Clevertronic service is better than i expected. I have tried to sell my iPhone at other platform and the price was downgraded 2 times than the estimated price. But here at Clevertronic, they carefully... See more
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See what reviewers are saying
Selling my device to Clevertronic was a smooth and professional experience, an easy five stars! The whole process was transparent, and I could clearly track the status at every stage. Customer service... See more
Company replied
I sold a device through Clevertronic and the entire experience was smooth, transparent, and clearly designed from the customer’s point of view. Throughout the whole journey, I always felt that the tea... See more
Company replied
For x-mas we get many new Apple Devices. So we returned together 5 old Devices to several refurbishing Stores. Also to Clevertrtonic. Not going much deep, but Clevertronic was the only Store with the... See more
Company replied
Company details
Written by the company
Clevertronic.de, mit Sitz in Münster, ist einer der führenden Anbieter im An- und Verkauf von neuen und gebrauchten Smartphones, Tablets und Wearables. Über 1.000.000 Kunden vertrauen Clevertronic. Dabei wird großer Wert auf transparente Prüfungen, guten Kundenservice und beste Preise gelegt. Unabhängige Tests bestätigen einen zuverlässigen Service. www.clevertronic.de
Clevertronic - Handy und Co verkaufen oder kaufen
Written by the company
- Verkaufen Sie sofort zum fairen Festpreis
- Wir kaufen über 1.000 Gerätetypen zum Festpreis an. Bewerte dein Gerät online mit nur wenigen Klicks.
- Artikel kostenlos einsenden
- Ab einem Warenwert von 10 Euro erhältst du einen QR-Code für eine kostenlose Einsendung innerhalb Deutschlands.
- Erhalte dein Geld sofort
- Wenn wir das Paket bis 08:30 Uhr morgens erhalten und alle Angaben stimmen, erfolgt eine Auszahlung per Echtzeit noch am gleichen Tag.
1-2 Werktage Lieferzeit | Bis 15 Uhr bestellt | Taggleich versendet
Kostenloser Versand in ganz Deutschland
Bei Clevertronic steht schnelle und zuverlässige Lieferung an erster Stelle. Deshalb garantieren wir dir:
🚀 Lieferzeit von nur 1–2 Werktagen
Sobald du bei uns bestellst, macht sich dein Gerät in der Regel innerhalb von ein bis zwei Werktagen auf den Weg zu dir.
📦 Taggleicher Versand bei Bestellung bis 15 Uhr
Bestellungen, die bis 15:00 Uhr eingehen, werden noch am selben Tag verpackt und an unseren Versanddienstleister übergeben.
✅ Sofort lieferbare Produkte
Alle Geräte, die dir im Shop angezeigt werden, sind sofort verfügbar und bereit für den Versand – ohne Wartezeiten oder Vorbestellungen.
Contact info
Gustav-Stresemann-Weg 25, 48155, Münster, Germany
- 0251/59085780
- service@clevertronic.de
- clevertronic.de
4.8
Excellent
16K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Scared by bad reviews at first, but pleasantly surprised!
I sent in my iPhone 13 Mini (256GB) and was honestly quite nervous after reading some negative reviews about price adjustments. My phone was in good condition, but the battery health was only 77%. I disclosed this upfront, and Clevertronic offered me 304€.
To my surprise, they stuck exactly to their word! They didn't try to haggle or find "micro-scratches" to lower the price. The processing was incredibly fast, and the full amount was transferred just as promised. If you are honest about the condition of your device, this is a safe and reliable service. Highly recommended!
14 January 2026
Unprompted review
Reply from Clevertronic
Hi there,
thanks a lot for your review! 😊
Great to hear you disclosed the 77% battery health upfront and we kept the quoted 304 € without nitpicking—fast processing and full payout is exactly what we aim for. Safe, fair, reliable.
If you’d like to spread the word: with Friends & Family you get 10 € cash for each referral, and your friends get 10 € off as new customers. You can find more info at clevertronic.de/friends-and-family.
Best regards from Münster
Simon from the Clevertronic Team
Very fast and good Service!
