Combined Insurance (Canada) Reviews 

2,232
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,232)

2,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I haven't experienced joining in any…

I haven't experienced joining in any insurance company before, but since learned how this company can help me in the future, I am really admire and give me more confident and have security support in the future.

24 July 2026
Rated 5 out of 5 stars

I felt heard and respected throughout the process.

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience.

From our first meeting, he was knowledgeable, patient, and never made me feel pressured. He took the time to explain my options clearly, answered every question thoughtfully, and made sure I understood the coverage before making any decisions.

What stood out most was how genuine and personable he is. Insurance can be a complicated and sometimes overwhelming topic, but he created a comfortable environment where I felt heard and respected throughout the process.

If you’re looking for someone who is trustworthy, and truly cares about helping people find the right coverage for their needs, I would highly recommend him.

Thank you again for all of your time and guidance!

20 July 2026
Rated 1 out of 5 stars

​I would like to cancel my insurance

​I would like to cancel my insurance, but I am unable to do so.
I impulsively signed up for it on Friday (July 10), but later that same day, I realized it is out of our budget. The agent I spoke with said she couldn't do anything and told me to wait until everything goes through. But I want to get the 10days refund agreement.
I'm very unhappy with this situation, and I've spent the last week regretting the purchase. They have already charged my card, and I can't seem to reach the right person to cancel it.

11 July 2026

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