team
Thank youuuu
I’ve had a sim and a phone from comparethenetworks and there perfect. They help me find the right network that would work best at home. Also Aaron has provided great deals for my new phone upgrade and was happy to help with anything when I was stuck. Thanks so much really appreciate your hard work 😁😁
12 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Sadie,
Thank you so much for your wonderful review! We're delighted to hear that Aaron was able to help you find the perfect network and provide great deals for your phone upgrade. We really appreciate your kind words and are always here to assist whenever you need us.
Best regards,
The Compare The Networks Team
No AI or internet forms!
Being able to speak to a real person and have them deal with the major companies who won’t talk to you!
I did have a problem with the switch over but called and Hannah was very helpful and sorted it at once.
Jack and Dan were also extremely pleasant. Great customer service!
6 December 2025
Unprompted review
Reply from Comparethenetworks
Dear Patricia, thank you for sharing your experience and highlighting the support you received from Hannah, Jack, and Dan. We're delighted they could assist you promptly and provide excellent customer service during your switch over. Please don't hesitate to reach out if you need any further help—we're here for you!
Josh was very helpful and really…
Josh was very helpful and really personable. Glad I answered the call 😊
2 December 2025
Unprompted review
Reply from Comparethenetworks
Hi Wez, thank you for your wonderful review! We're thrilled to hear that Josh was helpful and personable. We're glad you answered the call and that we could assist you. Your support means a lot to us!
Keiron sorted me and my brother an…
Keiron sorted me and my brother an amazing deal
27 November 2025
Unprompted review
Reply from Comparethenetworks
Hi Gary, thank you for your great review! We're pleased that Keiron was able to find an amazing deal for you and your brother. We appreciate your support and are here if you need anything else.
Brilliant
So helpful, best deal we could get anywhere, and Arron was great to deal with! Thanks a lot.
27 November 2025
Unprompted review
Reply from Comparethenetworks
Hi Rachael, thanks so much for your wonderful review! We're delighted to hear that you secured the best deal and that Arron provided great service. Your feedback means a lot to us and we're always here to help.
CompareTheNetwork approached me and my…
CompareTheNetwork approached me and my businesses a few weeks ago with the initiative of reviewing whether our existing contracts were suitable in terms of both cost and quality of service. We had been with Vodafone for three to four years, hoping the service in our areas would improve. Instead, we experienced continual increases in our bills with no noticeable improvement in quality.
During the initial stages, we spoke with Crystal, who helped us negotiate a suitable deal and contract for myself and our team members. The CompareTheNetwork team managed the entire switching process, including settling our final in-contract account with Vodafone.
We have now been using CompareTheNetwork for a few weeks, and their customer service has been excellent — always responsive, helpful, and professional. I highly recommend CompareTheNetwork to any business, large or small, looking to secure a better deal and improved service.
A special thanks to Crystal, Kim, Darren, and the rest of the team for their outstanding support.
14 November 2025
Unprompted review
Reply from Comparethenetworks
Hi there, thank you so much for taking the time to share such a detailed review. We're thrilled that our team could help you assess and renegotiate your contracts and that the switching process was smooth. It's wonderful to hear that Crystal and the rest of the team provided excellent, responsive service. We really appreciate your recommendation and look forward to continuing to support your business!
Aaron was awesome so helpful
13 November 2025
Unprompted review
Reply from Comparethenetworks
Hi Angela, thanks so much for your review! We're delighted to hear that Aaron was able to assist and that you found his help awesome. Your feedback means a lot to us, and we're always here if you need anything else. Thank you for choosing us!
It's "so-so".
I've received a total of 3 calls which is fine to me, the first two I did not entertain, during a moment of just waking up I spoke on the third call and was weary, upon a review of their websites, TP & a-lot of thinking while playing Minecraft I've concluded its "so-so"
I'm not a fan of cold calling, its a pain in the arse, staff dude was helpful though lol, unfortunately for these folks I don't own a contract (My parent does) and the data broker who sold them my information is horrible at their job lol
You guys are cool and next time you call we'll be talking about nuclear reactors.
Yes. This is a legitimate review.
Kind Regards,
^Lynn
11 November 2025
Unprompted review
Reply from Comparethenetworks
Hi Lynn, thanks for providing your candid feedback and for taking the time to speak with our team. We're sorry for any inconvenience caused by our calls and appreciate your patience. We're glad to hear that our staff member was helpful, and we'll work to ensure we only reach out to those who need our services. If you'd like to discuss anything further or be removed from our call list, please contact us at info@comparethenetworks.com. Thank you!
1st rate, 5 🌟 service with a great price
I have used compare the networks for a couple of years now. I have multiple lines. I have adopted Aaron as kind of a personal manager and he really is extremely knowledgeable and helpful in finding me the best possible deals.
7 November 2025
Unprompted review
Reply from Comparethenetworks
Hi Marc, thank you for your wonderful review and for being a loyal customer over the years! We're delighted to hear that Aaron continues to help you find the best possible deals and provide exceptional service. Your kind words mean a lot to us.
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