ClinicsonCall Reviews 

145
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The coordination and follow up all through the process was exceptional. Trying to get everything setup and aligned from a different country is challenging to say the least. Using Clinics on Call t... See more

Company replied

Rated 5 out of 5 stars

Vladimir is an exceptional person. I got the best of the best doctors and treatment at an affordable rate. I am never in doubt of their capabilities. Every bit of my trip, medical appointment,hotel pi... See more

Rated 5 out of 5 stars

Big thanks for service provided by Clinicsonline. Operator was kind and provided fast response when help was needed. I asked to find clinics for brain surgery and company provided multiple options wit... See more

Rated 5 out of 5 stars

Kateryna did an amazing job as a medical coordinator. She was very skilled and always made sure everything was done right. She listened well and was really caring, which made me feel comfortable and t... See more

Company details

  1. Physician Referral Service
  2. Health Consultant

Written by the company

Medical Travel platform making it simple to compare & choose clinics & Doctors abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(145)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service
Very professional
Best consultation ever

8 June 2023
Unprompted review
ClinicsonCall logo

Reply from ClinicsonCall

Thank you Mohammad for appreciating our services.

Rated 5 out of 5 stars

Coordinator Sofia was very helpful.She…

Coordinator Sofia was very helpful.She helped me to choose the right doctor and answered for all of my questions.I can’t define her with few words here , she was a great person , clinicsoncall are lucky because they have such amazing coordinator . Really its mandatory on me to tell people to choose clinicsoncall because really they made so much for me via best coordinator sofia 🙏👍👏👏👌🌹

5 June 2023
Unprompted review
ClinicsonCall logo

Reply from ClinicsonCall

Great to hear about your positive experience with us.

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. I had back surgery and was so nervous about picking the right company to use. I’m so grateful for everyone who helped me on my journey from Atahan the Translater to the hospital and surgeon.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Rhinoplasty surgery

Found this clinic online.Coordinator Anna called me right away,and she was very helpful.She helped me to choose the right doctor and answered for all of my questions.From the first call till the last day when the doctor removed cast from my nose i was super satisfied.
I did rhinoplastic surgery with the Dr. Ali Can Gunenc.He did amazing job and i am in love with my new nose.
Translator(who later becomes so close)Daria was with me from the beginning of my surgery till the end.All the girl who was working with me including another one Anastasia had communication with me 24/7.
The service this company provided was not just great,its was AMAZING!
I will recommend them to anyone who is ever considering doing plastic surgery.
I didn’t know nobody from this company,so i took the risk and its couldn’t went any better.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend ClinicsonCall

I would definitely recommend ClinicsonCall. I had an amazing experience with them. They are so well organized and friendly. Nothing is to much for them. It doesn't matter how many questions you ask. They are always friendly and helpful. I want to give special thanks to Anna the medical coordinator, Ege the translator he is also the guy that arranged all the pickup and drop offs and appointments with the Dr. And then Dr Ergin Er, what an amazing Dr. I never felt uncomfortable or scared and he really did an amazing job. I'm greatful that I came across this clinic. They definitely know what they're doing. Thank you Dr Ergin, Anna, Ege and Urban hotel for an amazing experience.

17 April 2023
Unprompted review
ClinicsonCall logo

Reply from ClinicsonCall

Thank you for appreciating our services and sharing your experience with others! It motivates us to do more.

Rated 1 out of 5 stars

Received no replies from website

It would be nice if the website actually contacted me within 15-20 minutes as they stated. I have literally reached out no less than 5 times in the last few days regarding a specific inquiry to specific hospitals, and have not received any replies on any platform.

I'd like to cooperate with this platform and evaluate them fairly if they could just actually contact me back per their stated policy.

25 April 2023
Unprompted review
Rated 5 out of 5 stars

The best support during treatment

I’ve been in touch with СlinicsonСall in March 2023.
I needed to find the best doctor for my treatment.
They took into account all my wishes, the response was quick.
Throughout the treatment, I felt supported and always had someone to contact when I had questions.
They helped me with everything: booking plane tickets, transfers, hotel, I didn't have to worry about anything
It was amazing. Thank you so much
I would recommend the ClinicsonCall to everyone.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

I contacted ClinicsonCall with a Dana

I contacted ClinicsonCall with a request to choose a comprehensive package of services for me, including a facelift, neck lift and blepharoplasty of the upper and lower eyelids in Turkey. In the process of communication with the representative of the company Dana, I was offered 4 different options: clinics and surgeons. The terms that suited me were very tight: the operation was supposed to be carried out in the next 3-4 weeks. Also, at my request, a time was found that was suitable for my request from the surgeon Ergin Er, to whom I wanted to get. The operation was completed on time and very professional. I thank the resource for the help provided to me.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

