Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... See more
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Review summary
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Reviews shaping this summary
Tim and Regan were efficient, polite and were careful when removing the sofas. Thank you so much for coming within the time slot and doing the job. We were let down by another company and I'm glad we... See more
Company replied
Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... See more
Company replied
This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more
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4.7
Excellent
315 reviews
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Replied to 70% of negative reviews
Typically replies within 48 hours
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Paddy and Steve were very friendly and…
Paddy and Steve were very friendly and professional. All rubbish removed very quickly and efficiently
26 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Teresa,
Thank you for leaving a 5 star review.
It's great to hear Paddy and Steve could help you with your waste collection today.
We would be more than happy to pass your kind words onto the team, which I'm sure they'll really appreciate.
Thank you once again.
Jordan and Connor did a great job and…
Jordan and Connor did a great job and made quick work of it clearing a full van load of Rubbish in about an hour
25 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi James,
Thank you for your kind review.
We are happy to hear you had a good experience with the waste collection carried out by Jordan and Connor.
We will make sure to pass your nice feedback onto the team.
Thanks again.
Excellent
This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going above & beyond. Cannot recommend highly enough. They made a stressful situation easy for me.
24 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Veronica,
Thank you for using our service once again, we really appreciate it.
We're sorry to hear about your loss, but thankful we could help you with your clearance, especially during such a difficult time.
Julie, Jordan and Connor have all been notified of your very kind words, which I'm sure they will be very happy to receive.
Thank you once again.
Not recommended - poor collection service despite partial refund
Booked a half Luton van collection, but only a small amount of waste was taken and they left the rest. The team said it's because the van was already half full, but when we checked there was clearly still plenty of space left (it was maybe 1/5th full).
Also disappointing that they initially stayed in the van and tried to call rather than knocking, despite someone being at the property waiting for them.
Customer service did apologise and issue a £90 partial refund, which I appreciate, but overall it still felt expensive for what was actually collected.
12 March 2026
Unprompted review
Steve & Paddy collected all of the…
Steve & Paddy collected all of the waste that needed to be removed. Thank you for a good service.
20 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving a 5 star review.
We're delighted to hear Paddy and Steve could help you with your waste collection.
Your nice words have been passed on over to the team, which I'm sure they will be thankful to receive.
Thank you once again.
A very poor experience
Subcontractors refused to take all of the stated waste material despite it clearly being under the stated amount, leaving the heaviest items behind. Following up, a 'tip receipt' showed the addition of a sofa within the quoted amount that was deposited, but this was not part of our load. Customer service support was unhelpful and did not strive to resolve anything with me. 2 stars rather than 1, as they came a few days after we had booked.
10 March 2026
Unprompted review
Great clearance service in york
Tyler and Mark in York were great: on time, fast (<15min), methodical - even swept up after themselves! Really appreciated that they didn't step on the new turf next to the collection stuff.
Booking was easy, they responded quickly too. Would recommend!
Thanks!
19 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Helen,
Thank you for taking the time to leave us a 5 star review.
We're glad to hear you were satisfied with our service from booking on to having your waste collected by Mark and Tyler.
As a company, we always strive to not only clear but also clean up afterwards, so we really appreciate the kind words.
Your feedback has been passed on over to the team, which I'm sure they will be happy to hear.
Thank you again.
Easy & simple to book - super efficient collection
Easy & simple to book. Collection drivers were very professional, friendly and super efficient. Items gone within minutes - no fuss.
19 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving us a 5 star review.
We're happy to hear we could help you with your waste collection yesterday.
The team who completed the job for you was Dan and Trevor, and we have passed your kind words onto them both.
Thank you for choosing Clearance and Clean Up.
Brilliant service by Steve & Mark…
Brilliant service by Steve & Mark polite & professional. booked between 7.30 - 13.00 arrived 11.15 job done.
Point of contact lady was polite and helpful explained clearly pricing etc and collection windows score 10/10
19 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Joseph,
Thank you for the 5 star review, we really appreciate it.
It's great to hear that we could help you throughout from booking on to having your waste collected today by our team.
Your kind words have been passed onto the team as well as Louise, who was the lady who helped you book.
Thank you for choosing Clearance and Clean Up.
Extortional pricing
I was quoted £99 for removal of a single item when I specified several items to be removed. My local council charges £29 for a single item (albeit unassisted) and £10.50 for additional ones. I am getting the items in question removed with assistance for less than £50 total. The prices that this company charges are extortionate!
18 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi There,
We are always happy to receive honest feedback from customers, but in this case it is important to note that you did not book or use our service. Your review is therefore not based on an experience of our company, but on the fact that you did not agree with the quotation provided.
Our service is not comparable to a council bulky waste collection. We provide a fully assisted removal service, with a professional two-person team, flexible booking options, and fast collection times including same-day or next-day availability. Council services are generally unassisted, often require items to be placed outside in advance, operate with longer waiting times, and are subsidised by public funds.
