Clutch Reviews 278

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, highlighting their excellent guidance and hands-on support. The service provided is frequently described as excellent, with many appreciating the platform's ability to improve sales pipelines and connect them with the right clients. Reviewers also find the website professional, well-structured, and easy to use, making it simple to find specialized agencies and manage their profiles. However, some people were dissatisfied with customer service, citing issues like unposted reviews, slow responses, or receiving form emails that didn't address their specific inquiries. There were also concerns about the quality of leads generated and the lack of transparency regarding review verification processes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Website

Consumers find the website to be a positive and valuable platform, with many praising its ability to generate... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the team as... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as smooth, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have very mixed feelings about this platform. On the one hand, it's a great platform, but on the other, there's a lot of seemingly unverified information there. Sometimes I look at company listings... See more

Company replied

Rated 5 out of 5 stars

Joining Clutch instantly improved our sales pipeline. As we’ve refined our profile, our lead ratio has kept climbing and the quality of opportunities has only gotten better. Their ratings and awards... See more

Company replied

Rated 5 out of 5 stars

Clutch is one of the best review platforms as it helped my SaaS business build a good online reputation and display my hard-earned reviews on my website. It also helped me validate my business work an... See more

Company replied

Rated 5 out of 5 stars

I’ve used Clutch both as part of an agency and as a client, and it’s been a great experience on both sides. When we set up our agency profile and started collecting reviews, we got matched with the ri... See more

Company replied


Company details

  1. Business to Business Service
  2. Business Development Service

Written by the company

Clutch powers how businesses discover, evaluate, and hire the right B2B service partners. Through verified reviews, structured comparisons, and intelligent matching, Clutch helps business leaders make confident decisions about the expertise they rely on, wherever their search starts. As B2B discovery evolves across marketplaces and AI-driven search, Clutch delivers the credibility signals and visibility that both buyers and providers need to navigate an increasingly complex decision environment. Today, over 400,000 service providers across more than 1,900 categories trust Clutch to connect them with buyers ready to hire.


Contact info

4.1

Great

TrustScore 4 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's a solid company with great support…

Special shoutout to our point of contact Jeanette! It's a solid company with great support and they take the time to help and support business owners like myself. I recommend getting on this platform.

24 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thanks so much for the kind words, Josh! We’ll be sure to pass along your shoutout to Jeanette. We’re glad to hear the support has been valuable and appreciate your recommendation.

Rated 5 out of 5 stars

Agency MUST

Clutch is a must for any agency looking to increase discoverability on Google and ChatGPT.

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Great to hear, Colby! Our goal is to make agencies more discoverable, whether on Google, ChatGPT, or anywhere buyers are searching.

Rated 5 out of 5 stars

Great Team to Work With

Working with the Clutch team has been a great experience. They are always responsive and proactive, consistently looking for opportunities to collaborate and add value. Communication is smooth and timely, and it really feels like they’re invested in building strong partnerships. Their professionalism and supportive approach make them a pleasure to work with.

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you, Sara! We truly value our partnership and are thrilled to hear that our collaboration has been such a positive experience.

Rated 5 out of 5 stars

World Class Marketing Experts!!

Clutch and their team are world-class experts in driving high-quality business leads!

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you, Martin! We’re proud to help businesses connect with the right leads and grow with confidence.

Rated 5 out of 5 stars

The reliable leaders in their niche

My company tried quite a few listing platforms, but we always come back to Clutch. They are always reliable, we get quality leads, and there have never been any major problems. They are pretty straightforward and not trying to scam you (like other platforms do; we had unfortunate experiences). I can only recommend Clutch for reliability. They are the leaders in their niche, and it shows.

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you for sharing this, Veronika ! We’re so glad Clutch has been a reliable partner and that you’ve had such positive experiences with us.

Rated 5 out of 5 stars

Showcasing Expertise Made Easy

We at Canesta have been working with Clutch.co for some time, and our experience has been excellent. Their platform is highly professional, well-structured, and a great resource for connecting with clients. We also value the collaborations we’ve had with their team on different articles and industry content. Clutch has been a reliable partner in showcasing our expertise and credibility. Highly recommended.

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Appreciate the kind words, Nick! Our goal is to make the process as smooth as possible and help businesses showcase what makes them stand out.

Rated 5 out of 5 stars

Very helpful through the whole process

Clutch is among the few companies that help its clients throughout the process, be it content creation or expressing the core services and solutions the company provides

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Great to hear, Faisal! It means a lot to know our team can make the process feel easier and more supportive.

Rated 5 out of 5 stars

Working with Clutch has been a dream!

I've been working with Clutch since August 2024 and it's been an absolute pleasure! They’ve been an incredible partner, especially when it comes to collaborating on video interviews and partner directories. Their team is professional, responsive, and truly invested in helping me showcase my expertise and connect with the right audience to grow my business.

The video interviews we’ve worked on together have been seamless and high-quality, providing a fantastic platform to share my story and insights. Their partner directories are also a game-changer, offering exceptional value plus excellent visibility, helping me build meaningful connections within my industry - cybersecurity.

Clutch’s dedication to fostering collaboration and delivering value is unmatched. I couldn’t ask for a better partner, and I'm excited to continue working with them to grow and succeed together. Highly recommend!

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you so much, Jane! We’ve loved collaborating with you too and are so glad the interviews and directories have been valuable. Excited to keep building together and showcasing your expertise in cybersecurity!

