We received a voucher as a Christmas present. Ordering and delivery process was flawless. Lots of great products and producers, in particular Peter Boucher butchers, their meat products We ordered w... See more
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I have ordered more than once from CoLab as we love the Ginger and Prawn Dumplings, the service is great,fast turnaround time, highly recommend.
Company replied
We ordered three ready meals and some other produce. Bar Lourinha's chick peas with spinach wee good. The duck red curry was tender and flavoursome but there were just three half cherry tomatoes in th... See more
Co-Lab Pantry have a large (and delicious) variety of products! They are always adding new products to their site, which keeps it fun and exciting. Great customer service and prompt delivery. The... See more
Company details
Written by the company
A 24/7 online destination for ready-made meals, drinks, pantry staples & produce from restaurants, cafes & bars - in 1 order. Delivering to homes across Australia.
Contact info
3042, Keilor Park, Australia
- support@colab.com.au
- colabpantry.com.au
4.0
Great
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great range of hampers to choose from…
Great range of hampers to choose from and arrived quickly, the perfect gifts!
16 February 2021
Thank you for a faultless experience x
16 February 2021
I always found Co-Lab Pantry to be fast…
I always found Co-Lab Pantry to be fast and efficient and also very helpful when I accidently ordered to the wrong address! Food is great and packed well.
16 February 2021
Helpful with rearranging a delivery…
Helpful with rearranging a delivery last minute when an unexpected change of plan meant I wasn't going to be home when perishable goods were being delivered.
16 February 2021
A really great collaboration of a huge…
A really great collaboration of a huge range of Victorian suppliers. Everything is guaranteed quality and they are wonderful gifts or for your own kitchen! Great addition to lockdown life.
16 February 2021
Great service and communication
16 February 2021
Excellent L’Entrecote sauce
L’Entrecote at Home Secret Herb Butter Sauce is delicious!
Delivered efficiently with a cold pack. Great service. Thank you.
16 February 2021
Reply from CoLab
Hi Lacey,
Thank you for taking the time to provide your feedback. We're continuously working on expanding our range. We now have over 1000+ products in the space of 6 months. It's great to hear our customers are still wanting more which we're working towards. We'd love to learn more about your thoughts on delivery fees if you wouldn't mind us emailing you.
Great selection of delicious gourmet foods
Great selection of delicious gourmet foods, especially love the Tiramisu from Via Porta.
Convenient and easy to use website.
16 February 2021
Extraordinarily overpriced
Extraordinarily overpriced, all items we got were sample sizes & they came in separate deliveries. We paid $75 for 5 sample size items!
16 February 2021
Reply from CoLab
Hi Trish,
We're so sorry for your negative experience with us and that the products seemed small. Our products are all shipped together except for bakery items - which are shipped separately to avoid them being stored overnight.
I've sent through an email if you're open to discussing with us further. Our sincere apologies again.
Labelling of food not up to scratch.I…
Labelling of food not up to scratch.I must measure carbohydrate s I eat because I am on an insulin pump.When I order I need to know the nutritional info.
Would order if I know this information.This info is on nearlly all purchased products
16 February 2021
Reply from CoLab
Hi Duncan, Thank you for providing your feedback and taking the time to write a review. This is something we have indeed taken on board and will be looking into with all of our brands. We appreciate your review for the clarity of our audience.
Great products and even better service
Great products and even better service! Got my items way quicker then expected !
16 February 2021
Co-lab listened to my feedback and…
Co-lab listened to my feedback and compensated me which was much appreciated.
16 February 2021
I found the people at Co Lab extremely…
I found the people at Co Lab extremely helpful and quick to take action on the query I had. The only reason I didn't give them 5 stars was because of the person of company that made the delivery.
16 February 2021
Excellent produce
Excellent produce. I would buy again and again if I could afford it.( Damn Covid) We gifted an incredible hamper for a milestone birthday for a chef. She loved every bit of it.
16 February 2021
Very impressed
Was fun to try all the different items and bring some of the restaurants flavours to the kitchen :)
Co-lab is definitely a staple in our home now!
16 February 2021
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