The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more
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Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more
Company replied
Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more
Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more
Company details
Information provided by various external sources
Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.
Contact info
Norman, United States
- commercialinsurance.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Couldn’t find the right one
Exactly what I needed
I was forwarded from one person to the…
Round and Round
I was forwarded from one person to the next in a complete circle with any options. I spent over 25 minutes on the phone and got nothing from it.

Reply from CommercialInsurance
Why cant u send the bill before due…
Why cant u send the bill before due date.
I called 60 times to find out the bill will send later and I got it after due date.
Pay by internet is a joke. Your web page is below 0. Get some one to fix this friendly.
They answered all my questions quickly…
They answered all my questions quickly and accurately. Very easy process.
All information was accurate and easy…
All information was accurate and easy to fill out and representatives are very helpful and friendly
They were very helpful in getting me…
They were very helpful in getting me the right quote for our business. Monifa was extremely reliable and always available to answer any of my questions. I would highly recommend them to any one.
I received an initial call and they…
I received an initial call and they never call back after that.

Reply from CommercialInsurance
Alicia was very helpful and easy to…
Alicia was very helpful and easy to talk too. Highly recommended.
Guys were great to work with very…
Guys were great to work with very helpful
I don't have a lot to say at this early…
I don't have a lot to say at this early stage.
Great and timely service.
Received a call from someone who…
Received a call from someone who transferred me to someone else and I was disconnected. No attempts to try and reach back out to me.

Reply from CommercialInsurance
My Agent
My Agent , Matt, was great!! He got truly vested in my needs and found an outstanding policy for me. Certs to my customers with a quick call!!! Thanks for everything! Guys are great.
Representatives
Representatives, icld. Mike Rodrequez and others are great so far. The whole process has been seemless. Wonderful at this start point. Thanks
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