First experience was a great experience. The shop was massive with all that it had on display. Left with something when I told myself that I would not make a purchase. Everything was so great that the... See more
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I’ve ordered a couple statues from CollecterZown over the last year, and it’s always been a great experience with competitive pricing and fast shipping. I’d like to visit their shop in person sometime... See more
As a collector, I'm very happy with my first purchase something from CollectorZown. These guys are always great throwing discounts through social media, saving me big time on shipping. Sideshow Cyclop... See more
This place is a treasure that's full of treasures! It's like a museum where you can buy the artwork--must visit place for any fantasy enthusiasts! And the owner is the man and very fun to talk to--he... See more
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Company details
Written by the company
CollectorZown specializes in providing the finest collectibles from the biggest companies in the industry; offering one-on-one access to the most popular collectibles in the world. As authorized resellers of Sideshow Collectibles, XM Studios, Purearts, Iron Studios, Prime 1 Studio, Hot Toys, Jim Shore, Diamond Select, Funko, NECA, Mezco Toyz, Film Cells LTD, PCS, Enesco, and many more allowing us to offer a wide variety of collectibles to our members.
Contact info
104 N Elm St Suite A, 49128, Three Oaks, United States
- wookie@collectorzown.com
- collectorzown.com
4.9
Excellent
630 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy ordering and best customer service.
25 May 2024
very personal
very personal, polite and helpful service. quick replies to questions. great prices, loyal customers always rewarded.
27 April 2024
Great experience
Great experience! Awesome communication! Statue arrived only a few days after its US arrival! Will definitely purchase from CollectorZown again!
2 June 2023
Yet another outstanding experience
Yet another outstanding experience. Amazing product quick shipping and stellar customer service will continue to purchase here
27 March 2024
Great Customer Service!
26 February 2024
Great business!
Excellent shopping experience with Collector zown! Owner was responsive and receptive throughout the process. Will visit again!
4 March 2024
Marcos kept me well informed and was…
Marcos kept me well informed and was always prompt to answer questions. I had a few. 😁. The product was well packaged and looked amazing.
29 February 2024
As an avid collector of limited edition…
As an avid collector of limited edition figures and memorabilia, I was thrilled to discover a site that specialized in rare and exclusive items. The selection seemed impressive, and I was quick to place an order for a piece I'd been searching for. However, my excitement quickly turned to disappointment upon receiving my order.
The item, which was advertised as "new" and in "mint condition," arrived with noticeable scratches and a significant dent on the packaging, which is a critical aspect for collectors. This damage severely impacted the item's value and my satisfaction.
When I reached out to address the issue, hoping for an exchange or refund, the customer service response was underwhelming. It took multiple attempts to even get a response, and when I finally did, the process they outlined for returns was complicated and seemed designed to discourage action on my part.
This experience has left me wary of purchasing from this site again. The lack of care in handling collectibles and the poor customer service response has tarnished what should have been an exciting addition to my collection.
6 February 2024
Reply from collectorZown
I think you have the wrong company. We have no idea who you are Aubrey, you never bought anything from us, never came in the store, we dont even sell to your region of the world. Nothing in our database has anything with your information.
Amazing and responsive customer service.
30 January 2024
I got it quickly.
24 January 2024
Great communication
Great communication, professionalism, willingness to satisfy their customers well done Marcos.
23 January 2024
Great and quick response to messages
Great and quick response to messages ! Great customer service. They really work with you to get the items you want !
23 January 2024
Awesome place to do business with.
I ordered this on a preorder months and months ago. Shipped perfectly. Arrived quickly and no damage. Awesome place to deal with.
22 January 2024
Always got what I need
Always got what I need, pricrs are excellent, and shipping is always quick
26 December 2023
Excellent Customer Service and a wide…
Excellent Customer Service and a wide selection of products.
20 December 2023
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