Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Such a wonderful team of people to work on your behalf, especially Sabi and Chloe who worked tirelessly to get my mortgage over the line after a few hiccups. Always keeping me up to speed of how thing... See more
Chloe and the team were so helpful from start to finish ! Made the process so easy and took stress out and supported us along the way . It’s helped massively to consolidate and control the finances be... See more
Quick and efficient, kept us in the loop, no question was too much to ask. Highly recommend to anyone
Company details
Written by the company
Providing expert mortgage and protection advice to secure your future. Whether you need a mortgage or life insurance, with over 20 years experience, we know how to get things done.
Contact info
United Kingdom
- 01489 357550
- hello@cogfinancial.co.uk
- cogfinancial.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended CoG Financial by a…
Recommended CoG Financial by a colleague and I have been very happy with their service. Carly and Megan kept me informed of the process from start to finish and throughout both were extremely professional.
I would definitely recommend and will use them again.
From start to finish these guys are…amazing people
From start to finish these guys are amazing they explain everything clearly, got us the best deal they could, have the patience of saints and very professional. I wouldn't use anyone else now, thanks so much for all your expertise Megan xxx
Cog Financial Services helpful remortgage
I recently used CogFinancial Services for my latest re-mortgage. The team were incredibly helpful and responsive throughout and always kept me up to date with what was happening and what was the next step.
Communication was clear, helpful and practical (both via email and phone calls when required). Mortgage and re-mortgage applications are often quite stressful so it's great to have support to make sure you have all the required paperwork and you know what is required at each stage. Thanks to Hannah and the team I will be recommending you to friends and family.
Thanks
Amazing company
Wow
5star
Super professional and kept us informed throughout the whole mortgage process
I cant thank them enough
Absolutely the nicest people
Hannah and carly thanks so much
Could not fault their service!
We had a great experience with Megan and the team recently. Being a first time buyer, I had countless questions but Megan was happy to answer all of them and guide me through the process, offering advice wherever needed. From beginning to the end, I could not fault their service.
Remortage
Great customer service and support whilst switching my mortgage deal. The process was seamless and professional, and any email queries were responded to within the same day. They were the only providers able to find me a decent deal with a high street bank and I had not even started my permanent job. Would definately recommend them to anyone, they go over and above.
Liam Bickerstaff, Megan and Hannah
Liam Bickerstaff, Megan and Hannah provided amazing service with my mortgage. They are all friendly yet professional. Liam gave great financial advice, and helped to put my mind at rest with the financial decisions I was making when a different financial advisor made me feel silly for the questions I was asking.
They each answered my questions in a timely manner, and were quick to do all the things that needed to be done in order to get everything sorted in a timely manner also.
They were great at chasing up the solicitors and very thorough with keeping on top of it all.
I would use them again and I highly recommend them!
A big thank you to Ryan and Hannah
A big thank you to Ryan and Hannah. They secured us a great remortgage deal and made the process very smooth and quick. We had previously been dealing with a different mortgage broker service and they had insisted that we only had limited options and higher interest rates. Ryan was able to get us a much better interest rate and a shorter fixed term which was perfect for us. Thanks again Ryan and Hannah.
From initial contact to completion it’s…
From initial contact to completion it’s been a pleasure dealing with Hannah @ Cog. Kept fully informed of the process and professionally answering questions. I would while-heartedly recommend Cog to anyone.
Very smooth process during re mortgage…
Very smooth process during re mortgage application, good communication form the team at CoG and they always made me feel comfortable & pleased with the whole process.
Pretty poor service
Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week which was then followed up with an email saying they “hadn’t heard back” from me. Wouldn’t recommend their services - which is unfortunate to say, as my initial call was very pleasant.
Remortgage completed
I made an enquiry for a re mortgage through COG Financial and spoke with Ryan. He was so helpful. I wanted to release some equity from my property and find a good fixed rate. Within hours Ryan had come back to me. He guided me through the process step by step and once I had agreed an offer I put my feet up and let him get on with it. Less than 8 weeks, money is in my account and a fantastic fixed rate on my mortgage. Big thank you to Hannah who kept me informed on the legal side.
We have a text saying we had called…
We have a text saying we had called them regarding a mortgage application. We have never heard of this company nor have we tried to get another mortgage! What is concerning is that if you call during the day it goes to voicemail. This is very concerning.

Reply from CoG Financial
Thank you Hannah Bilton
Thank you Hannah Bilton. Updated throughout. Every question was answered, Hannah made sure we were aware of every step of our process and went above and beyond! Recommended to family & friends. We will be returning for our remortgage. Thank you!
Highly Recommend
Highly Recommend! Great customer service, guided every step of the way and nothing was too much trouble!
Made what seemed like an impossible and stressful situation, easy and pain free! Thank you Carly @ CoGs Financial.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







