Cloudshillsucculents Reviews 

512
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Online ordering was easy and plants were priced reasonably. Order placed Thursday, all my plants arrived Wednesday and was kept updated by email. Beautifully packaged and all very healthy. Wish me luc... See more

Rated 5 out of 5 stars

I was delighted with my purchases…..despite Royal Mail not delivering on the scheduled day, which resulted in a 2 day delay (weekend), the plants soon revived after a drink of water and a bit of a s... See more

Rated 5 out of 5 stars

Ordering was easy and the website informative and helpful in providing guidance on plant care, etc. The prices were very reasonable and competitive and my lovely little "String of Hearts" was deliver... See more

Rated 5 out of 5 stars

Really healthy looking plants and rooted cuttings. Very well packed so arrived in perfect condition and packaging could be recycled too.

Company details

  1. Plant Nursery

Written by the company

We are a small family run succulents shop; our greenhouse is located in the vicinity of Guildford, Surrey. We raise our plants ourselves and enjoy giving our succulents the love and care their beauty deserves.


Contact info

4.9

Excellent

TrustScore 5 out of 5

512 reviews

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4.9

All reviews

(512)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Heart succulents

The plants are really lovely, were delivered quickly and packaged well. I am very happy with them and would definitely buy again from this supplier.

22 February 2023
Rated 4 out of 5 stars

Great Plants

This was my first order from Cloudshill, the plants were very well packaged and arrived safely. The only reason I haven't given them 5 stars is because there were no labels with the plants. I've purchased succulents from other suppliers and they always come with a label.

2 February 2023
Rated 2 out of 5 stars

Plant has already rotted despite not watering since it arrived??

Ordered and the plant arrived OK, however its actually been rotting in the pot since I got it so have had to remove, cut and hopefully let it callus and re-root. Not sure why it did this as soil was bone dry and wasn't due for watering until at least march/April time at the earliest. Emailed the seller but no response. Wouldn't buy from again.

3 February 2023
Rated 5 out of 5 stars

Highly Recommend

Great company. Good communication. Plant arrived very well packed and in excellent condition. Also gave me care instructions when I emailed. Will definitely buy from this company again.

25 January 2023
Rated 5 out of 5 stars

Great customer service

Despite a packing mistake in the order this was quickly rectified and the original order posted out 1st class. Great customer service, lovely plants, well packed and quickly delivered

19 January 2023
Rated 5 out of 5 stars

Very pleased with Cloudshillsucculents!

Very pleased with Cloudshillsucculents and will be ordering from them again!

I ordered a string of hearts cutting at a great price. I only paid for 2nd class postage but it was dispatched on the same day and arrived by the end of the week.
I am not a plant expert but the cutting seemed good quality, and it's only been two weeks but I can see new leaves starting to grow which is great!

There is a lot of guidance on the website about how to pot the cutting and look after the plant which is very helpful.

11 January 2023

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