As a licensed private waste carrier, our pricing reflects labour, transport, disposal charges, and recycling costs. Customers are, of course, free to choose the level of service that best suits their needs and budget. However, leaving a 1-star review and describing our pricing as “extortionate” without having used our service does not fairly reflect the value of what we offer.
We stand by the quality our service, and our many genuine customer reviews reflect that.
Kind Regards
Lewis
General Manager
Fantastic experience
Steve and Paddy were brilliant, very respectful and kind, going above and beyond to help by dismantling our old sofa which we struggled to do. Would definitely recommend to others
Thank you so much 😊
17 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Jude,
Thank you for leaving our service a 5 star review.
We're happy to hear you had a good experience with the sofa removal carried out by Paddy and Steve.
We have made sure to notify both Steve and Paddy of your kind words, which I'm sure they will be very happy to hear.
Thank you once again.
Steve and Paddy attended promptly and…
Steve and Paddy attended promptly and were only too keen to help. I had a slightly dodgy knee and so they insisted I didn’t get too involved and took all the clearance stuff I needed. Lovely chaps and I’d highly recommend.
17 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Simon,
Thank you for the nice 5 star review.
We're glad to hear Paddy and Steve could help you with your waste collection.
The team have been notified of your kind words, which I'm sure they'll be happy to hear.
Thank you for using Clearance and Clean Up.
Amazing service!!!
Recently had 3 piece suite collection. Paddy & Steve turned up. They were amazing and I can't thank them enough! My 3 seater wouldn't fit up my stairs, and they dismantled my sofa. Even breaking their tools to do so. Just went above and beyond to deliver a 5 star service. My furniture lift wasn't working and they made several trips, in the passenger lift and removed it all. I couldn't of received better collection men at abit of a stressful time, than those two. 10 stars!!!
13 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sin,
Thank you for taking the time to leave us such a thoughtful review.
We're really happy to hear you had a good experience with the sofa removal service carried out by our team.
As a company, we always strive to be helpful and make the process as hassle-free as possible, so we really appreciate the nice feedback.
Your kind words have been passed over onto Paddy and Steve, which I'm sure they'll be thankful to hear.
Thank you for choosing Clearance and Clean Up.
Reply from Clearance & Clean Up Ltd
Hi Shaune,
Thank you for leaving us a 5 star review.
We're delighted to hear we could help you with your waste collection today and we will pass your kind words onto both Paddy and Steve.
Thank you for choosing Clearance and Clean Up.
Fast and easy
Steve and paddy did a great job of clearing our waste. Fast and easy.
12 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Simon,
We really appreciate you taking the time to leave our company a 5 star review.
We're happy to hear Paddy and Steve could help you with your waste collection and your kind words have been put forward to them.
Thank you for choosing Clearance and Clean Up.
The two gentlemen of Stockport.
The two gentlemen, Ste and Gaz, were professional, courteous, careful and good-humoured.
They applied their strength with expertise, I’m so grateful for their work carried out willingly and rapidly.
Thank you, you are a credit to your company!
12 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Edward,
Thank you for the 5 star review, we're happy to hear you were satisfied with the waste collection carried out by Stephen and Gareth.
We always strive to apply professionalism and be as helpful as we can in each job, so to hear your kind words means a lot.
Your feedback has been passed over onto the team, which I'm sure they'll appreciate.
Thanks again.
On time
On time, cleared everything quickly. Great job Paddy and Steve.
12 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Stephen,
Thank you for the 5 star review, it's greatly appreciated.
We're glad to hear you had a good experience with the waste collection service carried out by Paddy and Steve.
We'll be certain to make sure your kind words reach them both.
Thank you once again.
Ste and paddy turned up on time
Ste and paddy turned up on time. Very friendly
Quick efficient lads.
Would highly recommend
6 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Patrick,
Thank you for the 5 star review about our waste collection service, we're happy we could help you with your clearance.
Helpful and Accommodating - would recommend
We rang them yesterday (10/3/26) to see if they could collect our two seater and three seater sofas urgently, as we had been let down by the British Heart Foundation (yet again). They were very helpful and accommodating and collected our sofas on the 11/3/26. Can definitely recommend
11 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sarah,
Thank you for taking the time to leave our service a 5 star review.
We are pleased to hear we could help you with the removal of your sofas and truly appreciate the very kind words.
Thank you once again for choosing Clearance and Clean Up.
Excellent prompt service at a good…
Excellent prompt service at a good price. The two guys that turned up Dan and Shaw were really helpful, quick and made easy work of the collection. I would highly recommend these two and the company.
10 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Karen,
Thank you for taking the time to leave our service a 5 star review, we're delighted to hear we could help you with your waste collection yesterday.
It's always our top priority to make the process as hassle-free as it can be, so to hear the team did this means a lot.
Your kind words will be passed onto Dan and Shaun, which I'm sure they'll be happy to receive.
Thank you again.
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