CoG Financial Reviews 

35
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week... See more

Rated 5 out of 5 stars

Such a wonderful team of people to work on your behalf, especially Sabi and Chloe who worked tirelessly to get my mortgage over the line after a few hiccups. Always keeping me up to speed of how thing... See more

Rated 5 out of 5 stars

Chloe and the team were so helpful from start to finish ! Made the process so easy and took stress out and supported us along the way . It’s helped massively to consolidate and control the finances be... See more

Rated 5 out of 5 stars

Quick and efficient, kept us in the loop, no question was too much to ask. Highly recommend to anyone

Company details

  1. Mortgage Broker

Written by the company

Providing expert mortgage and protection advice to secure your future. Whether you need a mortgage or life insurance, with over 20 years experience, we know how to get things done.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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No recent history of asking for reviews

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4.5

All reviews

(35)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t recommend enough !

Chloe and the team were so helpful from start to finish ! Made the process so easy and took stress out and supported us along the way . It’s helped massively to consolidate and control the finances better . Highly recommend

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Communication was excellent

Communication was excellent , quick response to any queries,
Megan was amazing…. Friendly, efficient and kept us updated throughout the process. Highly recommend Megan and her team

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful team

Such a wonderful team of people to work on your behalf, especially Sabi and Chloe who worked tirelessly to get my mortgage over the line after a few hiccups. Always keeping me up to speed of how things are progressing. 10/10 thank you again John and sharon

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend CoG Financial

I came across Cog when I was looking at remortgaging. Thomas was so helpful and made everything seem so easy, and we even planned out future help. I would also like to thank Megan as well. She was so friendly and made everything run smoothly and would email back promptly, which I appreciated. Dani was lovely as well with helping us find the right life insurance. I honestly can’t thank them all enough, and really appreciate all their help. I would highly recommend Cog Financial.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

I initially had a positive phone call…

I initially had a positive phone call regarding the renewal of my mortgage, during which I was asked to provide a range of personal and financial information. I submitted everything that was requested, as you would normally expect during this process.

Unfortunately, after sending all of my documents and information, I heard nothing further. I followed up by both text message and email but received no response, which I found very disappointing.

What concerns me most is that the company now holds a significant amount of my personal information, yet I have had no communication about my application or what will happen with the data I provided. A simple update or acknowledgement would have gone a long way.

Based on my experience, I cannot recommend their services. Better communication and follow-up are essential, especially when clients are asked to share sensitive personal information.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend the team highly…

I cannot recommend the team highly enough! Ryan, Megan, and Dani were absolutely outstanding in helping me secure a second charge mortgage to clear my existing debt, something I had been struggling to achieve elsewhere. Where others couldn’t help, they stepped in with confidence, expertise, and genuine care.

From start to finish, nothing was ever too much trouble. They were always on hand to answer questions, provide reassurance, and guide me through every step of the process. Their communication was excellent, and I always felt supported and fully informed.

Thanks to their dedication and professionalism, what initially felt overwhelming became straightforward and manageable. I’m incredibly grateful for all their hard work and wouldn’t hesitate to recommend them to anyone needing financial support or advice.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Remortgage involving housing association

We had a challenging remortgage which involved a housing association. After being let down by other brokers, we came across Ryan Coles who was extremely professional, honest and reassured us from start to finish. Our caseworker was Carley who was also great and responded promptly to any questions/issues that came up. We highly recommend CoG Financial to anyone but in particular to people stuck in a difficult remortgage. Speak to the team and find out if they can help you with your situation.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

As a single parent I'd given up hope of…

As a single parent I'd given up hope of being able to buy my ex husband out of the family home. After initially speaking with Ryan, I knew within an hour that I would be able to have lend enough to do just that! After that Chloe took over my case and was great in keeping me up to date with what was needed. I have also had a life insurance quote with Shenda, this was cheaper than I currently pay. I will be looking to take that out soon. I would definitely recommend COG Financial.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I truly rate this company

I truly rate this company, as they demonstrate excellent professionalism and outstanding customer service. Both Hannah and Sabi were incredibly supportive and ensured all my enquires were handled promptly and expertly. Thank you so much, very much appreciated.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Hannah was so friendly and helpful…

Hannah was so friendly and helpful throughout the whole process of helping us with our remortgage. She replied to any queries by email right away and helped make the whole process go as smoothly as possible. Would not hesitate in recommending her service to friends and family.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Both myself and my wife have been absolutely delighted with the service provided by the whole team at CoG. We would like to make a special mention firstly to Carly with the initial advice given and secondly to Megan who made the whole process extremely easy and delivered a very speedy turnaround. Truly a 5 star service from start to finish. We would not hesitate to recommend CoG to anyone!!!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

I came across CoG when looking to sort…

I came across CoG when looking to sort out my mortgage, Megan could not of been anymore helpful, reassuring every step of the way and kept us updated!

Mortgages can be complex and the team at CoG made everything easy from the initial call, to providing information to sorting out our life insurances. I can’t thank Ryan, Megan and Shenda enough for their professionalism and help!

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service they said we got the loan we paid £195 then the lender wanted more information we had sent them everything we had still no sign of getting our money back

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Came across CoG Financial in a google…

Came across CoG Financial in a google search, was having real problems sourcing a mortgage due to debt and credit rating.
The guys at CoG steered me through difficult time.
Sourced a mortgage at a competitive rate.
Excellent communication throughout the whole process, which took some time.
Wouldn't hesitate to recommend this company

10 March 2025
Unprompted review

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