Click-Deck Products Reviews 85

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and how good they look once installed. People frequently highlight the ease of installation, with many finding the products simple to lay, cut, and connect, transforming their spaces effortlessly. The delivery service is also highly regarded, with reviewers mentioning quick, efficient, and well-packed arrivals, often ahead of schedule. Customer service receives outstanding feedback, with many describing it as top-notch, helpful, friendly, and quick to respond, providing excellent advice and support throughout the process. Reviewers appreciate the personalized approach and the team's genuine investment in helping them make the right choices, ensuring a smooth and hassle-free experience from order to delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that products like the hardwood Click-Deck... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently reporting smooth, reliable, and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of installation and the... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased some square shaped acoustic wall panels from here because they were different design from the usual long panels & the choice of colours were excellent. We have nearly finished installatio... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service and help choosing decking for our balcony. No hard sell!, Strong good quality tiles and easy to install …and amazing price….excellent value for money!, Loved how easy it wa... See more

Company replied

Rated 5 out of 5 stars

Click-Deck has a super website, easy to navigate, great video demo, and there is (real) help along the way should you need it. The system is brilliant - I covered some old tatty wooden decking with t... See more

Company replied

Rated 5 out of 5 stars

The delivery was ahead of schedule all complete and well packed, I covered an old but sound timber decking and the result was amazing. I have no problem recommending Click Decking. Alan Baud

Company replied


Company details

  1. Home Improvement Store

Written by the company

Click-Deck Products is a UK-based eCommerce store specialising in high-quality decking tiles, stylish wooden wall panels, and a range of premium garden furniture. We are passionate about helping people transform their homes and outdoor spaces into beautiful, functional areas they can enjoy year-round. With a commitment to quality, style, and convenience, we provide innovative outdoor solutions with fast, reliable delivery across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Ordered a couple of times from here

Ordered a couple of times from here, and each time delivery has been spot on. The products have been perfect and a year down the line, they still look as good as new!

12 June 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Anthony,

Thank you for your continued support. We’re delighted to hear that both the products and delivery have consistently met your expectations. It’s especially great to know that, even a year later, everything is still looking as good as new. We really appreciate your loyalty and look forward to helping with any future projects.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

10-Slat Hardwood Decking Tiles

I recently purchased the hardwood Click-Deck flooring to create an enclosed seating patio area as part of a modern garden makeover, and I couldn’t be happier with the result. Although this is currently a temporary stage of my overall garden vision, it has exceeded all expectations and worked out perfectly.



The Click-Deck flooring was incredibly easy to install and instantly transformed the space, adding warmth, style, and a high-quality finish. The rich hardwood effect complements the contemporary look I was aiming for and has helped turn what was once an unused area into a beautiful, inviting outdoor retreat.



As you can see, the flooring provides a fantastic foundation for my enclosed gazebo seating area and really ties the whole design together. It looks far more expensive than it is and has proven to be both practical and durable.



Equally impressive was the service from the company. From ordering through to delivery, everything was smooth, reliable, and completely hassle-free. Communication was excellent, delivery was prompt, and the product arrived exactly as described.



I would highly recommend Click-Deck flooring to anyone looking for a quick and effective way to enhance their outdoor space. A fantastic product backed by outstanding customer service. I’m delighted with the result and look forward to incorporating it into the next phase of my garden project.

19 May 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Mr Patel,

Thank you for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear that the 10-Slat Hardwood Decking Tiles have helped bring your garden vision to life and created the stylish outdoor retreat you were aiming for.

It’s fantastic to know you found the installation straightforward and that the finished result exceeded your expectations. We’re also pleased that our service, communication, and delivery process met the same high standard.

We truly appreciate your recommendation and look forward to seeing how the next phase of your garden project develops. Thank you for choosing Click-Deck!

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Excellent Product

Excellent product, easy to install, robust and of good quality and price point. The customer service provided by James was beyond excellent and from order to delivery was fast and efficient. I would and will be recommending Click-Deck to friends and family without hesitation. Thank you again James!

