If I could put 10 stars I would! The lady i spoke with was absolutely amazing and so understanding and kind. Wished me luck on my driving test and was incredibly helpful. I’ve had bad experiences with... See more
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Review summary
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Abby was really helpful and polite , helped me with updating my account. Thank you Abby and also Collingwood has been really good and gives you time to pay your insurance on time assisting with a free... See more
Company replied
I spoke to a lady today, I can’t quite remember her name I think it began with a ‘L’, but she got me sorted really quickly. She even gave me advice about having a paracetamol and two bananas before my... See more
Company replied
Today I spoke with georgie she was absolutely brilliant, kind and friendly explained everything perfectly and made the experience very smooth! Honestly chuffed she was the one who took my call after b... See more
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Company details
About Collingwood Learner Driver
Written by the company
Learner Driver Insurance
We're Collingwood Insurance, an award winning Learner Driver Insurance provider offering Short-term and Annual insurance options.Our Learner Insurance helps provisional licence holders get extra driving practice in their own car, or in a friend or family member’s car, with no risk to the vehicle owners policy!
With Collingwood there's no black box to install in your car and there's no curfew on when you can learn to drive.
Plus, our insurance covers you to take your driving test in your own car!
Get a quote at the links below and start learning to drive today.
Additional benefits of Collingwood Learner Driver Insurance:
- Free Courtesy Car*
- Add a Parent or Spouse
- Accelerated No Claims Bonus**
- Windscreen Cover*
- Reduced Excess Using Approved Repairers
- UK Call Centre
- Immediate Online Documentation
- 24 Hour Claims Helpline
- Flexible Payment Options
- Optional Personal Accident Cover
- Optional Breakdown Cover
- Optional Key Cover
*Depending on the level of cover chosen **Terms conditions and underwriting criteria apply
Contact info
Collingwood House, NE29 6AR, North Shields, United Kingdom
- 0345 470 0014
- learners@collingwood.co.uk
- collingwoodlearners.co.uk
4.6
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Spoke to Abigail and she was so lovely…
Spoke to Abigail and she was so lovely and helpful!
29 July 2026
Reply from Collingwood Learner Driver
Hi ,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Abigail was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Abbie was very helpful and polite
Abbie was very helpful and polite. great service well done abbie
29 July 2026
Reply from Collingwood Learner Driver
Hi Em
Thank you so much for your wonderful feedback!
We’re delighted to hear that Abbie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
what made you experience
what made you experience? Great? Was the staff that worked there very friendly very polite went out of their way to help me. It was all good. Fantastic couldn’t praise them enough.
28 July 2026
Reply from Collingwood Learner Driver
Hi Reg,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Lez was fantastic helped us step by…
Lez was fantastic helped us step by step checked that everything we was given was ok explained things thoroughly was very patient
A superstar
28 July 2026
Reply from Collingwood Learner Driver
Hi Parveen,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Lez was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Excellent Customer Service – Friendly, Clear and Great Value
I had a great experience with Collingwood Learner Driver Insurance. I spoke with Carol, who was absolutely excellent. She was friendly, knowledgeable and took plenty of time to explain everything clearly.
Before I called, I knew very little about learner driver insurance, but Carol answered all of my questions and made the whole process easy to understand. By the end of the call, I felt completely confident that I had chosen the right policy.
The price was very competitive for a year's learner driver insurance. Carol also clearly explained the £40 cancellation fee before I took out the policy, which I really appreciated. Everything was explained openly and honestly, and even taking that into account, I still felt it offered excellent value for money.
I would 100% recommend Collingwood Learner Driver Insurance to anyone looking for learner driver cover. Thank you, Carol, for providing outstanding customer service, you were a credit to the company.
28 July 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Jane,
Thank you so much for your kind words!
We’re delighted to hear that Carol was able to make the process smooth and straightforward for you.
Getting ready for that first drive is a big milestone and we’re glad we could be a part of it.
If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.
Safe Driving
The Collingwood Team
Very helpful over the phone
Very helpful over the phone, explained everything very clearly and made the whole process very easy, great service
28 July 2026
Reply from Collingwood Learner Driver
Hi Tonya,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Very professional and efficient.
