DO NOT PURCHASE ANYTHING FROM THIS COMPANY OR GIVE THEM YOUR CREDIT CARD INFO. They will charge you $35 monthly if you make a purchase with them for a “ Membership” I tried emailing and calling them... See more
Cloggs
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See what reviewers are saying
Actually they are the worse online shop I have bought from. They told me if I want to refund and take money back I have to gave it to them back and this will cost me the same price. 2- they put f... See more
I purchased product however after 1 month received a charge AUD $52.11 (THIS INCLUDES INTERNATIONAL CHARGE) Cloggs advise VIP member services, promos etc. I have emailed company requesting refund. I h... See more
Horrific! Biggest holiday disappointment. Do not order for site - one month in and no gift and no response or acknowledgement from customer service . Contacting my CC for refund ! 1/6/25- so I fi... See more
FRAUD AND UNAUTHORIZED CHARGES
FRAUD AND UNAUTHORIZED CHARGES! DO NOT BUY FROM THEM. ONCE THEY HAVE YOUR CARD INFORMATION THEY KEEP PROCESSING ORDERS AND CHARGING YOU. I have already written a review about my horrible experience as what I received in the mail is completely poor quality compared to how the item appears on their website, and the sizing is extremely off. I emailed them to initiate a return and it took almost a week to get any sort of response. Once I finally started getting responses they were very repetitive and almost robotic, from a Maddy J. They said they do not accept returns or provide refunds even though their website clearly states they have a 30 day return window with a proof of purchase. They are also called "Cloggs US" but ship from China. After going back and forth with Maddy J about my frustrations and how their website is deceiving and they are scamming people, I got an email back saying " Thank you for placing an order with us! We'll be sure to send you tracking details soon." I immediately checked my banking app and saw they in fact charged me AGAIN when I did not pace another order! This is a complete violation of my privacy and a misuse and abuse of my banking information. This website needs to be shut down and these people need to be stopped.
I ENCOURAGE EVERYONE TO REPORT THIS COMPANY TO THE FEDERAL TRADE COMMISSION SO THEY CAN GET SHUT DOWN.
Love the style and comfort of these…
Love the style and comfort of these clogs. They make long days on my feet so much easier.
Massive scam.
Massive scam.
They obviously are fake and made in China as both pairs I ordered are about 4 sizes smaller than what is stated.
They have also attempted charging me multiple times a month after my first purchase.
Stay away !!!!
Perfect for days when you’re on your…
Perfect for days when you’re on your feet a lot. They provide so much support and comfort!
Never arrived
Never arrived. Tried calling the number listed went straight to voicemail. Tried emailing support listed and got no reply. If you want this style of shoe i highly advise staying far far away from this clown ass company. Shoes are shipped out of the country. They do not state that. They only show “Chicago “.
Absolute Scam!
This is the scammiest company I have ever dealt with! BEWARE! I tried to cancel my order after not receiving my shoes a full month after ordering. Only after I tried to cancel did I get an “order shipped” email about a week later. They still did not show up for another month. I ended up having to file a dispute with my credit card cause I fully believed nothing was going to arrive. Their website states they have a 30 day return policy but going b&f in emails, they tried to tell me they don’t accept returns on sale items (was not a sale item). I informed them that I already have a credit from my credit card company because of the dispute and that this was their chance to get their product back if they wanted to supply me with a return shipping label. Then it comes out - I can get an “exemption” and may return the item TO CHINA but I must “shoulder the shipping costs” and deal with customs paperwork. So I guess I will be keeping their crappy shoes.
PLEASE DO NOT PURCHASE THESE CLOGGS
PLEASE DO NOT PURCHASE THESE CLOGGS. THIS SITE IS A SCAM!!! THE SHOES LOOK NOTHING LIKE ADVERTISED, THEY ARE HORRIBLE AND THEY REFUSE TO TAKE THEM BACK. I'M REALLY DISAPPOINTED.
THEY ARE FROM CHINA AND WILL TAKE 3-4 WEEKS FIR DELIVERY.
