Honestly amazing service! Everything went wrong with my first delivery but this was 100% Evri’s fault — they are so unreliable and caused problems & delays, nothing wrong at all with Cliphair themsel... See more
Company replied
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Review summary
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I always use clip hair extensions, in fact I started off using their weave but recently switched to clip ins- ive also tried their halo. They are incredible quality and the customer service is amazing... See more
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I had a little problem and spoke to Molly, who was absolutely amazing from start to finish. She was so helpful, reassuring, and went out of her way to sort everything for me. She even replied to me on... See more
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I have used your hair extensions on 3 different clients all 3 were happy the hair felt good and lasted well. I use your shampoo and conditioner and always recommend my clients do as well. I feel there... See more
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Company details
About Cliphair
Written by the company
Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
Explore the Full Freedom of Cliphair Extensions
Written by the company
- Multiple categories, styles and shades
- At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.
Trusted Not to Compromise on Quality
Customer service you can count on!
At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions.
Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.
Contact info
Unit 1 Watermill House, Restmor Way, SM6 7AH, London, United Kingdom
- +44 3450 211 311
- customerserivce@cliphair.co.uk
- cliphair.co.uk
4.0
Great
3K reviews
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I didn’t realise they were 100% human…
I didn’t realise they were 100% human hair until they arrived!
So I was extra happy with that!
4 April 2026
Reply from Cliphair
Hi Jasmine
It’s amazing to hear your surprise turned into happiness! We’re so pleased you’re enjoying your 100% human hair extensions and that they exceeded your expectations when they arrived.
Love,
The Cliphair Team ✂️💜
10/10
Firstly, the hair I ordered was absolutely unreal. The quality is second to none, they are soft, silky and just such a perfect blend with my own hair. I ordered 24 inch tapes and will definitely be shopping here for hair going forwards. I’ve had extensions for many years but never used this brand before and I’m annoyed I haven’t tbh. Cannot fault them at all and I have had so many compliments over the past few days! My hair dresser who installed these also commented on how amazing the quality of them were.
Secondly, the communication and customer service was amazing. There was a small issue with my tracking which told me I wouldn’t be receiving my hair until much later than I was supposed to as I had paid for next day. I rang their customer service and got through almost instantly and was advised to email. I did this and someone from their team called me back the next morning. I did explain I had received my parcel by then as it appears to have just been a glitch with the tracking but the communication was great and so easy to get in touch with if there’s any issues or worries.
I will definitely be shopping here for my hair from now on and have told all of my friends to do the same! 10/10✅
9 April 2026
Unprompted review
Reply from Cliphair
Hey Jessica
We’re over the moon to hear about your 10/10 experience! We’re so pleased you love the quality of your 24” tape extensions and that they blend so perfectly with your natural hair — and it’s amazing to hear both you and your hairdresser were impressed 💁♀️✨. We’re also really glad our team could support you quickly and keep things smooth with your delivery query.
Thank you so much for recommending us to your friends — it truly means everything to us!
Love,
The Cliphair Team ✂️💜
Easy Returns and Fantastic Customer Care
I have recently completed two orders through Cliphair while preparing for my wedding. As I don’t usually wear extensions, I used their colour match service, which was quick and very helpful. They suggested a shade I hadn’t even considered from the website, and it turned out to be the best match out of the three colours I went on to order.
I initially placed one order with two colours and a second order with a third colour. I returned the two-colour order for a refund, and the single-colour order for an exchange after my hairdresser advised that a different length would be more suitable.
Throughout the entire process, Cliphair has been extremely communicative. I received either automated or personal emails from the customer service team at every stage. I noticed that I had received the partial refund for my exchange, but not yet the full refund for my return. Although it was still within the 7-day refund window, I decided to contact customer service, as my experience had been so positive that I thought something might have been missed.
They responded very quickly, identified the issue, and I received the refund the same day.
I have not yet styled or worn the extensions, as my wedding is still four months away, but my experience with Cliphair so far has been excellent. They have acted professionally and have been extremely responsive and helpful whenever I have needed assistance. A special thanks to Molly, who I communicated with most frequently.
9 April 2026
Unprompted review
Reply from Cliphair
Hey Katie
We’re so pleased to hear about your positive experience while preparing for your wedding! It’s wonderful that our colour match service helped you find the right shade and that the returns and exchange process was smooth and well supported throughout. We’re especially glad our team could resolve your refund quickly and keep everything on track for you.
Thank you for your lovely feedback — and we’ll be sure to pass your kind words on to Molly!
Love,
The Cliphair Team ✂️💜
I got the clip in hair dark brown…
I got the clip in hair dark brown 22inch the hair is absolutely stunning you won't be disappointed ladies!
2 April 2026
Reply from Cliphair
Hi Chelsea
It’s amazing to hear you’re loving your clip-in hair! We’re so pleased the Dark Brown 22” extensions look stunning and met your expectations — thank you for your lovely recommendation!
Love,
The Cliphair Team ✂️💜
The most beautiful hair from clip hair
The most beautiful hair from clip hair! I bought two quad wefts for my hair they feel absolutely amazing really soft thick throughout and no shedding, was with euthoria for a long time but after the last few orders the hair was really bad once it become wet!
2 April 2026
Unprompted review
Reply from Cliphair
Hey Jade
We’re so pleased to hear you love your quad wefts! It’s wonderful that you found the hair soft, thick throughout, and with no shedding — exactly what we aim for.
We’re so happy to hear you’ve had such a positive experience with Cliphair, especially after trying other brands. Thank you for sharing your feedback!
