DO NOT PURCHASE ANYTHING FROM THIS COMPANY OR GIVE THEM YOUR CREDIT CARD INFO. They will charge you $35 monthly if you make a purchase with them for a “ Membership” I tried emailing and calling them... See more
Cloggs
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Actually they are the worse online shop I have bought from. They told me if I want to refund and take money back I have to gave it to them back and this will cost me the same price. 2- they put f... See more
I purchased product however after 1 month received a charge AUD $52.11 (THIS INCLUDES INTERNATIONAL CHARGE) Cloggs advise VIP member services, promos etc. I have emailed company requesting refund. I h... See more
Horrific! Biggest holiday disappointment. Do not order for site - one month in and no gift and no response or acknowledgement from customer service . Contacting my CC for refund ! 1/6/25- so I fi... See more
Their return policy is fake
Their return policy is fake. They will only return the item if they made a mistake.
If i could give them negative stars
If i could give them negative stars i would. Don't buy under any circumstances. Scam business who continues to take money from your card after your initial purchase. They lie when you contact them for support on fraudulent transactions. Avoid.
Beware!!!! Company is scam! No refunds given and charge you multiple times
I ordered my son a pair of the Clogg’s slides. After waiting almost a month we received them and they were too small. I emailed the support email and someone told me that they don’t offer refunds or exchange if you got the wrong size. Weird since if you read their refund policy it does not mention this at all. They said they can give me a discount to buy another pair or refund 15 percent, what the heck. Ok then today I see another charge from them for $34.99 on my card. Although I didn’t order another pair nor will I ever. So now I searched the reviews and see that they automatically subscribe you to a program?!! What the heck?! I never saw that when checking out. This company is a scam, BEWARE!! I wish I would have researched them more before ordering.
CLOGGS IS A SCAM
To all of those of you who wished they could leave a “zero stars” review, you are not alone. Literally the crappiest quality of product I have ever purchased. HORRIBLE RIP OFF. They don’t offer refunds beyond 15% refunded and they let you keep the trash they sent you. I have never felt the need to write a review encouraging people to avoid a company at all costs, but this warranted the effort. The sizing was off and everything was CHEAP.
THEY ABSOLUTELY SIGNED ME UP FOR MONTHLY SHIPMENTS OF THESE WITHOUT MY KNOWLEDGE OR EXPRESSED PERMISSION. THANK GOODNESS ANOTHER CUSTOMER/VICTIM OF THIS SCAM BROUGHT THAT TO MY ATTENTION.
Terrible quality
Terrible quality . The bottoms totally separated from the shoe after 3 times wearing them . Will not offer a full replacement or refund . Rubbish!!!!!
I am extremely disappointed with this…
I am extremely disappointed with this company. Their products are of very poor quality( rubbish), and after receiving payment they have been playing games by giving excuses about the wrong address instead of sending my order. It feels dishonest and unprofessional. I truly regret not reading the other reviews before ordering, as it seems many people have had the same bad experience.
If I could give this company a zero…
If I could give this company a zero star review I would.
I ordered two pairs of shoes from there website, took almost two months to get to me, shipped from china. The quality of the shoes is awful- basically a temu version of a birkenstock.
The worst part is they started charging my credit card a monthly subscription of 56$ canadian with
out my permission!
Its a downright scam and I hope no one else gets their money stolen from them.
I purchased a pair of cloggs
I purchased a pair of cloggs. They fell apart within 3 months. The company also signed me up for a $34/month subscription without my knowledge or authorization.
They charge me once a month my order…
They charge me once a month my order (it’s been 4 times) and won’t answer my email! It’s a Complete fraud
Poor quality. Illegal charges
Received my order within a month. The colour was not at all what we were expecting. Within 2 wears, the sole fell off. Attempted multiple times to return with no response from "Maddy". The real red flag is charging me a month after for a "membership" that I did not sign up for. Total scam. Do not buy
Cheap shoes came apart after 4 weeks
Took weeks to arrive as they were shipped from China. Came in a plastic bag, somewhat bent and misshapen. Color was significantly different than what was shown on the website. Clasp was different too (much cheaper quality). 4 weeks later, the bottom started peeling off of the shoe. No refund offered. Just replacement if I pay to return the shoes.
ALSO! Found out after the fact that they tried to keep charging me with a $34.99 monthly subscription. Fortunately, my card expired and the attempt bounced. When I asked "customer service" about it, they were adamant that I selected this optional "VIP Membership" in my checkout. Just to be sure, I tried a brand new checkout in their store. There's no optional way to select this and it's automatically added and hidden as their 30 Day Money Back Guarantee (which isn't honored anyway). What a scam.
DO NOT BUY- HORRIBLE SCAMMERS
The shoes, awful. The service even worse. DO NOT BUY. Only have I just realised the last 3 months I have been getting charged an extra 59 a month. Stupid scamming company. I’ve had to shut down my card and been at the bank multiple times now. Horrible people
Horrible
Horrible. Sent children’s sized cloths that took almost a month to arrive then signed me up without my permission for a $36 per month “subscription” that ended up shutting down my card and wrecking havoc on my finances. Absolute scammers.
DO NOT BUY!!
DO NOT BUY!!! this company is a total scam. I got my shoes and they are poor quality, but that’s not the worst part. They have continuously charged me $34.99 for no reason. I have changed my card and it still happens. Please don’t fall for this scam.
LESSON LEARNED :)
I just ordered a pair on the 3rd of August. Was a very impulsive purchase and didn’t do much research, week went by and I didn’t get any kind of shipping confirmation email. I have sent them a couple emails but no response while still getting promo emails from them. I have “unsubscribed” to assure I am not charged again. After reading all of your reviews, my confidence is shot lol. I have no faith I will see my order in the mail. These companies should be illegal and prosecuted
Charged me for straight 3 months…
Charged me for straight 3 months sneakily and didn’t even let me sign on to their account
Unfair merchandise and scammer business
Avoid please.
Horrible quality of shoe
Horrible quality of shoe. Fake Return Policy. We have been back and forth for almost three weeks. Our next step is to dispute the charge with our bank as they are not agreeing to a return even though we requested the day after receiving. They did not fit his foot - his heel is sticking out but there's a lot of room in the toe box.
Awful
My package was a pair of slides they took a month to deliver and the merchandise wasn’t as expected and when I send it back, they try to take more of my money they still have not given my money back this is not OK and this is a awful product. I wish I could’ve gave them a rating of a zero. The slides were not even good. The material was awful.
Shoes are cheap
Shoes are cheap. And guess what? They sign you up for a "free" membership and then charge you for it. They've now taken an extra $100 from my account that I am disputing. I will never buy again. Might as well have spent the extra hundred and got the real Birkenstocks. Lesson learned. I'm so tired of scams smh.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







