Combined Insurance (Canada) Reviews 

2,599
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, patient, and knowledgeable staff for taking the time to explain various insurance policies clearly and thoroughly to everyone. Consumers often point out how comfortable representatives make them feel during meetings, turning the consultation into an easy and pleasant process. People are also extremely satisfied with the great range of available products and the personalized guidance provided to find the right coverage. Reviewers consistently appreciate the professional approach, noting that the entire sign-up workflow is simple, efficient, responsive, and perfectly suited to their personal budgets.

What people talk about most

Staff

Customers had great appreciation for the staff, frequently highlighting their deep product knowledge,... See more

Customer service

Clients share positive opinions on customer service, highlighting amazing experiences with attentive and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, friendly, and professional... See more

User experience

People report positive experiences with user experience, highlighting how easy and stress-free the online... See more

Product

Consumers express satisfaction and delight regarding the product, highlighting helpful coverage diagrams and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Russ your representative was great.. Explained it all to me in clear concise words.. Looking forward to hard copy in mail to read all … Good coverage… Good Timing as Russ was seeing neighbour f... See more

Rated 5 out of 5 stars

The agent Susan Janicki is amazing at what she does. Going through the policies she explains it throughout and answers all of my questions. I highly recommend anyone who is looking for this type of in... See more

Rated 5 out of 5 stars

Russ was great, he was well knowledged with the insurance coverage. His house diagram was very helpful in seeing what coverage we had and what coverage was missing or what we should focus on for the f... See more

Rated 5 out of 5 stars

The awesome woman who does blue collar benefits… Sara. She absolutely the best and explains everything exactly the way it supposed to work and what options are ment to be.


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,599)

2,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and Professional Customer Service

I had a very positive experience with Combined Insurance Canada. Their representative was patient, professional, and helpful in reviewing my policies. They clearly explained my options after discovering that I had two sickness hospitalization policies and arranged an appointment to help me choose a more suitable benefit. I appreciate the excellent customer service and the time they took to answer my questions. Thank you for making the process easier to understand.

17 September 2026
Rated 5 out of 5 stars

Easy set up

Misty was so helpful in setting up my insurance policy. She was thorough, knowledgeable, and incredibly responsive to all of my questions. I really appreciated how easy she made everything!

14 September 2026

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