Love,
The Cliphair Team ✂️💜
Always great service
Always great service, quality hair extensions and well made packaging.
2 April 2026
Reply from Cliphair
Hi Laura
So glad to hear you’re consistently happy with us! It’s wonderful that our service, quality hair extensions, and packaging continue to meet your expectations.
Love,
The Cliphair Team ✂️💜
So so happy
I had a hair match and I never normally trust these things however now it has arrived I’m so so happy! It is exactly the right hair colour and feels so so good, would recommend!
6 April 2026
Unprompted review
Reply from Cliphair
Hey Abbie
It’s wonderful to hear you’re so happy with your colour match! We’re so pleased it turned out to be the perfect shade and that the hair feels amazing.
Thank you for your recommendation — it means so much to us!
Love,
The Cliphair Team ✂️💜
Beautiful hair extensions that never disappoints!
Highly recommended! Decent high quality, thick double weft 18” human clip in hair extensions. Colour match is perfect, well packaged and delivery is so quick. Always pleased with my purchases, never any issues. Thank you very much Cliphair! A*****
7 April 2026
Unprompted review
Reply from Cliphair
Hi Hannah
We love hearing this kind of feedback! It’s wonderful that your extensions continue to meet your expectations with their quality, thickness, and perfect colour match.
We’re so pleased you’re always happy with your purchases and our quick delivery — thank you for your recommendation and support!
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hi Zoe
So happy to hear you love your hair! It’s wonderful that it’s brilliant and super thick, just as you hoped.
Love,
The Cliphair Team ✂️💜
Shocking
Ordered the halo extensions a few months ago came out of the package silky and smooth they were okay for the first 2 weeks now they are beyond matted and ratty. I use pretty good products even splashed out on some more expensive salon quality products and no change. Absolutely terrible they weren’t cheap as well I can’t even get through shift at work without the hair looking like the end of a broomstick. I’ve had better quality extensions from Shein!
28 November 2025
Unprompted review
Reply from Cliphair
Hi Marnie
Thank you for your review.
We’re very sorry to hear about your experience and understand how disappointing this must be, especially given your expectations and the investment made.
As no order details or contact information have been provided, we are unfortunately unable to locate your order or investigate this further at this time. Please be assured that all of our hair is made from 100% Remy human hair and undergoes thorough quality checks before being dispatched.
We would really appreciate the opportunity to look into this for you and help resolve the issue. Please contact our customer service team at customerservice@cliphair.co.uk with your order details, and we will be more than happy to assist you further.
Kind regards,
The Cliphair Team
Reply from Cliphair
Hi Artima
We’re so pleased to hear your extensions arrived on time! It’s wonderful that you’re loving them and everything went smoothly.
Love,
The Cliphair Team ✂️💜
really good hair and fast shipping
30 March 2026
Reply from Cliphair
Hi Scarlett
So happy to hear you’re pleased with your order! It’s wonderful that you loved the hair and received it quickly.
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hi Najah
We’re so thrilled by your excitement! It’s wonderful to hear you’re loving your Cliphair hair.
Love,
The Cliphair Team ✂️💜
Website easy to find what i wanted…
Website easy to find what i wanted colour match was perfect and delivery was excellent
31 March 2026
Reply from Cliphair
Hi Tracey
So pleased to hear you had such a smooth experience! It’s wonderful that the website was easy to navigate, the colour match was perfect, and the delivery excellent.
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hi Paula
We’re so happy to hear you’re loving your extensions so far! It’s wonderful that they’re meeting your expectations.
Love,
The Cliphair Team ✂️💜
Amazing
Overall - amazing company - fast to respond to emails and really fast delivery!!!
2 April 2026
Reply from Cliphair
Hi Zara
So pleased to hear you had such a great experience! It’s wonderful that our team responded quickly and that your delivery was super fast.
Love,
The Cliphair Team ✂️💜
I have attempted to return the item via…
I have attempted to return the item via your website but was unable to select the desired option. The system then prompted me to exchange the item which I did not wish to do. I would like a refund instead.
29 March 2026
Reply from Cliphair
Hi Portia
Thank you for your review.
We’ve contacted you directly via email to assist further and ensure your request for a refund is processed correctly. S
We are sorry that the online system defaulted to exchange options, but we can absolutely guide you through the correct process for a refund once we have the necessary details.
Please check your inbox so we can resolve this for you as quickly as possible.
Kind regards,
The Cliphair Team
Reply from Cliphair
Hi Laoise
We’re so happy to hear you found ordering easy! It’s wonderful that the processing and delivery were quick and smooth.
Love,
The Cliphair Team ✂️💜
I recently bought Fantastic Quality and Easy Shopping Experience! clip-in hair…
I recently bought some clip-in hair extensions and I’m really impressed! The website was very easy to navigate, which made the whole process quick and hassle-free. The hair itself is in excellent condition—super soft, shiny, and feels great quality.
Delivery was also a big plus, arriving within just 2 days, which was faster than expected. Overall, a quick, efficient service at a great price. I would definitely recommend and will be purchasing again!
29 March 2026
Reply from Cliphair
Hey Tracy
So pleased to hear you had such a positive experience! It’s wonderful that the website was easy to navigate, the hair feels soft and high-quality, and the delivery was so fast.
Thank you for recommending Cliphair — we can’t wait to have you shop with us again!
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hi Ashley
We’re so happy to hear you’re pleased with your order! It’s wonderful that the delivery was fast and the quality excellent.
Love,
The Cliphair Team ✂️💜
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