DO NOT PURCHASE ANYTHING FROM THIS COMPANY OR GIVE THEM YOUR CREDIT CARD INFO. They will charge you $35 monthly if you make a purchase with them for a “ Membership” I tried emailing and calling them... See more
Cloggs
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See what reviewers are saying
Actually they are the worse online shop I have bought from. They told me if I want to refund and take money back I have to gave it to them back and this will cost me the same price. 2- they put f... See more
I purchased product however after 1 month received a charge AUD $52.11 (THIS INCLUDES INTERNATIONAL CHARGE) Cloggs advise VIP member services, promos etc. I have emailed company requesting refund. I h... See more
Horrific! Biggest holiday disappointment. Do not order for site - one month in and no gift and no response or acknowledgement from customer service . Contacting my CC for refund ! 1/6/25- so I fi... See more
BEWARNED ABOUT SECRET MONTHLY CHARGE AFTER PURCHASING
DO NOT PURCHASE!!!!!!!!! Shoe quality horrible thin and color not what is shown. ALSO BIG WARNING THE MOST SHOCKING....When purchasing the shoe you see a line item that says 30 Day Money Back Guarantee for $0.00 you do not see that it's a monthly subscription charging you $34.99 for still have no clue. Immediately dispute charges and close your cc account ASAP! As of today, still will not refund the shoe so we had to dispute charges.
Absolute trash!
DO NOT BUY. Absolute trash. The smell of chemicals upon opening was reason enough not to wear but then the quality of the material is awful. Paper thin, nothing on this shoe is made from suede or leather, rock hard sole definitely not cork. I emailed them to refund and they offered me a 15% refund, i emailed them again and they sent the same automated mail. Do not waste your money! The knock off Birks from Target are cheaper and much better quality.
Scam
Scam, poor quality. Keep charging my credit card not authorized charges . Had to close my card. Be aware!
NO STARS!!!
NO STARS!!!! BUYER BEWARE, I FELL FOR THIS SCAMMING GOOD FOR NOTHING SO CALLED COMPANY!!! PLEASE DO NOT EVER ORDER FROM THEM, PLEASE LEARN FROM MY MISTAKE!! THEY ARE SCAMMERS AND ADD FRAUDULENT CHARGES AND TOOK MY MONEY TWICE!!!!
DONT BUY
Never received my shoes and got charged a random 34.99 out of nowhere, they said it was a subscription that they never told me about.
Not as advertised and fraudulent charge
Cloggs were not the colour or quality advertised, a return was unavailable. I was then charged a year later for a subscription I didn't sign up to.
Would give 0 stars if possible
Would give 0 stars if possible. Can’t speak to the product itself because for over a month I have attempted to correct shipping details to no avail. No matter how many emails I send, I gain no ground and am still yet to receive the product over 5 weeks later. Additionally, I have also been charged a subscription fee that was largely undisclosed and completely unnecessary for an online shoe store. It was around $50 AUD for next to nothing. Would not recommend and will not be shopping through this company again.
You shouldn't buy there
You shouldn't buy there, the quality is the worst, they've used my card 3 times from their place of purchase and I've requested a refund and they don't respond.
Watch out when checking out, check for subscription sign up
Shoes are alright but, they sneakily sign you up for a subscription that's 34.99 a month, so yeah...needless to say, never getting my business again
If I could give negative stars I would
If I could give negative stars I would. DO NOT PURCHASE ITS A SCAM. They keep taking money out of my account without permission after purchase. I’ve lost over $100 have not heard back from the customer team and I’ve had to contact my bank for a refund.
Poor quality product and service
Ordered, came but quality is not good. Didn’t fit and color not the same. Their website states full refund policy if sent within 30 days of receipt.
Email them to request a refund two days after receiving them and they refuse to give us a refund stating that their policy states they only give refunds if they sent wrong size and color in their error
Sizing is completely off, no returns or refund accepted.
Sizing is completely off for US or EU sizes. Delivery says 5-6 days, but took at least three weeks plus comes from China which isn't mentioned anywhere. Quality of the shoes is low and returns are not possible if your shoes don't fit. Customer service directs you to a size guide that doesn't exist. Don't buy.
🚨 SCAM ALERT
🚨 SCAM ALERT – DO NOT BUY FROM CLOGG’S! 🚨
I’m sharing this to warn others: Clogg’s is a complete scam and one of the worst shopping experiences I’ve ever had.