For x-mas we get many new Apple Devices. So we returned together 5 old Devices to several refurbishing Stores. Also to Clevertrtonic. Not going much deep, but Clevertronic was the only Store with the fastest working around, also during the holiday period and with the direct paying. It was not the first time to get such a good experience. Also with honest evaluation of the sold devices. Also in comparison to other "BIG RESELLERS" (where we made not so good, most sad experiences) a clear first place! Many thanks!
27 December 2025
Unprompted review
Reply from Clevertronic
Hello Markus,
thank you for your detailed feedback! 😊
We’re glad we could handle your devices fastest even during the holidays, pay out directly, and evaluate honestly. Hearing we’re your clear No. 1 compared to other big resellers means a lot to us.
Best regards from Münster
Simon from the Clevertronic Team
Very quick and professional with good…
Very quick and professional with good prices.
2 December 2025
Unprompted review
Reply from Clevertronic
Hello Ivan,
Thank you very much for your positive feedback! We are very pleased that we were able to impress you with the quick and transparent processing and the good prices 😊.
Best regards from Münster
Soe from the Clevertronic-Team
Galaxy A34
Everything alright,Smartphone works great looks like Brandnew,good Price fast Delivery.Top
18 November 2025
Unprompted review
Reply from Clevertronic
Lieber Manfred,
vielen Dank für dein Feedback! 😊
Klasse, dass dein Smartphone so schnell und in Top-Zustand angekommen ist – freut uns sehr, dass du zufrieden bist!
Viele Grüße aus Münster
Lena vom Clevertronic-Team
Reply from Clevertronic
Hello Gino,
thank you so much! Great to hear the iPhone was delivered very fast and you’re happy with our service. Enjoy! 😊
Best regards from Münster
Simon from the Clevertronic Team
Good product and services.
Quick delivery, good products. Highly recommended!!!
3 November 2025
Unprompted review
Reply from Clevertronic
Hello Jassim,
thank you! Quick delivery and good products – happy to hear you highly recommend us. 😊
Best regards from Münster
Simon from the Clevertronic Team
Reply from Clevertronic
Hello,
Thank you for your great feedback! We are delighted that everything was to your complete satisfaction 😊.
Kind regards from Münster
Soe from the Clevertronic Team
Smooth experience
I sold my Airpods Pro 2 to Clevertronic.
The process went smooth. Highly recommended!
15 October 2025
Unprompted review
Reply from Clevertronic
Hi Shihao,
thank you for your kind words! 😊 Great to hear your AirPods Pro 2 sale went smoothly. Highly recommending us means a lot!
Best regards from Münster
Simon from the Clevertronic Team
Reply from Clevertronic
Hello Jas,
Thank you very much for your review! We are very pleased with your positive feedback regarding your order 😊. We look forward to the next time.
Best regards from Münster,
Soe from the Clevertronic team
Better than expected, thank you clevertronic
Very happy with the product (a 2020 MacBook Air), it is really "wie Neu" and functions accordingly, only 25 battery cycles spent. I found clevertronic after a disappointing experience with Rebuy, and think I'm going to stay!
8 September 2025
Unprompted review
Reply from Clevertronic
Hi and thank you so much for your fantastic feedback!
We’re really happy to hear that your MacBook Air was even better than expected – just like “wie Neu” should be! 😊
After a disappointing experience elsewhere, it means a lot to us that you’ve found your way to Clevertronic – and even more that you want to stay. Welcome aboard!
Best wishes from Münster
Lena from the Clevertronic Team
Faster and excellent valuation
Very well instructed in the whole process, fast credit of money, very good value provided for the phone. Highly recommended
5 September 2025
Unprompted review
Reply from Clevertronic
Hallo Manas,
vielen Dank für deine Bewertung! Es freut uns sehr, dass wir dich mit unserer schnellen und unkomplizierten Abwicklung so begeistern konnten 😊. Deine Weiterempfehlung bedeutet uns viel.
Viele Grüße aus Münster
Soe vom Clevertronic-Team
Terrible Customer Service and No Transparency
I made a purchase, the payment was approved, and without any clear explanation, the order was canceled for ‘security reasons’. I got a refund, but no one told me what actually happened or gave me the option to resolve the issue. It’s absurd to treat customers this way — I paid, expected to receive the product, and they just canceled it without a proper justification. Terrible experience and complete lack of transparency.