13 May 2026
Unprompted review
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Reply from Click-Deck Products

Hi S Slyfield,

Thank you for the fantastic review, we’re delighted to hear you’re happy with the quality, durability, and ease of installation of the product. Your kind words about James and the service you received mean a great deal to us. We’re pleased everything from ordering to delivery went smoothly, and we truly appreciate your recommendation to friends and family.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Great Customer service

Customer service by Graham was exceptional. Took his time in evaluating which deck tiles would best fit my current set up and made a recommendation I am happy with.

3 June 2026
Unprompted review
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Reply from Click-Deck Products

Hi Raheel,

Thank you for your kind feedback! We’re delighted to hear that Graham was able to help you find the right decking tiles for your project. Taking the time to understand each customer’s needs is something we pride ourselves on, so it’s great to know you’re happy with the recommendation.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Click deck garden tiles.

I ordered tiles for my garden and they look so good, My order was dispached and delivered very quickly, They are very good quality and so easy to connect, I am so happy with everything and would use this company again in the future.

17 April 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Christine,

Thank you for the lovely review. We’re so pleased to hear you’re happy with your garden tiles and that everything from delivery to installation went smoothly.

It’s great to know you love the finished look, and we’d be delighted to help again in the future.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

The delivery was ahead of schedule all…

The delivery was ahead of schedule all complete and well packed,
I covered an old but sound timber decking and the result was amazing.
I have no problem recommending Click Decking.
Alan Baud

8 May 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Alan,

Thank you for the review. We’re delighted to hear your order arrived ahead of schedule and that the tiles transformed your existing decking so well. It’s fantastic to know you’re happy with the result, and we really appreciate your recommendation.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Great quality and versatile product

Great quality and versatile product. Easy to fit and looks fantastic. My second order didn't match my first and the company messaged me directly to query this so that I could change my order and ensure it was the same design as the first - outstanding customer service.

16 April 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Thank you for the wonderful feedback. We’re so pleased you’re happy with the quality and versatility of the product.

We always try to go the extra mile for our customers, so we’re glad we could help make sure your second order matched perfectly. Thanks again for your support.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Great product and helpful service from Click-Deck Products

Great helpful customer service from ordering the sample tiles, which arrived the next day, to assistance with completing the order online which also arrived within a couple of days with helpful delivery driver.
The composite decking tiles were perfect for the job I had laying on top of slabs and were good quality tiles with a quality finished look. Installation was a simple click together. Would happily use again for any other similar project and highly recommend.

28 March 2026
Unprompted review
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Reply from Click-Deck Products

Hi Bill,

Thank you for such a fantastic review! We’re delighted to hear everything went smoothly from ordering samples through to delivery and installation. It’s great to know the composite tiles were perfect for your project and gave the quality finish you were looking for.

We really appreciate your recommendation and would be happy to help again with any future projects.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Very lovely decking

Very lovely decking. Great quality and easy to lay. Have recommended it to my friends.

24 April 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Jenny,

Thank you for the lovely review! We’re so pleased you’re happy with the quality of the decking and found it easy to lay. We really appreciate you recommending us to your friends too!

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

We have used Click Deck for years

We have used Click Deck for years, the products are great. The team are always helpful with queries, stock levels and delivery times which is always helpful when planning around work.

21 April 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Dan,

Thank you for your continued support over the years! We’re really pleased to hear you’ve consistently had a great experience with both our products and the team.

We know how important reliable stock and delivery information is when planning work, so it’s great to know our support has been helpful.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Excellent quality.

Wall panels are of excellent quality, very sturdy. I would recommended. Arrived quickly and well packaged. Each box contains 4 x 600mm by 600mm.

21 March 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Bodrul,

Thank you for your great feedback! We’re really pleased you’re happy with the quality and sturdiness of the panels, and that everything arrived quickly and well packaged. We appreciate your recommendation.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Excellent product

Excellent product. Top class customer service

20 March 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Mike,

Thank you for the great feedback! We’re delighted you’re happy with the product and our customer service.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Great product, helpful staff

The webpage was easy to use, however I did make a mistake and needed to change my order. I phoned the company and the error was quickly amended and the correct materials sent out, and the charge adjusted on my credit card. The product is excellent and we are happy both with it and the service.