About a month ago, I ordered what appeared to be a pair of Birkenstock-style sandals. At checkout, there was a clear “30-day money-back guarantee” tag placed right in my cart. It said if I wasn’t satisfied, I could return the item — so I felt confident placing the order.
But after I paid, they delayed the shipping, and I didn’t hear anything for over a week. I had to email them just to get an update, and only then did they ship it.
When the box finally arrived, it already smelled like strong, toxic chemicals, even before opening. What I received was shocking: a fake, plastic knockoff — the color was wrong, the material was cheap and flimsy, and the whole thing looked and felt nothing like the product shown on their website.
Here’s the worst part: I could tell by the hardware and details that the photos on their website are actually stolen from real Birkenstock products. What you get is completely different — a low-quality, counterfeit version that’s probably harmful to even have in your home.
I reached out to customer service immediately. It took days to get a reply. Then they told me the item wasn’t returnable because it was “on sale.” Turns out, everything on their site is marked down, so technically nothing is returnable — even though they advertised a 30-day guarantee.
First, they offered 15% back if I kept it. Then 50%. I said no both times — I didn’t want this toxic, fake item in my house. Eventually, they told me I could return it, but only if I paid to ship it to China, which was never disclosed anywhere before buying.
I had to dispute the charge with my credit card, and then, unbelievably, Clogg’s tried to charge me again without my permission — an unauthorized transaction, probably in retaliation for the dispute.
This company is a scam operation, plain and simple.
❌ Stolen product photos
❌ False advertising
❌ Fake, toxic products
❌ No return policy
❌ Unauthorized charges
Save yourself the headache — never buy from Clogg’s. What you see on their site is not what you’ll get, and you’ll waste your time, money, and energy trying to fix a mess they caused.
horrible company run away! they steal money
horrible company run away!! 100% coming from China with nearly 0 customer service. You will constantly be chatting with 1 person named Maddy J. Good luck on returns if your shoe doesn't fit, they said they were "too busy" to help me. They also charged me an entire month later for a second time! I had to cancel my card.
Worse than Temu quality
Worse than Temu quality. They are falsely advertised as being made of real suede leather and cork. They definitely are not made of suede. Instead, the upper consists of a flimsy cardboard-like material which smelled of chemicals. The lower seems to be made of sawdust and epoxy although I can't be sure. All in all, very low quality. Don't trust the photos used on the website, they are misleading. Also, the reviews on the website are fake.
Additionally, the product took weeks to arrive and the fake-suede cardboard material was creased on arrival as they are shipped in a plastic bag rather than a shoe box. They were also advertised to me in Australia. I therefore assumed the price was in AUD when it is in fact in USD. I'll take some blame for that although I suspect this was left unclear on purpose.
Worst purchase of the year. I just hope I wasn't signed up to their scammy subscription service...
It is basically a scam
It is basically a scam, avoid it this site at all costs!
Never replied to my emails, and their promotions, especially, after you order your first, are easy to hit accidentally!
Terrible - Avoid this brand
We ordered 2 pairs of clogs on this site because they appeared to be better quality than previous brands we had tried. The product was supposed to be stitched on the inside of the foot strap but it has merely one button to hold in place (which has broken many times before). Overall, the quality is terrible, the look doesn’t match online ads and website, and the size was very small.
When we shared this with the customer service team, they essentially said “too bad.” We’re very disappointed in the products and lack of customer service.
Poor Quality Product & Disappointing Customer Service
I bought a pair of Cloggs that completely fell apart just 32 days after minimal use. The soles disintegrated, making them completely unusable. When I contacted customer service, they refused a refund because their return policy is limited to 30 days—as if two extra days somehow makes this acceptable.
They offered a 15% refund, citing that they're an internet brand. That logic is baffling. What does being online have to do with standing behind your product?
If you're looking for a product that lasts more than a month, look elsewhere. This is essentially a landfill donation, not a quality item. It’s disappointing to see a company knowingly sell items that don't meet basic durability standards. Buyer beware.
horrible product
horrible product. it shrunk by 50%!
avoid it or you will regret it
Scam shoes and they steal your card and personal info!
I bought some of their shoes, bc I’m a high schooler and I need a pair of clogs, and I was totally unaware this wasn’t the original company for these. Also a total scam! They took 3 months to arrive and I kept getting charged $30 a month, and this dumb Maddie J. Bot barely helped and I had to cancel my debit card to have the charges stop. Shoes are very poor quality, and after giving them my email and phone number, I get spam almost all day every day. DONT BUY FROM THEM!
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