Cole's Classroom Reviews 

224
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This is an international SCAM company! - You allegedly signed up for something - no recollection or proof found of the terms or conditions. - Do NOT subscribe to get 'special offers, free giv... See more

Rated 1 out of 5 stars

This site is a boarderline scam. I signed up for an access to their stuff for $5 online only to then be charged $49 per month for 3 months before I realise I somehow and inadvertently agreed to a mon... See more

Rated 1 out of 5 stars

Clearly I should have visited here before getting involved with this organisation. I have emailed Coles Classrooms 3 times for a refund of nearly £40.00. I do not recall even signing up with this o... See more

Rated 5 out of 5 stars

A massive amount of help here. Lots of tutorials, education and courses. Whether you are brand new learning your camera or are an experienced photographer there is help here. If you've got a question... See more

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Company details

  1. Media & Publishing

Written by the company

Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals. Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month. To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them. We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership. If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.


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2.0

Poor

TrustScore 2 out of 5

224 reviews

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(224)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting for my refund of 2 x $49 ...

Still waiting for my refund of 2 x $49 ...
Very-very disappointed and frustrated. I've been trying to contact them for weeks now but no response. I only purchased a $1 "No catch" deal for 1 credit download, but they were still charging me $49 per month for pro membership for two months now, which is almost $100 in total for literally NOTHING. As it turned out it was a 10 days trial as well which renews automatically, not considering that I haven't used my account neither have I received any bills just about my very first $1 charge. Additionally, the system does not allow you to cancel pro membership, only through their very poor customer service. Very very suspicious and tricky, they advertising their no catch deals without any refund opportunities. Be very very careful with them, once they get your bank details it is hard to make sure that they won't charge you the next month. Still waiting for their response about a possible refund and cancellation of my membership. I'm very disappointed, they seemed trustworthy.
szabobcintia[at]gmail[dot]com

26 February 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Scam!!

Scam!!! Do not waste your time or money! I never signed up for the "Pro" class and they charged me $49 for a class I do not want! I do not even shoot portraits or wedding or use Lightroom pre sets!. Any real company would offer a refund, but this is the only way they can make money is to steal it from people!
You have my email, and I have emailed your support three times and nobody has responded to me!

25 February 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Absolutely a scam

Stay far away from these scammers. I paid for a $4 family posing guide which was definitely worth $4. Over a year later and I get emailed a receipt for $49 to their monthly subscription. Now that I check my account, I see that I’ve been paying that Every month since my initial purchase. I’ve never received a receipt or even a notice that I signed up for the subscription. I’m grateful my best friend is a lawyer because I’m not just going to take this sitting down. Seeing all these other reviews makes me wonder if we could get a class action suit going.

They send out canned responses claiming o have notified you of your agreement. Just because they say it AFTER THE FACT doesn’t mean it’s true. Such fraud.

25 February 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 11/15/2018. On that page, we indicate that after the trial period you will be auto-enrolled in the program if you do not cancel beforehand.

It was an add-on purchase on top of the Family Posing Guide that you purchased.

We also sent you both a confirmation email and invoice on 11/15/2018, which both state the terms of the trial in bold lettering. It shows that you opened these emails.

As stated: "As a reminder, you have a trial offer that gives you full access for 10 days from now until 12:01am 11/25/2018". At that point you will be automatically enrolled and billed unless you cancel before then and since you get access to over $1200 in training & courses there are no refunds given.

At this point, I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

So I think it's safe to say, it's not fair for you to simply point a finger at us and put blame on us when we absolutely do let you know that if you do not cancel, you will be enrolled as a member.

Contrary to your claim, we did not receive any email from you, thus no resolution was provided.

I can see that you membership was cancelled and you were refunded.

Rated 4 out of 5 stars

Honest mistake

I had purchased this short as a gift as I am not a photographer and had inadvertently checked the box for the trial and think my phone glitched when I went back a page to check something out. Paid, never received an invoice email and I couldn’t get into the site to close my account, got my shirt and a couple days later was hit with the $49 charge. After talking with customer service a couple of times, my account was closed and my payment was refunded. Thanks CC for being so nice to deal with!

25 February 2020
Unprompted review
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Reply from Cole's Classroom

Hi. we are happy that your issue was resolved.

Rated 5 out of 5 stars

I was teetering on the idea of taking a…

I was teetering on the idea of taking a college class for photography when I came across Coles Classroom. I did the math, decided to give CC a shot and I'll never regret it. The mentor and peer support within the facebook group you'll have access to is fantastic. The membership comes with a billing & bookkeeping program for you to use with your clients. You'll also get a discount for an online gallery which you'll use to share galleries with your clientele. One of the other great features is having an opportunity to watch and learn as the pro mentors do photo sessions for their clients. Everything they offer can be done on your own time, which is fantastic. I've been with Coles Clasroom for a long time, they're always adding content and its very interactive. Truly a Great Choice.

23 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

This is a SCAM company that charge's…

This is a SCAM company that charge's $49 a month after a $3 purchase. I have never agreed to the $49! It is extremely difficult to get hold of anyone.

21 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 12/11/2019. On that page, we indicate that after the trial period you will be auto-enrolled in the program if you do not cancel beforehand.

It was an add-on purchase on top of the Family Posing Guide that you purchased.

We also sent you both a confirmation email and invoice on 12/11/2019, which both state the terms of the trial in bold lettering. It shows that you opened these emails.

