Clockcanvas Reviews 447

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

BUYER BEWARE! This is a shoddy reprint shop passing off legitimate, unlicensed patterns and designs that are actually oversized, blurry reprints in reality but charged at the real product's rate.... See more

Rated 1 out of 5 stars

I'm trying to view clock canvass but it won't let me view their products because I have to jump through hoops what's going on it seems that I have to give personal details before I can move onni can't... See more

Rated 5 out of 5 stars

Must admit was a little concerned reading some of the reviews after making a purchase after seeing a social media ad but have to say delighted with the product. We bought four prints (90cm by 60cm) an... See more

Rated 5 out of 5 stars

Love the Christmas present I bought myself! Only hoped to add a bit of atmosphere above the fireplace in the basement rec room. I didn’t expect the quality of canvas I received nor the subtle yet stri... See more

Company details

Information provided by various external sources

We sell the best wall clocks at the best prices. Browse our many collections including oversized wall clocks, digital clocks, desk clocks, and hourglasses. Make your home beautiful with help from ClockCanvas.


Contact info

3.4

Average

TrustScore 3.5 out of 5

447 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Sent a clock with a broken mechanism…

Sent a clock with a broken mechanism and hands, originally stated they would refund the cost I paid to get clock working then they changed offer to $60 off my next order (which after this why would i)

Avoid..pathetic customer service

12 April 2024
Unprompted review
Rated 3 out of 5 stars

The Internet Strikes Again!

I have to say the Internet strikes again! The three star rating is for the email Customer Service, the product is not what I expected and putting the canvas in the frame is challenging. To be fair, the people answering the emails were very nice and as helpful as they could be.

The colors of the canvas, beautiful, the quality of canvas - average- the frame while it is nice to be able to change out artwork they really need to work on some videos to show exactly how to do things. Their written instructions are very poorly done.

Senior Citizens - think twice before ordering from this company - I feel like I over spent for my canvas - the artist that created the image gets 6 stars - its just the hassle of getting what you THINK you are paying for.

We are keeping our $360 purchase not because we are thrilled but because we know it will be an equal hassle to get it returned and refunded. We are starting to think that this is the hope of many of these companies - to get you so frustrated that you just accept less than what you thought you were getting - lesson learned.

While their email Customer Service is pretty good, still not immediate - don't bother calling the number all you get is a recording. Another example of an Internet business overpromising and under delivering.

This company has convinced me to NEVER trust another ad on Facebook.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Happy camper!

I wasn't sure about this company so I contacted them up front ahead of my purchase. Gift for my wife. Support was great. Delivery time great. Product great. An extra happy camper.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

GREAT customer service!!

GREAT customer service!!! I screwed up and accidentally ordered the rolled print instead of the canvas and they made my exchange easy and efficient. Much appreciated for a beautiful print and great customer service!!!

6 July 2023
Unprompted review
Rated 5 out of 5 stars

I have been privileged to find clock canvas…

I have been privileged to find clock canvas on line. I spend time looking through their artwork, each piece tells a story & humbles me. I see within this artwork part of my life’s journey. It mesmerises me how I can be absorbed in a memory, transported to the future & in the here & now in visual beauty
Talented people & gifted work.
Clock Canvas has made my experience joyful. Their expertise, customer care & respect is unique to them & I commend the lovely people I have met through my visit. I will return as I have many more pieces I wish to add to my home. These visual art works transport a house into a home.
Many thanks to you beautiful people I have been in touch with I resist from naming names for the benefit of the person I am referring to. My name is Nuala, perhaps you know of whom I speak.
Ordering & delivery was trouble free & no time delay.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Great product and exceptional customer service

I had made a mistake with my order and thought I'd get the usual response " your mistake...too bad"
The help I received was above and beyond what I had even hoped for.
Their customer service was so refreshing, the artwork was as expected and professionally framed I would highly recommend Clock Canvas

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Great artwork and quality

Always difficult to purchase artwork online but theses guys make it easy. There is a vast choice plus you can have them in canvas or prints, both in multiple frames if desired. I went for the prints and when they arrived I was very impressed with the all round quality.
Would highly recommend and will purchase from them again

4 May 2023
Unprompted review
Rated 1 out of 5 stars

Cheap expensive items

I ordered a wall clock I saw advertised on Instagram. When it arrived I was absolutely disappointed. The quality is a joke for the price of 120usd. It is a cheap product made in china. I tried to arrange a return with them- not possible. All i was offered was a 10% discount. The item looks so cheap I can’t even use it. Avoid this company.

10 April 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service. The team and the artists, designers teams had great customer service. They all really helped me get the Be legendary Kobe Bryant poster in a big size that I requested. I am very satisfied and happy with the quality work they did. Thank you guys so much. I will come to you guys again in the near future.

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Fraud!!

I ended up returning the 3-piece set since it clearly did not match what was advertised and the company is refusing to refund me!! My wife had shipped the items back to them, but she threw away the USPS receipt with the tracking number. They obviously received the items back as it was shipped to their provided return address, but they're not admitting to receiving the items because I can't provide the tracking number.

They don't seem like a large company by any means since they never answer their phones and the same 2 people always email back, so you can't tell me they're too busy to find my returned package. So I'm now out about $300 and have nothing to show for it! Absolutely ridiculous!!

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Very easy to handle website with much choice and great motives. Customer service is excellent. Quality is also excellent. Already did two orders and will come back for more.

17 September 2022
Unprompted review
Rated 1 out of 5 stars

This company is absolutely horrible to…

This company is absolutely horrible to deal with. I ordered exactly 1 month ago and delivery was supposed to be be 10 days maximum. I have contacted there customer service nearly 20 times and a different person says they will look into this for me and no one ever comes back to me. If I could give them a 0 star rating I would. I am still waiting for my item and I have waited weeks for someone to get back to me. No apology, no one trying to sort this out for me. Avoid this company at all costs!

6 September 2022
Unprompted review
Rated 1 out of 5 stars

Buyer Be Aware recommend iuse Paypal

1 star is 1 to many my goods arrived damaged as a result asking refund so obviously don't read or understand my emails thank heaven I used PayPal they so far haven't responded 2 them n apparently replacement on its way which I will not accept have asked how they want damaged art shipped return costs 2 them still no reply as 4 the quality I feel not up 2 standard 4 the price as have bought several pieces from other suppliers n service quality price n delivery far exceeds this company !!!!!

3 September 2022
Unprompted review

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