Great experience reaching out to CT's support team. They got right back to me and resolved a stressful issue quickly. I have loved the application for years and was pleasantly surprised to find their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
CoinTracking is the leading crypto portfolio tracker and crypto tax calculator in the market. Since 2013, CoinTracking has attracted over 1.1 million customers worldwide, including 25k+ corporate clients, with a portfolio value of over $41.5 billion. With CoinTracking, you can import your crypto trades from over 100+ exchanges by CSV or API, get your gains automatically calculated, manage your portfolio, and generate tax reports. CoinTracking supports all the newest trends like NFTs, DeFi, and DAOs to support your crypto journey. On top of its hundreds of importing options, CoinTracking offers 25+ advanced reporting features, 14 compliant accounting methods, a Full Service with professional accountants, tax reports for 100+ countries, and much more!
Pasinger Str. 16, 82166, Gräfelfing (München), Germany
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ich kann den CoinTracking-Support gar nicht genug empfehlen – besonders Christiane! Sie hat mir geholfen, meine Krypto-Transaktionen zu entwirren und alles korrekt in CoinTracking einzutragen. Ihre Arbeit war super präzise, gut organisiert und verständlich erklärt – selbst für jemanden wie mich, der vorher völlig den Überblick verloren hatte.
Besonders beeindruckt hat mich ihre Geduld und ihr Fachwissen. Sie hat die Dinge nicht einfach für mich erledigt, sondern dafür gesorgt, dass ich den gesamten Prozess verstehe. Dank ihr habe ich durch den Tunnel ins Licht gefunden.
Wenn du kompetente, zuverlässige und freundliche Unterstützung im Kryptobereich suchst, ist Christiane die richtige Ansprechpartnerin. Absolut erstklassig!
****************************************
I can’t recommend CoinTracking support enough – especially Christiane! She helped me untangle my crypto transactions and get everything properly set up in CoinTracking. Her work was super precise, well-organized, and explained in a way that actually made sense – even for someone like me who had completely lost track.
What really stood out was her patience and expertise. She didn’t just fix things for me, she made sure I understood the whole process. Thanks to her, I finally found my way through the tunnel into the light.
If you’re looking for competent, reliable, and friendly crypto support, Christiane is the one to go to. Absolutely top-notch!
Facing a problem is never fun, but it can happen. In such a case I appreciated that the Support of Cointracking did not play hide-and-seek and simply explained the (possible) cause, what they were doing to resolve it, the actual status and how long it might take. I like this method/approach.
I have never experienced a support-interaction like this. Dr. Christiane Williams was kind, patient and extremly skilled considering her answers and crypto-taxes based knowledge.
I'm simply blown away. Great experience! Thank you for work!
Best regards.
Hello Cointracking, especially Dr. Christiane Williams. Great support to get my tax report done! Really Thanks Christiane for your patience to answer all my emails! Fully support Cointracking.
Dr. Williams went above and beyond as she always has, in helping me with the different tax record-keeping nuances.
Very satisfied about everything. Glad I get to use Cointracking for various reasons.
A little complicated in the beginning, but once you get the hang of it, a really useful tool.
I use it mostly for keeping my transaction history and generating a tax report for my crypto. So far, nothing bad to say (except the ancient look :)), and the support has been outstanding.
My contact at cointracking is Christiane for a few years now and I couldn'd be more content about her professional competence and friendliness. She was able to solve every single problem throughout these years. Five stars!
For what it does, CoinTracking is quite affordable. I used to use another service, but CT is way more cost-effective. it's a little old-school, but it works.
For what it does, Cointracking is quite affordable. I used to use another service, but CT is way more cost-effective. It's a little old-school, but it works.
The data import features is amazing. I could pull in all my transactions from Binance and kraken without any issues.
I used Blockpit before, but it got too expensive. Switched to CoinTracking, and it's cheaper, through a bit more complex to set up, it's not perfect, but for the price, it's hard to beat.
CoinTracking gets the job done, especially for tax reporting. However, the interface feels a bit outdated, and it takes a while to get used to. Once you do, it super powerful, but they really should modernize the design,
It took me a hot minute to make it work, but the support team is superb and pretty much led me through the entire process. Got my tax report done quickly and now I think I'll give the portfolio tracking option a go.
Best deal on the market. Easy to register. There is an option to sign up anonymously without email. It was easy to import the data from all of my exchanges and wallets. In most cases I used API integration. For some I've used CSV import. Some transactions required my manual work, but hopefully it was comfortable to edit them with the bulk editor. Also, it was helpful to have backups. System works fine with almost 15k transactions.
There are a lot of useful reports, for example "Realized and Unrealized Gains" and Tax-privileged Coins (Short & Long). There is also NFT Center.
Customer support is responsive and very helpful.
I created my tax report quickly and without any problem. Cool that there is integration with Turbotax.
Cointracking's integration with various exchanges makes tracking my trades seamless. Importing data is quick and painless, and it keeps my portfolio up to date automatically. Highly recommend for active trades.
The accuracy of Cointracking's reports is impressive. It handled my complex transaction history with ease, and the tax reports were spot on. It has become an essential part of my crypto toolkit.
Cointracking's support team is fantastic. They helped me through the initial setup and import issues. Now, I can't imagine managing my crypto portfolio and taxes without it. Worth every penny!
Was skeptical about Cointracking at first due to its interface, but it turned out to be very user-friendly. The import process is straightforward. and the tax reports are incredibly detailed. Very satisfied with my choice.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.