CoG Financial Reviews 

35
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week... See more

Rated 5 out of 5 stars

Such a wonderful team of people to work on your behalf, especially Sabi and Chloe who worked tirelessly to get my mortgage over the line after a few hiccups. Always keeping me up to speed of how thing... See more

Rated 5 out of 5 stars

Chloe and the team were so helpful from start to finish ! Made the process so easy and took stress out and supported us along the way . It’s helped massively to consolidate and control the finances be... See more

Rated 5 out of 5 stars

Quick and efficient, kept us in the loop, no question was too much to ask. Highly recommend to anyone

Company details

  1. Mortgage Broker

Written by the company

Providing expert mortgage and protection advice to secure your future. Whether you need a mortgage or life insurance, with over 20 years experience, we know how to get things done.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(35)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended CoG Financial by a…

Recommended CoG Financial by a colleague and I have been very happy with their service. Carly and Megan kept me informed of the process from start to finish and throughout both were extremely professional.
I would definitely recommend and will use them again.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Cog Financial Services helpful remortgage

I recently used CogFinancial Services for my latest re-mortgage. The team were incredibly helpful and responsive throughout and always kept me up to date with what was happening and what was the next step.

Communication was clear, helpful and practical (both via email and phone calls when required). Mortgage and re-mortgage applications are often quite stressful so it's great to have support to make sure you have all the required paperwork and you know what is required at each stage. Thanks to Hannah and the team I will be recommending you to friends and family.

Thanks

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Wow
5star
Super professional and kept us informed throughout the whole mortgage process
I cant thank them enough
Absolutely the nicest people
Hannah and carly thanks so much

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Could not fault their service!

We had a great experience with Megan and the team recently. Being a first time buyer, I had countless questions but Megan was happy to answer all of them and guide me through the process, offering advice wherever needed. From beginning to the end, I could not fault their service.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Remortage

Great customer service and support whilst switching my mortgage deal. The process was seamless and professional, and any email queries were responded to within the same day. They were the only providers able to find me a decent deal with a high street bank and I had not even started my permanent job. Would definately recommend them to anyone, they go over and above.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Liam Bickerstaff, Megan and Hannah

Liam Bickerstaff, Megan and Hannah provided amazing service with my mortgage. They are all friendly yet professional. Liam gave great financial advice, and helped to put my mind at rest with the financial decisions I was making when a different financial advisor made me feel silly for the questions I was asking.
They each answered my questions in a timely manner, and were quick to do all the things that needed to be done in order to get everything sorted in a timely manner also.
They were great at chasing up the solicitors and very thorough with keeping on top of it all.
I would use them again and I highly recommend them!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

A big thank you to Ryan and Hannah

A big thank you to Ryan and Hannah. They secured us a great remortgage deal and made the process very smooth and quick. We had previously been dealing with a different mortgage broker service and they had insisted that we only had limited options and higher interest rates. Ryan was able to get us a much better interest rate and a shorter fixed term which was perfect for us. Thanks again Ryan and Hannah.

16 July 2024
Unprompted review
Rated 2 out of 5 stars

Pretty poor service

Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week which was then followed up with an email saying they “hadn’t heard back” from me. Wouldn’t recommend their services - which is unfortunate to say, as my initial call was very pleasant.

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage completed

I made an enquiry for a re mortgage through COG Financial and spoke with Ryan. He was so helpful. I wanted to release some equity from my property and find a good fixed rate. Within hours Ryan had come back to me. He guided me through the process step by step and once I had agreed an offer I put my feet up and let him get on with it. Less than 8 weeks, money is in my account and a fantastic fixed rate on my mortgage. Big thank you to Hannah who kept me informed on the legal side.

18 September 2023
Unprompted review
Rated 1 out of 5 stars

We have a text saying we had called…

We have a text saying we had called them regarding a mortgage application. We have never heard of this company nor have we tried to get another mortgage! What is concerning is that if you call during the day it goes to voicemail. This is very concerning.

8 September 2023
Unprompted review
CoG Financial logo

Reply from CoG Financial

Hi Rob, we would have contacted you today regarding a mortgage enquiry made online. If the enquiry was not meant for you I can only apologize for the misunderstanding. The mobile number we have text you from does not allow calls into the business, so this is why you are calling through to a voicemail. Please give me a call on the main number 01489 357552 and I will be happy to find your details on our system and update them.

Rated 5 out of 5 stars

Thank you Hannah Bilton

Thank you Hannah Bilton. Updated throughout. Every question was answered, Hannah made sure we were aware of every step of our process and went above and beyond! Recommended to family & friends. We will be returning for our remortgage. Thank you!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Highly Recommend! Great customer service, guided every step of the way and nothing was too much trouble!
Made what seemed like an impossible and stressful situation, easy and pain free! Thank you Carly @ CoGs Financial.

30 August 2023
Unprompted review

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