Collaro Classic Menswear Reviews 116

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wonderful experience. You can tell they are experts in discerning the perfect fit. Handled all of my questions and concerns with complete professionalism. They have earned my loyalty.

Rated 5 out of 5 stars

Always a great experience shopping at Collaro Classic Menswear. For an unbeatable cost, I get to wear clothes made for me, not cookie cutter. With variety of fabrics color, weight to choose from, I ge... See more

Rated 5 out of 5 stars

Collaro is as great as they come from start to finish. Making an order is incredibly easy. Measure one of your garments and create a size profile, then pick your fabric, your desired details, all wi... See more

Rated 5 out of 5 stars

I ordered the Lt. Brown Glencheck Tweed fabric in a Single-breasted Jacket and in a pleated trouser. When they arrived both garments fit perfectly! I was extremely impressed. The excellent fit didn't... See more

Company details

  1. Men's Clothing Store
  2. Custom Tailor
  3. Men's Tailor

Written by the company

Custom menswear with a focus on clean lines and subtle details. Proudly crafted in Singapore.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

Amazing

Great customer service, a decent selection of cloths, and at a very good price point. I have been a returning customer for about 2 years, honestly, I have nothing to complain about. Will definitely recommend them!

25 January 2022
Unprompted review
Rated 5 out of 5 stars

In store purchase

The experience of purchasing from Collaro has been a very pleasant one. Both Ethan and Travis were very helpful and gave the perfect suggestions based on what I was looking for.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Great products and excellent service

I've had shirts, trousers and jackets made by Collaro during the last two years.
I'm very happy with all of their products. They find a delicate balance between allowing customer input/customization and suggesting certain changes to optimize the end result. Ethan and Travis have always been perfect in their communication, Collaro's service is truly excellent.
I would recommend them to everyone, without hesitation - for all of their products.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Trust in Collaro

I chanced upon Collaro through their end of year sales back in 2019 hoping to find passionate tailors who knew their craft inside out and I found no less with them. They're top professionals who are committed to their craft and improving their service as shown through their website where you can create your custom orders at the comfort of your home! With Collaro, you can trust that they deliver to your expectations and beyond.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Collaro. They provide amazing customer service, some of the best I’ve ever experienced. It was evident from the very beginning that they were just as interested as I was on achieving the best fit on my order, they are very good at asking the right questions to achieve your desired fit. The craftsmanship is high, the cloth selections are beautiful. I wholeheartedly recommend this company.

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellence by Collaro

Travis and the Collaro Team provide an amazing customer service experience, all over email and online. Beautiful interface on the web, easy to use, great options for trousers. Look forward to being a long-term client.

25 December 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, great work product, great price point. My go-to tailor at the moment. I look forward to commissioning more items with these guys.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, in-depth explanations, prompt response and overall a great omnichannel experience.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Incredible MTM Experience

Incredible service, quality, and variety of materials. Working with Travis has been a wonderful experience. He's always looking out to improve my fit and provides great feedback, even with just a few pictures to reference. The customer service is unlike anything I've experienced. I cannot wait to visit the shop the day I visit Singapore!

25 October 2021
Rated 5 out of 5 stars

Best online clothing shop

After buying and trying out the items I've got from Collaro It's always been the best experience especially the communication between the co-founders. The fact that they are so meticulous and precise to get what you want in terms of fit. The quality of the fabric has been top notch; I really enjoy Collaro and will tell others about my great experience.

23 October 2021
Unprompted review
Rated 5 out of 5 stars

Collaro is amazing!

The team at Collaro is amazing. They have been very responsive and receptive to my comments. Shout out to Travis in particular for always offering his take on what adjustments should (or can) be made. Looking forward to placing more orders with Collaro!

22 October 2021
Rated 5 out of 5 stars

Great products, excellent customer service

I've purchased several items from Collaro, trousers, shirts, and jackets, and all of them have been excellent. Aside from the quality, the main thing that has stood out has been the service from Travis and the team, who have gone above and beyond helping me source fabrics, go back and forth to get the perfect fit on things and generally advising on style and cuts. I have been really impressed from start to finish and will continue to order items from Collaro as I love the products and the team are such a pleasure to work with.

20 October 2021
Rated 5 out of 5 stars

became a customer since the very beginning, always good quality, good service, and good value

Have a jacket, two shirts, and more than half a dozen of trousers made by the Collaro team. Quality was good since the very beginning and the fit was perfected after the 2nd or 3rd order (didn't go for a trial shirt/trousers, if I did I'm pretty confident that the fit can be great even for the first order).
The team, Ethan and Travis, have been super friendly, responsive, and helpful. I only need to type in the measurements for the first shirt and trousers, after that, I only need to send them some fitting photos and they will do the adjustments for me. Actually, because of their experience and expertise, I no longer trust myself to do the nudging on measurements.
Discussions on changes in fit or style have also been smooth, and the team has coped with most of my special requests such as designs or other options that are not available online. Many of my requests and suggestions (of course some other customers may have also made similar ones) are taken and became available on the website, which makes me feel a bit proud.
I'm not an "enthusiast" for tailoring, but with a wide and expanding selection of fabrics and styles, as well as the good taste of the team, every season I can think of something new to order. And I know the outcome will be good.
Best wishes to the team. Looking forward to my latest order, and to visiting your shop in SG after travel restrictions ease.

20 October 2021
Rated 5 out of 5 stars

Great customer service

Great customer service. Excellent garment fit. Great quality. Have had 4 orders delivered with a 5th on the way. Will continue to shop with Collaro!

20 October 2021
Rated 4 out of 5 stars

I am always highly satisfied with any…

I am always highly satisfied with any Collaro product. There is a great range of fabrics and styles, and the customer service is always fast and courteous. Travis is very helpful. I think that the additional cost for a full canvas constructed jacket is a bit high, especially when you compare to other MTO online competitors.

20 October 2021
Rated 5 out of 5 stars

Known Ethan and Travis since their…

Known Ethan and Travis since their early days in the small shopfront at Chinatown and have seen their expansions till now. Quality and Unique fabric ranges and also thier range of customisation from their general range to their prototype range only for those daring enough to give it a go.Will continue to support them whenever i can.

19 October 2021
Unprompted review
Rated 5 out of 5 stars

BEST REMOTE MADE TO MEASURE

Hi Everyone, if you want to experience the best remote MTM services, then collaro is the place to be. Amazing website (stunning interface), great fabrics, plenty of design options, quality of execution, customer service (Travis makes you feel like he's your best friend), and speed of delivery, everything is top notch. Shopping via them is so addictive that I placed my second order within 2 weeks of receiving my first purchase.

The more you buy, the better your fit gets, so buy more, cause they are AWESOME. My first purchase was 95% on point, the 5% will reduce during my 2nd purchase. But the fit will never be 100% as you desired because physically not experiencing the process will mentally leave a void and that's something the customers need to accept.

Cheers to the existing customers, we made a good choice and best wishes to the new customers.

Regards,
Collaro Fan (Ajay)

11 October 2021
Unprompted review

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