30 December 2025
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Jill,

Thank you for your lovely feedback. We’re glad we could quickly sort out the order change for you and that everything was corrected smoothly. It’s great to hear you’re happy with both the product and the service.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

Fabulous service and quality materials.

Fabulous service and quality materials.

9 January 2026
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Tony,

Thank you for the great feedback. We’re really pleased you’re happy with both the service and the quality of the materials.

Best regards,
The Click-Deck Team

Rated 5 out of 5 stars

We purchased some square shaped…

We purchased some square shaped acoustic wall panels from here because they were different design from the usual long panels & the choice of colours were excellent. We have nearly finished installation in our front room & so far we are extremely pleased with the quality. The customer service is the best we have ever received & they are only to happy to help in any way. We highly recommend this company 🙂

14 November 2025
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Sean,

Thank you for the fantastic review. We’re really pleased you love the unique square acoustic panels and the colour options. It’s great to hear the installation went well and that you’re happy with the quality. Your kind words about our customer service mean a lot to us, we’re always happy to help however we can. Thanks so much for the recommendation! 🙂

The Click-Deck Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. They made contact with me on request to answer some questions that I had about the product. Graham was reassuring and from his approach I had a good feeling about this company. I confidently placed my order and I received a call to confirm my order and to discuss delivery dates. Even though the courier changed the delivery date late on. Click Deck contacted me to inform me and apologise. This was not a problem because someone took the time to communicate with me so I knew about the issue and made the necessary changes to my schedule. The product arrived in pristine condition. I purchased fire rated acoustic panels that had a cellophane wrap which but also came individually boxed as well. The price was very competitive for this product. The product could not have been protected any better.

Sorry for the long review but from start to finish I have been treated the way that all companies use to treat customers back in the day. And, how the good companies still do today. Well done I’ll be back for more in January.

25 November 2025
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Gary,

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that Graham and the team were able to support you throughout the entire process and keep communication clear, even when the courier changed plans. It’s great to know the panels arrived in perfect condition and that you felt confident in choosing us.

We truly appreciate your kind words and we look forward to helping you again in January!

Warm regards,
The Click-Deck Team

Rated 5 out of 5 stars

Amazing customer service and help…

Amazing customer service and help choosing decking for our balcony. No hard sell!,
Strong good quality tiles and easy to install …and amazing price….excellent value for money!,
Loved how easy it was to communicate with this company and deal with a real person!, Delighted we found them and would highly recommend ClickDeck

21 November 2025
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Jacinta,

Thank you so much for the amazing feedback! We’re delighted you found our team helpful and easy to talk to, no hard sell, just genuine support. It’s great to hear you’re happy with the quality, ease of installation and value of the tiles. We’re thrilled you found us and truly appreciate the recommendation!

Best wishes,
The Click-Deck Team

Rated 5 out of 5 stars

Saw these tiles on line and I found the…

Saw these tiles on line and I found the option to put in the measurements for the area to be covered really useful as it gave you an estimate for the number of tiles needed. The tiles were ordered and delivered quickly and even I managed to fit them easily! Good product and I’m pleased with the finished effect.

3 November 2025
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Colin,

Thank you for the lovely review. We’re so pleased you found the deck tile calculator tool helpful and that installation was nice and easy. It’s great to hear you’re happy with the finished look!

Best wishes,
The Click-Deck Team

Rated 5 out of 5 stars

Great quality product

Great quality product, quick delivery and so well packaged!

18 October 2025
Unprompted review
Click-Deck Products logo

Reply from Click-Deck Products

Hi Lucy,

Thanks so much for the lovely feedback! We’re really glad you’re happy with the quality, delivery, and packaging.

Kind regards,
The Click-Deck Team

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