Rated 1 out of 5 stars

Absolute scum

Absolute scum.

We spent pretty big budget for around 4 - 5 month. All that we get - spam. Zero leads, absolutely nothing.

After raising our concerns we been threaten that if we will broke agreement to pay for 1 year - our profile will be deactivated.

25 March 2025
Unprompted review
Clutch logo

Reply from Clutch

Hi Dmytro. While Clutch does not create demand, we are the #1 B2B marketplace that captures it. Results take time and often include spam, which our largest advertisers encounter too. However, after 12 months, there is a significantly higher likelihood of achieving our shared goal of ROI from your ads, and the majority of our advertisers do, which is why the annual agreement term is in place.
In our experience, the best path to ROI involves a combination of time, maintaining a strong profile, and adjusting campaigns over time. If you're open to reconnecting, we would be glad to revisit your goals to explore next steps.

Rated 5 out of 5 stars

We’ve worked with Clutch for several…

We’ve worked with Clutch for several years and the experience has been excellent. The team is proactive, professional, and supportive. Their clear communication makes collaboration easy, and they’ve become a valuable partner in helping us achieve our goals.

25 September 2024
Unprompted review
Clutch logo

Reply from Clutch

Thank you, Nirmal! We are glad to hear our collaboration has been a positive experience. We look forward to continuing to support your goals together.

Rated 5 out of 5 stars

Clutch is an amazing platform for those…

Clutch is an amazing platform for those looking for providers and for providers looking for clients.

24 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thanks, Andreia! We’re glad Clutch has been a helpful platform for connecting providers and clients, and we look forward to continuing to support those connections.

Rated 5 out of 5 stars

Valuable Partner for Showcasing Our Work

We’ve been working with Clutch for some time now, and it has consistently proven to be a valuable platform for both Emote Digital and Bellman. Their team is proactive, professional, and genuinely invested in helping us share our story and expertise with a wider audience.

The content and collaboration opportunities they’ve provided are always thoughtful and well-aligned with our positioning, and their support makes it easy to connect with the right clients. Clutch has become an important channel for showcasing our credibility and track record, and we really appreciate how seamless they make the process.

Highly recommend Clutch for any business looking to amplify its visibility and build trust with prospective clients.

25 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you for the thoughtful feedback, BR! It’s great to hear we have been valuable in supporting your growth and helping showcase your expertise to the right audience.

Rated 5 out of 5 stars

I've been working with Clutch for 10…

I've been working with Clutch for 10 years and they are an indispensable part of our business and a key part of our growth (we made the Inc 5000 list of fastest growing companies last year). I highly recommend!!!

24 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you for sharing this, David! We’re honored to have been part of your journey over the past 10 years and to see your growth recognized on the Inc. 5000 list. Excited to keep building together!

Rated 5 out of 5 stars

reat tool for both sides

I’ve used Clutch both as part of an agency and as a client, and it’s been a great experience on both sides. When we set up our agency profile and started collecting reviews, we got matched with the right clients. On the client side, Clutch makes it super easy to find specialized agencies with real, verified reviews. It’s definitely helped me make more confident hiring decisions.

24 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you for sharing your perspective from both sides, Thomas! We’re so glad to hear Clutch has supported you in growing your agency and also made it easier to find trusted partners as a client.

Rated 5 out of 5 stars

Always a great experience working with Clutch

The team at Clutch have always been very attentive to any question I have. Beyond this, we've been fortunate to see a positive impact from our monthly investment

24 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thanks for sharing, Keenan! We appreciate your partnership and look forward to continuing to help your business grow.

Rated 5 out of 5 stars

Great collaborative experience

Working with Clutch was a fantastic experience. I was able to contribute to an article on VUI design, and the team was professional and a pleasure to work with. I look forward to collaborating with them again in the future.

24 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Our team loved collaborating with you, Arshpreet! We truly value your expertise and look forward to working together again soon!

Rated 5 out of 5 stars

Very Easy to communicate with

Response was fast and it was easy to communicate

20 September 2025
Unprompted review
Clutch logo

Reply from Clutch

Thanks for your feedback, Faraz! We’re glad to hear the process was smooth and communication was easy.

Rated 5 out of 5 stars

Clutch is great for agencies AND clients

I've gotten the Clutch experience as both an agency and a client, and have had only good experiences! First, as a former agency account executive, my leadership team told me it would be a big deal to get listed on Clutch. So I made sure our agency created a profile and I sourced a couple of reviews from clients — and we got a couple of clients through Clutch! Best part was they were good fits for our business. Then a few years later, when I went in-house, I found a niche marketing agency that best suited my needs. The existing reviews for them held up, and I was really happy with who I hired.

23 August 2025
Unprompted review
Clutch logo

Reply from Clutch

Thank you for sharing, Amanda! It’s so meaningful to hear how Clutch has supported you on both sides — as an agency and as a client. We love knowing it helped connect you with the right partners and opportunities.

Rated 5 out of 5 stars

Clutch is the gold standard

Clutch is the gold standard. Working with Clutch is working together the way it should be. The communication is open, in real time and "biz word" light. I don't know about you... sometime all the buzz works and "short speak" can make my head spin. They have a good team at Clutch.

23 September 2025
Unprompted review
Clutch logo

Reply from Clutch

So kind of you to say, Bill! We work hard to keep things simple and authentic, and hearing that reflected back means a lot.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look