14 August 2025
Unprompted review
Reply from Clevertronic
Hello,
thank you for sharing your feedback and for taking the time to describe your experience. We completely understand that it’s frustrating when a payment goes through but the order is later canceled without a clear explanation.
The reason behind this is that, unfortunately, online retailers are frequently confronted with fraud and credit card misuse. To protect our customers and ourselves, we have to follow strict security checks. If certain unusual factors occur together – for example, payment from one country with delivery to another, or other irregularities – our system requires us to cancel the order, even if the payment was initially approved.
Please be assured that this decision was not directed at you personally, but was purely a precautionary measure to prevent fraud. Of course, the payment was refunded immediately so that you did not suffer any financial loss.
We’re sorry for the inconvenience this has caused and appreciate your understanding.
Best regards,
Your Clevertronic-Team
Simply Awesome
They are the best. I have bought from them, and everything was great. Also l have sold couple of phones to them. Everything from customer service, delivery and payment, are perfect. I have never regretted doing business with them.❤️
7 May 2025
Unprompted review
Reply from Clevertronic
Hi Lydia,
thank you so much for your kind words and ongoing trust! 😊 We're thrilled to hear that both your buying and selling experiences with us have been so positive. It means a lot to know that our service, delivery, and payment process met your expectations every time. We're happy to have you as a returning customer — and we're looking forward to the next time!
Best regards from Münster
Lena from the Clevertronic Team
+++100%+++
7 July 2025
Unprompted review
Reply from Clevertronic
Hallo Sar,
danke für deine positive Rückmeldung. Dass wir dich rundum überzeugen konnten, freut uns sehr! 😊
Beste Grüße aus Münster,
Soe vom Clevertronic-Team
Incorrect condition assessment despite clear evidence
I sold my device to Clevertronic under the "Very Good" category. The condition genuinely matched that rating: the display had no deep scratches or dull areas, and the casing showed only minimal, typical signs of use—exactly what is allowed for a "very good" device according to their own criteria.
Despite this, my device was downgraded to "Heavily Used," with the reasoning that there were "very strong signs of use" on both the display and casing—which is demonstrably false.
The strange thing is: even in the photos Clevertronic themselves sent me for review, the condition is clearly better than described. There are no visible deep scratches, no major dents, no large areas of paint wear.
I'm very disappointed with the process and feel that there's a systematic downgrading happening to justify offering a lower purchase price. The claim that they "don’t benefit financially from a downgrade" seems hardly credible in light of the facts.
24 June 2025
Reply from Clevertronic
Dear Ju Pac,
Thanks for your feedback – and we're sorry to hear that you’re not satisfied with our assessment.
We totally understand that this is disappointing. However, we want to assure you that we inspect every device thoroughly and according to clearly defined criteria. In your case, we took a close look and unfortunately had to determine that the device shows significant scratches on the casing as well as widespread signs of use on the display. This is also clearly visible in the photos we sent you.
We understand that condition assessments can sometimes feel subjective – especially when you've perceived the device differently yourself. But we base our evaluations on consistent standards to ensure a fair and transparent process for all our customers.
Please rest assured: we have no interest in downgrading devices unnecessarily – that wouldn't help you or us.
Still, we're sorry that you're unhappy with how things went.
Best regards
Yannick from Clevertronic-Team
Quick, Easy, and Worth It – Clevertronic Did Great!
I recently sold my iPhone 13 to Clevertronic, and I’m absolutely thrilled with the whole experience! They offered a fantastic price—way better than what I found on other platforms. The process was a breeze: I filled out the online form, got a QR code for the shipping label, and sent off my phone.
What really impressed me was the speed. As soon as Clevertronic got my phone, they inspected it in less than 6 hours and sent the payment. From drop-off to payout, everything as lightning-fast and efficient. If you’re looking to sell your device without a fuss, I highly recommend Clevertronic!
2 June 2025
Unprompted review
Reply from Clevertronic
Hi Omid,
Thank you so much for your fantastic feedback! 😊
We’re thrilled to hear that you’re happy with our offer and the fast, smooth process. Making the sale easy and hassle-free for our customers is really important to us — your kind words show we’re on the right track.
