Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week... See more
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Such a wonderful team of people to work on your behalf, especially Sabi and Chloe who worked tirelessly to get my mortgage over the line after a few hiccups. Always keeping me up to speed of how thing... See more
Chloe and the team were so helpful from start to finish ! Made the process so easy and took stress out and supported us along the way . It’s helped massively to consolidate and control the finances be... See more
Quick and efficient, kept us in the loop, no question was too much to ask. Highly recommend to anyone
Company details
Written by the company
Providing expert mortgage and protection advice to secure your future. Whether you need a mortgage or life insurance, with over 20 years experience, we know how to get things done.
Contact info
United Kingdom
- 01489 357550
- hello@cogfinancial.co.uk
- cogfinancial.co.uk
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Quick and efficient
Quick and efficient, kept us in the loop, no question was too much to ask. Highly recommend to anyone
Megan was a great help
Megan was a great help. Manage to get over the line in time.
great work Megan
A real professional relationship was…
A real professional relationship was built and very helpful with my re financing.
Would recommend to family and friends.
A big thank to Megan for been so patient with me.
Can’t recommend enough !
Chloe and the team were so helpful from start to finish ! Made the process so easy and took stress out and supported us along the way . It’s helped massively to consolidate and control the finances better . Highly recommend
Communication was excellent
Communication was excellent , quick response to any queries,
Megan was amazing…. Friendly, efficient and kept us updated throughout the process. Highly recommend Megan and her team
Wonderful team
Such a wonderful team of people to work on your behalf, especially Sabi and Chloe who worked tirelessly to get my mortgage over the line after a few hiccups. Always keeping me up to speed of how things are progressing. 10/10 thank you again John and sharon
Would highly recommend CoG Financial
I came across Cog when I was looking at remortgaging. Thomas was so helpful and made everything seem so easy, and we even planned out future help. I would also like to thank Megan as well. She was so friendly and made everything run smoothly and would email back promptly, which I appreciated. Dani was lovely as well with helping us find the right life insurance. I honestly can’t thank them all enough, and really appreciate all their help. I would highly recommend Cog Financial.
I initially had a positive phone call…
I initially had a positive phone call regarding the renewal of my mortgage, during which I was asked to provide a range of personal and financial information. I submitted everything that was requested, as you would normally expect during this process.
Unfortunately, after sending all of my documents and information, I heard nothing further. I followed up by both text message and email but received no response, which I found very disappointing.
What concerns me most is that the company now holds a significant amount of my personal information, yet I have had no communication about my application or what will happen with the data I provided. A simple update or acknowledgement would have gone a long way.
Based on my experience, I cannot recommend their services. Better communication and follow-up are essential, especially when clients are asked to share sensitive personal information.
I cannot recommend the team highly…
I cannot recommend the team highly enough! Ryan, Megan, and Dani were absolutely outstanding in helping me secure a second charge mortgage to clear my existing debt, something I had been struggling to achieve elsewhere. Where others couldn’t help, they stepped in with confidence, expertise, and genuine care.
From start to finish, nothing was ever too much trouble. They were always on hand to answer questions, provide reassurance, and guide me through every step of the process. Their communication was excellent, and I always felt supported and fully informed.
Thanks to their dedication and professionalism, what initially felt overwhelming became straightforward and manageable. I’m incredibly grateful for all their hard work and wouldn’t hesitate to recommend them to anyone needing financial support or advice.
Remortgage involving housing association
We had a challenging remortgage which involved a housing association. After being let down by other brokers, we came across Ryan Coles who was extremely professional, honest and reassured us from start to finish. Our caseworker was Carley who was also great and responded promptly to any questions/issues that came up. We highly recommend CoG Financial to anyone but in particular to people stuck in a difficult remortgage. Speak to the team and find out if they can help you with your situation.
As a single parent I'd given up hope of…
As a single parent I'd given up hope of being able to buy my ex husband out of the family home. After initially speaking with Ryan, I knew within an hour that I would be able to have lend enough to do just that! After that Chloe took over my case and was great in keeping me up to date with what was needed. I have also had a life insurance quote with Shenda, this was cheaper than I currently pay. I will be looking to take that out soon. I would definitely recommend COG Financial.
I truly rate this company
I truly rate this company, as they demonstrate excellent professionalism and outstanding customer service. Both Hannah and Sabi were incredibly supportive and ensured all my enquires were handled promptly and expertly. Thank you so much, very much appreciated.
Hannah was so friendly and helpful…
Hannah was so friendly and helpful throughout the whole process of helping us with our remortgage. She replied to any queries by email right away and helped make the whole process go as smoothly as possible. Would not hesitate in recommending her service to friends and family.
Hannah made the process easy
Hannah made the process easy. She kept me up to date with the lender and checked in. No issues and happy with the service. Thanks
Exceptional
Both myself and my wife have been absolutely delighted with the service provided by the whole team at CoG. We would like to make a special mention firstly to Carly with the initial advice given and secondly to Megan who made the whole process extremely easy and delivered a very speedy turnaround. Truly a 5 star service from start to finish. We would not hesitate to recommend CoG to anyone!!!
Hannah Billton and others were very…
Hannah Billton and others were very helpful and made the process straightforward 😀
I came across CoG when looking to sort…
I came across CoG when looking to sort out my mortgage, Megan could not of been anymore helpful, reassuring every step of the way and kept us updated!
Mortgages can be complex and the team at CoG made everything easy from the initial call, to providing information to sorting out our life insurances. I can’t thank Ryan, Megan and Shenda enough for their professionalism and help!
Poor service
Poor service they said we got the loan we paid £195 then the lender wanted more information we had sent them everything we had still no sign of getting our money back
I had a really good service they kept…
I had a really good service they kept me updated all the way through and made the whole thing very easy for me I’m not very good online as a pensioner very simple thank you
Came across CoG Financial in a google…
Came across CoG Financial in a google search, was having real problems sourcing a mortgage due to debt and credit rating.
The guys at CoG steered me through difficult time.
Sourced a mortgage at a competitive rate.
Excellent communication throughout the whole process, which took some time.
Wouldn't hesitate to recommend this company
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