ClinicsonCall is a very helpful website

I was referred to ClinicsonCall by a Dental Office consultant and through the Clinic I was also referred to the Medical Park Hospital located in Antalya. The entire process of arranging an appointment for a consultation with a Plastic Surgeon to the actual surgery took only one week, and the cost was extremely reasonable - thousands of dollars less than it would have been in another country. The hospital is very clean, all of the staff are all extremely courteous, helpful, and professional, and my entire experience was relatively painless. They have translators at the hospital for every language, and your translator will walk you through the entire surgical process up until
the actual surgery is performed. Many of the Doctors are also fluent in English.

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Great communication!!!

The mediator between surgeon and client was so so lovely and patient. For example when I requested more photos of the procedure they contacted the surgeons and got them for me and went through everything over text. very informative and kind workers

31 January 2023
Unprompted review
Rated 1 out of 5 stars

This is the most unprofessional clinic…

This is the most unprofessional clinic I have ever felt with. They botched up my face & are saying “I didn’t have any allergies” when I clearly expressed my concerns that i’ve had in the past & showed pictures. They assured nothing would happen. But now I’ve been to the hospital 3x, had ct scans & ultrasound sounds done, I’ve been on antibiotics & steroids for the past month! I’ve spent an extra 4k trying to get rid of the damage they’ve done. They don’t care about your health, they only want the money. BEWARE! RUN FOR YOUR HEALTH. Because they don’t care about it once you paid.

Save your money, they’re not worth it. You will thank me later!

4 November 2022
Unprompted review
ClinicsonCall logo

Reply from ClinicsonCall

Hello Samah,

You have left a review on Clinics on Call probably by mistake. This is not the specific Clinic website about which you are talking(you might have seen that clinic name as we have many clinics on our website but you need to find their own website and leave a review there)

We also request you to remove this review from our website as there is clearly a confusion.
Please check more details about us on: www.clinicsoncall.com

Rated 5 out of 5 stars

Excellent and quick respond to the all…

Excellent and quick respond to the all our requests regarding the price of the examination, location of the hospital and transfer. There is no need to wait for anything and transfers to the hotel and to the clinic Memorial were great. The Lady on line is always helpful and nice. She organized translator and scan with doctor visit in one day everything by the dates that I asked.

5 October 2022
Unprompted review
ClinicsonCall logo

Reply from ClinicsonCall

We highly appreciate your feedback!
Thank you for using our service.

Rated 5 out of 5 stars

Thank you very much for providing me…

Thank you very much for providing me with the services of your agency. I received comprehensive information on the profile of the clinic, where I was offered an examination. You picked up a doctor according to my profile, organized a meeting at the airport and delivery to the clinic. I am satisfied with the level and informativeness of the research carried out and the responsibility of the staff of your company. I would especially like to note the high professionalism of Zeeshan. every day I had the opportunity at any moment to feel her support and help. Thanks a lot.Tap on a clip to paste it in the text box.Thank you very much for providing me with the services of your agency. I received comprehensive information on the profile of the clinic, where I was offered an examination. they picked up a doctor according to my profile, organized a meeting at the airport and delivery to the clinic. I am satisfied with the level and informativeness of the research carried out and the responsibility of the staff of your company. I would especially like to note the high professionalism of Zeeshan. Every day I had the opportunity at any moment to feel her support and help. Thanks a lot.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and Friendly

The staff at Clinicsoncall is really helpful and friendly. They provided me best guidance towards which clinic is suitable for my health condition. Highly recommended!

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Sofia Monsienko

Sofia is one of the kindest most professional people i have ever dealt with. She helped me to find a doctor that treated my wife. She was amazing. İ would recommend her to anyone if they need help finding a doctor. THANK YOU SOFİA. God bless you.

13 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Sofia & ClinicsonCall!

My name is Farhad Aliyev. I have had Parkinson's since 2008, but in recent years it became unbearable and I decided to have a DBS. I googled and came straight to СliniсsonCall and luckily my coordinator was a Ukrainian girl named Sofia - I owe my comeback to her and the company she works for - not only did she patiently answer all my tricky questions but with the utmost professionalism she led me to Medipol Hospital and Dr. Ali Zirh, who brilliantly performed the surgery.
Because I was treated in Istanbul and Sofia is working in another country we didn't see each other and I still can't thank their team personally, I hope we will see each other one day. Thank you so much again!

18 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look