Cointal Reviews 

54
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I joined trying to purchase XRP and things didn’t go as planned, so after chatting almost everyday with customer service without solutions I’ve decided to close my account and now they don’t want to... See more

Company replied

Rated 1 out of 5 stars

Same as a lot of people; money paid is taken out immediately, but releasing crypto currency from your account to your cold wallet DOES NOT HAPPEN. Instead gets stuck for months. I have lost around... See more

Rated 1 out of 5 stars

lol three good reviews on the same day all of a sudden on Oct 13th, that doesn't look fishy at all :P Worst experience with Cointal, none of my withdrawals were ever completed, they are just proces... See more

Rated 1 out of 5 stars

I would write me. My lawyer told me where you are located and my travels will bring me into your office, have some Great coffee and laugh now. Laugh a lot.

Company details

  1. Money & Insurance

Information provided by various external sources

The Coin Portal (Cointal) is a Peer to Peer cryptocurrency marketplace. It’s also the first Peer to Peer Ripple and Ethereum marketplace. Our objective is to simplify the purchase of cryptocurrencies by connecting sellers with buyers, and offering endl...


Contact info

  • Loveridge Road 63, NW6 2DR, London, United Kingdom

  • cointal.com

You should know

1.3

Bad

TrustScore 1.5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(54)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was having an issue with the …

I was having an issue with the withdrawal limits, just finally got my 90k out, and then I discover these guys on a news article.. I doubted you at first but you've proven yourselves to me at least. I recommended you to friends too. I hope we will get to see more from your team. Stay cool!

7 January 2018
Unprompted review
Cointal logo

Reply from Cointal

Mae Lainine, we're happy to have cleared that and that you enjoy the freedom we give you. We hope to see you around! Thank you for your feedback.

Rated 5 out of 5 stars

I think the company has a great future

I think the company has a great future, the team is great! they are always there to help or solve any issues if necessary. I honestly thought it wasn't that great at first but turns out they're totally legit and always answer on time.

7 January 2018
Unprompted review
Cointal logo

Reply from Cointal

Hello Ahmed, thank you for the review! We truly enjoy gaining our users' trust, we're glad that we are doing great to you.

Rated 5 out of 5 stars

Fantastic job Cointal!

Fantastic job Cointal, it's so easy to use. Wasnt sure about it but I established almost half my business over Cointal and no regrets so far. You can pull it off on the long run, cheers :)

7 January 2018
Unprompted review
Cointal logo

Reply from Cointal

Hello Fadoua, thank you for being part of Cointal, we're always happy to have trustworthy traders such as you. Thank you for your review, and see you on Cointal!

Rated 5 out of 5 stars

So far so good I bought some ripple via …

So far so good I bought some ripple via PayPal. And I've had bitcoin placed into my wallet and back out without issues from Jaxx. As long as the wallet is safe and the customer service stays as it is I think cointal may do well.

18 December 2017
Unprompted review
Cointal logo

Reply from Cointal

Mark, thank you very much for your feedback, and for choosing Cointal.

Rated 5 out of 5 stars

Friendly and helpful staff who went out of their way to help A+

I purchased Ripple XRP from one of their users. The transaction went smoothly and the Ripple was deposited into my Cointal wallet. There was an issue sending to my external wallet but Cointal staff was very helpful in resolving and after a few days my XRP was returned to my Cointal wallet.
I have even been given a few extra XRP and a Nano wallet S hardware wallet for my inconvenience.

Very helpful and A+

15 December 2017
Unprompted review
Cointal logo

Reply from Cointal

Hello Filed Du Boulay, we are happy to be of help, always! We will keep on resolving issues, and we hope that you feel secure with our ways.
Thank you for your review!

Show reviews in all languages. (54 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look