28 July 2026
Reply from Collingwood Learner Driver
Hi Claude
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
KYE was first class
KYE was first class, well informed and able to answer all questions. Polite and mannerly and above all helpful and understanding in all aspect of my insurance requests.
28 July 2026
Reply from Collingwood Learner Driver
Hi John,
Thank you so much for your kind words!
We’re delighted to hear that KYE was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Knowledgeable and efficient staff
Knowledgeable and efficient staff. Great customer service
28 July 2026
Reply from Collingwood Learner Driver
Hi
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Today I spoke with georgie she was…
Today I spoke with georgie she was absolutely brilliant, kind and friendly explained everything perfectly and made the experience very smooth! Honestly chuffed she was the one who took my call after being very stressed for the past couple of days!
28 July 2026
Reply from Collingwood Learner Driver
Hi Colleen,
Thank you so much for your kind words!
We’re delighted to hear that Georgie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Reply from Collingwood Learner Driver
Hi Amanda,
Thank you so much for your feedback! We’re delighted to hear that Carol was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
All clear insurance good customer…
All clear insurance good customer service prompt very reliable and helpfull.
27 July 2026
Reply from Collingwood Learner Driver
Hi Anum,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Well good service and lovely helpfull…
Well good service and lovely helpfull staff Thankyou rob
27 July 2026
Reply from Collingwood Learner Driver
Hi Abigail,
Thank you so much for your kind words! We’re delighted to hear that Rob was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Great product, dreadful service.
Great cheap product, but be aware of what they say about T&Cs. They told me anything to get me to buy, then denied it. Case currently with the FCA.
27 July 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Gary,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards,
The Collingwood Team
First class service for a specialist learner driver policy.
I contacted Collingwood to arrange some learner's insurance for my son and after a very short wait, I was put through to a very friendly agent called Jessica. She thoroughly explained the whole process and all the specific terms and conditions for this type of policy. She communicated clearly and was very knowledgeable about the different products on offer, despite admitting she'd not been in this job very long.
Everything was set-up very quickly and with some friendly banter that put me at ease.
All in all I was extremely impressed with the suitability of the policy to meet our needs and of the way it was so clearly explained. There was no need to repeat myself and upon reviewing the information before I paid, I was already satisfied that I'd made a good choice to use Collingwood.
I believe that their staff training program must be very thorough as it was immediately obvious in the confidence that Jessica showed during our 30 minute conversation.
I would highly recommend contacting Collingwood and wish Jessica the best of luck with her new career!
27 July 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi David,
Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that Jessica was helpful in the service you received and that she made a positive impact on you.
Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best.
If you ever need further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
Kind Regards,
The Collingwood Team
No matter who I speak with they are…
No matter who I speak with they are always friendly, have respect, they answered all my questions and even made me giggle. I would rate this company highly.
27 July 2026
Reply from Collingwood Learner Driver
Hi Anna,
Thanks for the great review!
We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Kind Regards,
The Collingwood Team
Rachel was very thorough and talked me…
Rachel was very thorough and talked me through all the options.
27 July 2026
Reply from Collingwood Learner Driver
Hi Delivery,
Thank you so much for your wonderful feedback! We’re delighted to hear that Rachel was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Lovely people
Everytime I call they are always so helpful and kind. Recently I talked to lez (I think that’s how you spell their name), absolutely lovely experience please give them a raise!!!!
17 July 2026
Reply from Collingwood Learner Driver
Hi Langa,
Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that Lez was helpful in the service you received and that he made a positive impact on you.
Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best.
If you ever need further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Very helpful thanks Rob just the policy…
Very helpful thanks Rob just the policy we needed.
24 July 2026
Reply from Collingwood Learner Driver
Hi Neil,
Thank you so much for your kind words! We’re delighted to hear that Rob was able to assist you in a polite and efficient manner. We’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Jake was very helpful and made the…
Jake was very helpful and made the process of changing cars easy, to top it off he had a nice phone voice 😉
25 July 2026
Reply from Collingwood Learner Driver
Hi Athena,
Thank you so much for your wonderful feedback! We’re delighted to hear that Jake was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
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