i was looking for organic coffee beans and i found good selection and reasonable price from this company. I've ordered the professional line Kimbo organic beans and i love it. Great start of the day w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Coffee Masters is an independent, wholesale coffee company based in the heart of Worcestershire. We supply restaurants, bistros, coffee shops, cafes, hotels, bars and offices throughout the UK with our top-quality commercial coffee machines, coffee beans and coffee ingredients at competitive wholesale prices. Our selection of coffee machines includes industry-leading brands such as La Spaziale, Conti, Marco and Westomatic. Whether you need a traditional espresso machine or a fully automatic bean-to-cup machine, we can help you choose the coffee maker for your needs, and supply it at the right price.
Unit D8 Salwarpe Business Park, Salwarpe Road, WR9 9BN, Droitwich, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and excellent quality products. Delivering is perfect too. Thanks for all the tips.
Consistently good quality. Wide choice. Fast delivery. Ordering online direct from Coffee Masters is the best way to purchase.
Love the premium english breakfast tea leaves and will continue to buy. Delivery was quick and good that standard delivery is free.
Let's hope prices don't climb any more...

Reply from Coffee Masters UK

Reply from Coffee Masters UK
They are reasonable and honest in what they do and what they say. It is good to deal with a company that does this.

Reply from Coffee Masters UK
Easy order process. Delivers on day they say and the coffee is fabulous. Only issue is DPD driver who can’t follow instructions and leaves the boxes outside the porch which could mean the coffee is ruined.

Reply from Coffee Masters UK

Reply from Coffee Masters UK
I switched from my supplier to Coffee Masters for everything except coffee. I have stayed with our original coffee roast brand-it defines us.
Was told on a tasting that barista training could be done. Only to be told later that Coffee Masters would not provide training unless I switched to Coffee Masters.
That was not well received by me at all.
Simple to order. Reasonably priced. Good and quick delivery.
Most of all coffee tastes great!!

Reply from Coffee Masters UK
As a soon-to-open Coffee Lounge, finding the right supplier to support our setup has been crucial — and we couldn't be more impressed with the professionalism and service we've received.
Coffeemasters have done an outstanding job kitting out our Marco Milkpal machines and grinders. The equipment has been installed perfectly and is running spotlessly in preparation for launch, huge credit to the Engineer Dan.
We’ve already had the chance to test the specific roast recommended by the team, and the feedback from our tastings has been phenomenal — rich, smooth, and exactly the quality we were aiming for.
A huge thank you to Phil, our Sales Executive, whose customer service has truly been second to none. From advice and product knowledge to responsiveness and support, he’s gone above and beyond.
Highly recommend this supplier to any coffee business looking for expert guidance, quality equipment, and exceptional service — we're confident we’ve made the right choice as we gear up for opening day.

Reply from Coffee Masters UK
We knew next to nothing about running a café the morning we opened our community pop-up! Phil, our incredible CoffeeMasters consultant, leapt into action: selecting the right grind consistency, calibrating our coffee machine, teaching us to weigh and time the pour, to steam the milk just right and make it silky & smooth.
CoffeeMasters delivered delicious beans, along with a tonne of technical expertise and a huge dose of kindness. He gave us the confidence and skills to serve the best coffee for miles. We served hundreds of happy customers and raised funds for our community.
Without Phil it would not have been as phenomenally successful. Thank you, CoffeeMasters, for giving us the beans, tools and support to pull off something magical.

Reply from Coffee Masters UK
Very easy to set-up. I'm using their service for 2 years now and never failede. Customer service easy to reach and any issues quickly resolved.

Reply from Coffee Masters UK
Great service which goes way beyond a normal service these guys are unreal..Real pros at what they do & so courteous with products to match…they even do call outs…WOW..
Keep it up you got us for the long haul

Reply from Coffee Masters UK
I have always had fantastic beans from coffee masters and been very happy. The last batch I had didn’t seem up to the usual standard so I contacted them and they quickly sent a new bag. Fantastic service!! Highly recommend coffee masters.

Reply from Coffee Masters UK
No fancy names or packaging, just freshly roasted Colombian beans to your door at a very reasonable price compared to other subscription services. Very happy with the product and service.

Reply from Coffee Masters UK
We’ve been buying the triple certified coffee for several years now. Great coffee at a reasonable price and in my view it’s better than popular brand shops on the high street. I love the fact that I can make changes to my order or delivery dates at any time online. Delivery tracked and always on time. Added to this we get discount via suscribe and save. Would definitely recommend!!

Reply from Coffee Masters UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.