Cole's Classroom Reviews 

I signed up for the $1 for 10 day free trial. I didn't realize the secret fine print of a $49 month fee I was getting myself into when I took the $1 free 10days. I cancelled 3 days later when I saw an email about the charge that would soon occur on my account for $49. Still, after cancelling and on the 10th day, they didn't hesisate to charge me $49 on my bank account. So why the $49 charge? I posted this issue on their facebook page. They deleted my posts, and blocked me from being able to comment further onto their page. So, after 2 emails were sent. They did respond and am awaiting on my refund for the $49. Still, there should not have been a $49 charge. BEWARE!! Regardless of refunding people, to block people from your facebook page - and not allow truth comment about problems you are having is SHADY TO SAY THE LEAST!!

Scammed my 87-year-old father out of a lot of money. I have emailed to ask for this to be resolved. I will update / delete this review if this is resolved.

email from: Catherine Wilkinson

I signed up for the $1 10 day free trial and cancelled PRIOR to the 10 day. Still, I was charged the $49 on my bank account. I went into the system again to cancel my pro-membership and the system cannot find my active subscription. So why the $49 charge? Also, there is no phone number for me to call and talk to someone LIVE to get this straightened out. So, a couple of emails were sent... Once my emails were received, they did respond promptly and am awaiting a refund for the $49. Still, there should not have been a $49 draft. I was lucky enough to check my account and luckily, there were sufficient funds to cover the drafted amount temporarily.

I will give this company 2 stars instead of 1 only because they do have lots of info.. But their set up - with the $1 trial is horrible & borderline a SCAM.. I did do the trial - it does NOT clearly state it is only $10 - & then $49 - YES almost FIFTY a month after that.. Not to mention I also separately purchased a posing guide of which I was very clear NOT to add the $1 trial - & they signed me up ANYWAYS & charged me for TWO of the guides -- BE VERY CAREFUL dealing with this company -- check everything - read every e-mail - or just AVOID them.. I am out close to 200$ because of these guys & all I got out of it was some presests...

ColesClassroom is Great! and the customer service is great they always answer and fix my issues asap . They are honest people and great help! I have learned so much with Coles classroom and Ive been with them for over 2 years just about and I never had a problem with them . Its a great learning tool and very helpful and love the awards they give every month free item you can redeem . Thanks Cole you guys are awesome !

I bought a ‘Find your Focus’ t shirt that was supposed to be $9.99 and they charged me $49.00! I am disputing the charge with my credit card company and have sent Cole’s Classroom another email regarding the overcharged amount! Hoping that this issue gets resolved quickly!

I got the 10 day trial and payed a very small fee and I know that I went through all of the cancellation process before the end of those 10 days and it said my account would be deleted - but I have still been charged and I have tried to cancel it several times today but it has been seemingly unsuccessful and it says I will still be charged. If anyone is thinking of getting it - please don’t, it’s not worth it.
This is clearly a very dishonest company and I am angry that I have still been charged after cancellation before the end of the 10 day trial period.
All I want is for my account to be deleted entirely and my subscription cancelled. I have contacted them through the website but have yet to hear back.

I added my cc details on this website cc. colesclassroom. com /pft-via-cc-pro-order-v1 and bought the 1 dollar course, it never says in there that you are auto-enrolled in any monthly fee, I also never got an email with a login. This is a big scam and you are liers, I want to cancel everything right now please, as soon as possible.

I stuck to all the free info available so far. Pretty good resource. I see a lot of folks signed up for something they didn’t get or weren’t planning on.
Sadly there are a lot of those marketing sales all over the Internet where you get it free or for a dollar for a trial period.
Not like I approve of this method, but it’s one if those read the small print type of things.
I would still consider buying paid courses after I’m done reading and viewing all the free stuff.

I have sent three emails to confirm that my subscription has been cancelled. I have received no reply from them.

I have been charged for AUD 78.17, I have no receipt, no invoice, nothing, I am sure I got something for AUD1 and now this. I would appreciate a refund as I have not used whatever it is I have been charged for. I have no idea how to cancel this as I don’t have anything to log into. I find this very untrustworthy and quite frankly feel like I have been scammed, I have tried to e-mail but apparently e-mail address is not recognised, I am really angry and feel like money has been stolen from me!!!

Would appreciate a quick reply before I take this further

After trying to cancel my 10 days trial course several times to avoid the charge of $49 or whatever the price is, I finally wasn't able to do it. Trying to look for help on the website and Google, I just found all these horrible comments about how they had the same problem.
My trial course finishes on Monday 16th March so please don't say I didn't read that this is a TEN days trail course and then you will charge for it because I really know it already.

So please cancel my account and fix your website. As you say you will charge after 10 days you must also say you don't have any option to cancel your account.

I don't want to waste my time asking for my money back after saying this.

I have sent several emails asking to cancel, in accordance with their instructions. I keep getting automatic replies, asking me for the same information I have already sent.
Do not touch this company with a barge pole - I wish I had never heard of them. You think you are buying something for $1 - then in tiny writing they trick you into a $49 per month subscription and make it impossible to cancel. They are crooks.