As stated: "As a reminder, you have a trial offer that gives you full access for 10 days from now until 12:01am 12/21/2019". At that point you will be automatically enrolled and billed unless you cancel before then and since you get access to over $1200 in training & courses there are no refunds given.

At this point, I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

So I think it's safe to say, it's not fair for you to simply point a finger at us and put blame on us when we absolutely do let you know that if you do not cancel, you will be enrolled as a member.

Contrary to your claim, we did not receive any email from you, thus no resolution was provided.

I can see that you membership was cancelled and all payments were refunded.

Rated 5 out of 5 stars

I love Coles Classroom

I love Coles Classroom! I have learned so much and griwn so much! It's also the Best photographers community to be a part of. So helpful and caring!

21 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

The BEST website for photographers

The BEST website for photographers! They offer online courses, backstage videos, tutorials on editing, business advices, templates and many many more. Their Facebook group is amazing: so many kind people around the world who are happy to help each other on their photography journey I will never leave the group!

21 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Best money you’ll spend on your Business!

Absolutely love it! It has been the best investment in my business. Between the Fb group, mentors, classes, it’s all beyond incredible. The amount of education and confidence I have learned has been insane.

21 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Amazing

Great help from knowledgeable photographers!

21 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

It’s all about the amazing courses and…

It’s all about the amazing courses and community of learning together. Simply amazing!!!

20 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Cole's Classroom is my favorite place!

Cole's Classroom has so much to offer. There are tutorials, courses, advice and help nearly instantly. There are many extras too! This is also the kindest group I have come across. Everyone is about helping you to achieve your best!

20 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

I couldn’t be more happy with this…

I couldn’t be more happy with this group! When I first signed up....I was skeptical at first, but had nothing to loose.....signing up for Coles classroom was the absolute best thing I have done in a very long time!! I been here for 2 years now....and I love it!!! Granted life took over with some big family complications going on and I am now a care giver for my mother and father in law......so I haven’t been in Coles classroom for several months due to other obligations. Therefore, my passion for photography has been put on hold, and with that said.....I am not going anywhere away from this group just because life has put me on hold.....I have learned so much from all the mentors here and they are here for you through thick and thin.....they are family!!! They are always there for you when you need to be lifted up, they are also there for you to celebrate your successes!!! I have come a long way In the past year and a half because of this group........whatever you all decide....I bet once you sign in, you will want to stay and go no where else. All the tools they offer is Extraordinary and they are constantly working hard to help all of us succeed. I CAN NOT THANK COLES CLASSROOM AND ALL THE MENTORS ENOUGH FOR ALL YOUR HARD WORK AND DEDICATION TO MAKE US THE BEST WE CAN BE! FOR BELIEVING IN US EVERY DAY! Coles Classroom ROCKS!

20 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Cole's Classroom - Let me share the reason why... 3+ years later, I still rave about how much I love Cole's Classroom!

I have been a member of Cole's Classroom for close to three years now, first as a trial member, then a monthly member (for a few months) and then as a CC Pro annual member. Within the first few days of exploring the website and participating in the FB group I could see the absolute value in staying. The number of resources and the quality of the training is fantastic.

The group membership welcomes people from all walks of life and all levels of experience, everyone contributing to make "our space feel like an extended family". Access to the group mentors and their "Ask Me Anything" spontaneous chats plus a philosophy of everyone supporting one another to continue to learn and grow, both as a photographer and as a person too, plus sooooo much more is just more icing on the cake. Constructive Critiques are encouraged. Negativity and/or toxic behavior that is so common in other groups is not tolerated.

I have friendships that have grown out of being part of this group - some local and others with people who live on the other side of the world. I have become a better person and a better, more confident photographer as a result of the training, support and experiences I've had...and I can honestly say that I have ZERO regrets.

I can not fathom where I would be in my path to launching my full-time photography business had I not taken that initial leap and given the trial period a chance. This was and is an investment that I will continue to make for years to come.

20 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

I have been a member for 4 years

I have been a member for 4 years. They have amazing customer service and can't be beat on value for what you recieve in the membership.

19 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Great place to learn from each other

I will never regret opting in on the $1 offer. I have joined and after a year still enjoy the CC Pro group input in my photography and even just support that comes from this group of people.
I absolutely recommend Cole’s Classroom for anyone, young or old, starting up or hobby photographers, intermediate or professional, all is welcome and everyone learns from one another 👍🏻

19 February 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

I’ve been a part of Cole’s Classroom…

I’ve been a part of Cole’s Classroom for over 3 years and love the encouragement and helpful content! I don’t post a whole lot but I’ve learned a lot just from “listening” and taking advantage of the courses they offer. I highly recommend Cole’s Classroom!

19 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Coles classroom has extraordinary…

Coles classroom has extraordinary support for photographers new and old. The courses are amazing and it has been a great benefit to my photography and business.

19 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Coles Classroom is a great community

Coles Classroom is a great community, without judgment. There is great tips and courses to help people take better pictures or to launch your photo business. Without them, I wouldn’t have my business. I started CC in July 2018 and in October 2018 I started my business. I couldn’t do it without their help and support.

19 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Cole's Classroom is a great place.

Cole's Classroom is a great place to learn about all aspects of photography. Incredibly supportive and a vast catalog of resources, articles and products to help grow your skills and/or your business.

19 February 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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