Colm Quinn BMW Reviews 

126
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions a pleasure. Many highlight the excellent service and support, noting employees often go above expectations. The overall process, from initial contact to vehicle collection, is frequently described as smooth, enjoyable, and stress-free. However, some people were dissatisfied with after-sales service, reporting long waits for repairs or needing external help. Others mentioned feeling ignored or dismissed by staff, receiving poor initial offers, or feeling dissatisfied with sales offers.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, particularly highlighting the attentiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting professionalism,... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight with their... See more

User experience

People report positive experiences with the user experience, often describing it as fantastic, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Lisa Devlin and Daniel Jennings were just a pleasure. Very professional that i would very highly recommend. I would certainly go back again on next purchase. I bought a 2020 jeep and the... See more

Rated 5 out of 5 stars

We travelled over 2 hours to get a Kia jeep from Athlone 6 months ago. Rob ititally helped us and then Sergej took over. We had a few issues with some parts of the car but the service and support to g... See more

Rated 5 out of 5 stars

This is my third BMW x1 bought from Gareth Davey in Colm Quinn’s Galway. Gareth is very professional in his dealings with me and affords valuable time always. Nothing is too much trouble. Lisa Devlin... See more


Company details

  1. BMW Dealer
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Electric Motor Store
  5. Motor Vehicle Dealer

Information provided by various external sources

Your home for BMW, new and used. Exceptional service and value guaranteed. 2 year BMW warranty on all used BMWs up to 7 yrs old.


Contact info

4.1

Great

TrustScore 4 out of 5

126 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(126)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently bought a 520d m sport from…

I recently bought a 520d m sport from Colm Quinn Athlone. I found them excellent to deal with from start to finish. Rob McGrath was superb to deal with and sent me numerous videos and pictures of the car before I got to view it in person.

22 October 2021
Unprompted review
Rated 2 out of 5 stars

Average, communication leaves a lot to be desired.

I bought a landrover discovery 5 and brought it to a dealer to fix a camera fault (all agreed with Colm Quinn) they found other issues which Colm Quinn fixed under warranty. All good. Problem was they had the car for 21 days and I had to pay for the rental to keep me on the road.

5 October 2021
Unprompted review
Rated 1 out of 5 stars

Not Great!!

Bought a 5 series Msport of Colm Quinn Drogheda. It has had to be jump started twice as battery was faulty. The car had to be left in the garage 3 further times due to a rattling noise coming from the back. Also to further frustration. I lodged a complaint about this to BMW and knowone will even return my call. Shocking if you ask me that this is how they operate. If I had of known this when I bought the car then there would have been no chance of me buying the car.

5 July 2021
Unprompted review
Rated 5 out of 5 stars

Good Evening,

Good Evening,
I have to write this review about Colm Quinn Bmw Athlone, Such a fantastic Bmw dealership you all are miles ahead of other Bmw dealerships and i dont say that to lightly well done,
I had my Bmw 640d in for a check up and it was found to have an air mass sensor fault, James one of your mechanics came to my house and fitted sensor without issue he is a fantastic man very mannerly and so efficient he is a credit to you and i will be requesting James to work on my 640d whenever it is in your garage,
Well done Colm Quinn Bmw keep up the good work,
Anyone looking to purchase a Bmw look no further.
Adrian McCarthy

18 May 2021
Unprompted review
Colm Quinn BMW logo

Reply from Colm Quinn BMW

Thank you for your review Adrian, we will pass your comments on to the team!

Rated 5 out of 5 stars

Colm Quinn BMW Athlone were an absolute…

Colm Quinn BMW Athlone were an absolute pleasure for me to deal with. I saw the car I wanted on their website but was unable to travel to see it. Robert
Mc Grath from Colm Quinn's was super. He uploaded videos for me to see every aspect of the car. His attention to detail was superb. The car was delivered to my door. The customer service was top class.

1 February 2021
Unprompted review
Colm Quinn BMW logo

Reply from Colm Quinn BMW

Thank you for your review Gertrude, we appreciate the feedback.

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