Worst experience ever
Worst experience ever! The amount of false advertising it crazy. The pictures on their site is nothing even close to the real thing
TOTAL SCAM!
This company is a scam
This company is a scam. We ordered a pair of shoes around January and they still have not come. They gave us false tracking information, and customer service is no help. Do NOT buy from this company, it is a complete waste of time and money p
Would not help process return because…
Would not help process return because item was on sale. Checked their website, and EVERY item is on sale.
False Advertising
I made the mistake ordering without looking at real reviews. Like others, shipment took more than 3 weeks. The quality of the shoes is not anything worth even the $30 sale price (save your money and pick up the same exact shoe from Walmart). The smell is terrible, poor quality and fit. They will not return the purchase even though the website claims 100% guarantee. Do not order from this site!
TOTALLLLL SCAMMMMMMM DO NOT BUY
Ordered a pair because I saw a review…
Ordered a pair because I saw a review in Instagram. Order Dec 14 thinking they would arrive for Christmas. Now January 11 and still not here. Delivery information Is on some website nobody has ever heard of. DO NOT ORDER from this company.
Atrocious company!
Atrocious company! Waited for clogs that were promised for Christmas. Nothing showed up. No communication. A complete scam!! Avoid this company at all costs!
Bait and Switch Company
It took 3 weeks for the shoes to arrive in a plastic bag. The material is not what the website states. They are basically plastic and cardboard and the footbed is not cushioned at all. They also run very small. When I asked for a refund, Maddy J. emailed me back that they could not take returns on sale items. The website states that there are free returns and refunds. The is a shady company and I wish that I never ordered from them. I have challenged the charge on my credit card. Tried to call the phone number on the credit card bill and it just gives you a busy signal. Do not trust them just because they are on FaceBook. The pictures on the website are not true depictions of what you will receive when you order.
Scam....
Scam..... don't buy! The product doesn't match the description provided on the website, No return and NO refund! SCAM!
Horrible Experience
This company is horrible. First, it all started with a delayed response on shipping once I placed the order. In fact, I had to email customer service after almost a week before I got notification my order had finally shipped. I ordered a pair of shoes for my son. He wears a 10.5 in EVERY shoe he owns. These shoes were a half size too small. When I requested a return, they stated they could not return sale items. Yes, it was in the fine print of their policy once I searched thru the website but perhaps, they should have noted their sizes ran small in U.S. sizes. The shoes were utterly useless. I will also note the shoes had a horrible chemical smell as well. There are plenty of good places to buy shoes and avoid this nightmare of customer service.
If I could them zero stars...I…
If I could them zero stars...I definitely would. I placed my initial order on 9/8/24 and was excited to receive a tracking number the verify next day which mind you has NEVER been picked up by USPS...it remains waiting in Illinois. I received a second foreign tracking number on the 19th of September which took until the 28th of September to arrive in the US...today is the 11th of October and I still DO NOT have the items I ordered nor do I have a valid tracking number or any clue when they might arrive...they have been traveling through the USPS system for two weeks...now I know the post office is not always the best but if this tracking number is in fact mine I shouldn't still be waiting for USPS to deliver it two weeks later. Maddy J is useless as she just responds occasionally with canned responses that include a tracking number that I already have that clearly is going nowhere...I have disputed with my card company and if you've ordered I suggest you do the same. It remains to be seem over a month later if I will ever the items they so quickly charged me for but I wouldn't recommend this company to my worst enemy.
They basically steal your money
They basically steal your money. The advertisement it's made with BIRKENSTOCK pictures and others similars brand with high end quality. When I got my delivery I just realized the product quality is mainly cardboard.
DON'T trust their customers service.
One of the worst companies
One of the worst companies I’ve had to deal with. The customer service communication takes ~ 1 week to get a response. In addition, the company refused to share information on how long it will take to receive your package. I’m going on my 4th week and the package only has to travel ~300 miles from their original location. 0/10 would recommend and buyer beware.
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