Hilary Roberts.

I have been charged for £38.06, I have no receipt, no invoice, nothing, I am sure I got something for £1 and now this, this money has come out of my dads credit card and I would appreciate a refund as I have not used whatever it is I have been charged for. I have no idea how to cancel this as I don’t have anything to log into. I find this very untrustworthy and quite frankly feel like I have been scammed, I have tried to e-mail but apparently e-mail address is not recognised, I am really angry and feel like money has been stolen from me and my dad!!!

Would appreciate a quick reply before I take this further

I have just spent the better part of an hour trying to follow the instructions and cancel my membership. I have logged in multiple times! This is the worst possible scam. Your website is claiming anyone can cancel at any time, however this is not possible. After I went through all of the cancel screens, I was finally shown an error message that states: "The Subscription is handled by the subscription schedule and updating and any cancellation is not allowed...". After searching the internet, I read that some have had to cancel their credit cards. This is complete non-sense and a SCAM to say the least!!!

I bought a standalone posing guide from them, and now I’m being charged and am stuck! I have now been charged 2 x $49 For a subscription that I did not subscribe to! They claim that I clicked a box when checking out for a $1 ten day free trial that turns into the subscription, but I am absolutely sure that I did not. I remember seeing the box and reading it carefully and thinking “NOPE, don’t want to get wrapped into that.” I’ve never even used their website, except to open the posing guide that I purchased through an email. Now when I try to login to their website to cancel my subscription, I can’t even get in, probably because I never even created an account. When I click the “forgot password” button with my email address, I never receive the promised email to reset my password.

I never received a receipt or invoice for my purchase or the subscription, or any kind of notice that my “trial” that I supposedly signed up for was starting or ending. I am so upset and disappointed. I love to support other businesses, especially in the photography realm, but I feel so totally scammed! I feel like $100 was just stolen from me. like I said, I’ve never even signed into their site.

I have talked to my bank and tried email and messaging Coles Classroom, but now I am just stuck waiting to resolve this and hopefully get a refund. How disappointing.

EDIT TO ADD: They responded to my email and I am told a refund is being processed. They were pretty fast and responsive, so as long as they return my refund I am at least happy the issue is resolved.

As others have before, I didn’t opt for the one dollar trial, I can’t access my account, I can’t get a new password, I have emailed with 0 response. It is not worth the headache and frustration. Their booklet I purchased isn’t even worth it as it is 67 pages of talking in circles. Do not waste your money.

I thought Cole's Classroom was a reputable business because they've been around so long. I've always heard great things about them in the past. But WOW their current marketing strategy to pull in new photographers is SUPER sneaky and sleazy. The end feeling you walk away with is that they totally just took advantage of you.

I was targeted in a facbeook ad. They made an offer for an enticingly cheap course. I made the purchase. At checkout, they offered a last minute deal - much like candy at the register of a grocery store. The offer was something like - Pay $1, and get access to MORE free stuff. I don't recall adding this option on, but apparently I was billed for it. I was also then billed 10 days later for a $49 monthly subscription to Cole's Classroom. I later found out through their website's knowledge base that the $1 offer at checkout was a "10 day trial membership" and that after that time, I'd be billed a monthly subscription to their community. This was hidden in the fine print under the $1 offer.

I followed their knowledge base article to unsubscribe so that I wouldn't be billed again in the future. The article instructed me to log into my account to cancel the subscription. When I tried to log in, I realized I couldn't - I had never created an account with them in the first place.

I don't understand how I can be billed a monthly subscription to a community I never signed up with. I couldn't even find a new link to create a new account without being billed again. How is this legal???

The fact that Cole's Classroom has a whole article explaining why I was billed the $49 means that they've gotten a lot of backlash from this in the past and they've published an article to reduce the number of email complaints they get about this exact same incident.

Instead of taking the time to write a help article of how I was tricked into a monthly subscription service I didn't sign up for, wouldn't it be a better use of time to stop the practice that causes the backlash to begin with?

It's such a shame. Cole's Classroom might actually have had really great content and been an excellent place to learn from. But because of the sleazy marketing strategy they currently practice, I'll never know. I'll never sign up for a Cole's Classroom course, pdf, or membership ever again. In addition to that, I'll continue to warn every photographer I know not to do business with this sleazy company.

At this point I have contacted their customer support team and am still waiting to hear back.

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An Update -

It also looks like this company cheats their reviews on this platform. After writing my own, I scrolled back and saw all of the other negative reviews complaining about the exact same situation I'm currently in. There's a sudden influx of positive 5 star reviews around February 19th/20th 2020. Prior to 2/19 - 2/20, there were another round of awful 1 star reviews complaining about the same issue. The sudden influx of 5 star positive reviews in mid February look like an attempt to burry all the negative reviews. I'm shocked.

I ordered a tee thur Facebook For my granddaughter now I’m being charged a $49.00 elite membership that I can’t cancel I don’t have a account to go into to cancel. I have wrote customer service and have not heard anything back! I’m it really happy right now