We’d love to welcome you back anytime!
Best regards from Münster
Charlotte from the Clevertronic team
Extremely good service
Extremely good service
I sold my device
All process (with shipping) took 3 days. And money already in my bank account.
Defently 5+
15 April 2025
Unprompted review
Reply from Clevertronic
Hello,
Thank you so much for your great feedback! 😊 We're thrilled to hear that the process was so fast and smooth for you. We’re always here to provide top service, and we hope to welcome you back again in the future!
Best regards from Münster
Soe from the Clevertronic Team
I had a terrible experience with…
I had a terrible experience with Clevertronic. They listed a MacBook Pro at a great price, so I paid right away—no issues on my end. Then, out of nowhere, they canceled the order, claiming there was some problem processing my credit card, and they said they’d issue a refund. But here’s the kicker: if they never actually got my payment, why do I need a refund in the first place?
It’s pretty obvious they realized they screwed up the price and came up with a flimsy excuse to back out. To make it worse, I wasn’t even allowed to reorder. The whole thing feels shady, and it’s certainly not the customer service experience you’d expect from a company with such a “good” rating. Clearly, that rating is misleading, because based on my experience, Clevertronic just isn’t trustworthy. Buyer beware.
IN RESPONSE TO CLEVERTRONIC REPLY:
This is verbatum what was sent to me:
"wir haben deine Bestellung Nr. 2037632 storniert, da die Zahlung per Kreditkarte nicht erfolgreich war.
Wir haben die Rückzahlung veranlasst und bitten dich bei einer erneuten Bestellung eine andere Zahlungsmethode (z.B. Paypal oder Überweisung) zu wählen."
How can you say in one sentence, the credit card payment was not successful; and in the next sentence say YOU are issuing a refund? If the payment was not successful how do you have my money to issue the refund? Very shady.
27 March 2025
Unprompted review
Reply from Clevertronic
Dear Adriano,
thank you for your review.
We’re sorry to hear about your frustration with your recent experience. We completely understand that our cancellation notice could have been more detailed, and we appreciate your feedback.
To clarify, we never actually received a payment from you, which indicates that there was an issue with the transaction on the payment provider’s side.
As for the pricing concern, we can assure you that the price of the MacBook Pro has not changed. Our prices are always competitive, and the only reason you can not buy the specific device is, that right now it's sold out. But you can set it as your favorite in our shop and get a notification when it's available again. So you won't miss the great offer and hopefully then everything works out with your payment method.
We regret that your experience was disappointing, and we truly appreciate your time in sharing your concerns. If you have any further questions, feel free to reach out.
Best regards,
Roman from the Clevertronic Team
Excellent service !
I ordered a Samsung Galaxy S24 Ultra 256GB from Clevertronic in "New" condition and the device arrived as described! Packaging was perfectly untouched and sealed from the Samsung factory. The price was also unbeatable in the market. I highly recommend Clevertronic and will happily buy from them.
25 March 2025
Unprompted review
Reply from Clevertronic
Dear Mohamed,
Thank you for your fantastic feedback! 😊 We're happy to hear that you’re fully satisfied with your new device and had a great shopping experience with us. Even better that you found such an unbeatable deal! A big thank you for your recommendation—we look forward to welcoming you again in the future!
Best regards from Münster,
Soe from the Clevertronic Team
Happy with Clevertronic:)
I have previously purchased a MacBook Pro M1, AirPods Gen 2, and an iPhone 13 Mini from Clevertronic.
So far, I am more than satisfied. One of the best aspects is that for many products, you receive photos of their condition, allowing you to make an informed purchase decision. This level of transparency is very reassuring.
In case of any issues, a solution is offered immediately.
I am very happy with my experience.
3 January 2025
Reply from Clevertronic
Dear Nico,
Thank you for your fantastic feedback! 😊 We're thrilled to hear that you've had such a positive experience with Clevertronic. Transparency is key for us, so it's great to know that the detailed product photos helped you make informed decisions. And of course, we’re always here to find quick solutions if needed! Enjoy your devices, and we’d love to see you back again.
Best regards from Münster
Lena from the Clevertronic Team
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