Clearance & Clean Up Ltd Reviews 

315
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, polite, and respectful, often going above and beyond to make stressful situations easier. Many highlight the service as excellent, noting the efficiency and professionalism of teams who work quickly and tidy up. The booking process is frequently described as easy and straightforward, with good communication. However, some customers experienced issues with scheduling, including unexpected changes to collection times or significant delays. Additionally, a few reported that not all agreed-upon waste was collected, with certain items left behind despite prior arrangements.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, politeness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Booking process

Users describe ambiguous interactions with the booking process, with many finding it easy and simple to book... See more

Product

Consumers find product removal services to be ambiguous, with some expressing satisfaction with the quick... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... See more

Company replied

Rated 5 out of 5 stars

Tim and Regan were efficient, polite and were careful when removing the sofas. Thank you so much for coming within the time slot and doing the job. We were let down by another company and I'm glad we... See more

Company replied

Rated 5 out of 5 stars

Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... See more

Company replied

Rated 5 out of 5 stars

This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(315)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Came nice and early to remove our sofas. Polite and friendly. Would recommend. Think the guys were Ryan and Shaun

14 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Lisa,

Thank you for leaving our sofa removal service a 5-star review.

We're pleased to hear you had a good experience throughout, including the collection carried out by Ryan and Shaun.

Rated 5 out of 5 stars

Quick and efficient

The guys were so quick, lovely individuals (Shawn and Ryan- apologies if I got your name wrong!) This service has given us a peace of mind, so much easier than if we were to have done it ourselves. Highly recommend for anyone looking to get rid of stubborn pieces of furniture!

13 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Dominyque,

Thank you for leaving us such a kind review.

We're very happy to hear you were satisfied throughout with our furniture collection service.

In each and every job, we always strive to provide a hassle-free experience, so we really appreciate the feedback.

Rated 5 out of 5 stars

Efficient quick clearance

Efficient quick garden clearance from Brent and Tim

13 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Anna,

We really appreciate the 5-star review.

It's great to hear you had a good experience with the garden clearance carried out by both Brent and Tim.

Your nice feedback has been forwarded to the team!

Rated 5 out of 5 stars

Brent and Tim

Brent and Tim, came and cleared away an old bed frame. They were very friendly, polite and efficient! Cheers Claire 😁

8 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Claire,

Thank you for the 5-star review.

We're happy to hear we could assist you with the clearance of your bed frame.

Your kind words have been passed on over to both Brent and Tim, which I'm sure they will really appreciate.

Thank you once again.

Rated 5 out of 5 stars

Usual excellent service

As usual excellent service from easy on-line booking to collection the next day. Despite it being a flat with no lift the heavy sofa was removed quickly and efficiently. Polite cheerful staff. Thank you .

1 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Rosalyn,

Thank you for taking the time to leave us a 5-star review, and for using us once again.

We're really happy to hear you had another great experience from booking on to having your sofa collection carried out by Tim and Brent.

Your kind words have been passed onto both the team, which I'm sure they will appreciate.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Paddy and Steve, did a fantastic job , Thanks

Great team ,turned up on time and did a great job clearing all the rubbish from my kitchen refit Thanks Paddy & Steve. Very pleased

30 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Nigel,

Thank you for leaving our service such a thoughtful 5-star review.

We're really happy to hear our team could help you clear your kitchen waste, and in a very good manner too.

Your kind words have been passed over onto Paddy and Steve, which I'm sure they will be glad to hear.

Thank you once again.

Rated 1 out of 5 stars

Useless company, awful customer service, stressed to the point of tears

Booked next day collection, they somehow organised it for the wrong day and I only discovered this after ringing and waiting half an hour for a response when it was too late to reorganise anything. I am now hundereds of pounds out of pocket after having to organise something last minute. I do not understand how an automated booking system can be subject to human error, clearly they don't know what they're doing. I am beyond furious and stressed to the point of tears. THANKS A LOT.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Paddy and Steve were great

Paddy and Steve were great, very friendly, got the job done fast despite it being a penthouse with a small lift.
Would definitely book again!
Thank you
-Cheryl

30 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Cheryl,

Thank you for using our waste collection service, and leaving a 5-star review.

We're happy to hear Paddy and Steve could help you clear your waste today.

Your kind words have been forwarded onto the team, which I'm sure they will be grateful to hear.

Thanks again.

Rated 5 out of 5 stars

Great service, highly recommend

Great service, turned up during allotted time, texts before hand and very courteous, highly recommend

28 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi John,

Thank you for the 5-star review.

We're happy to hear you had a good experience throughout with our waste collection service. We're glad we could help!

Rated 5 out of 5 stars

Great service

Great service.
Quick and efficient
Mark and Tyler dismantled shed and took away leaving area tidy

24 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Liz,

Thank you for the 5-star review.

We're glad to hear the team could help you with your garden clearance, and not only cleared your waste but swept up afterwards.

We have passed your kind words over onto both Mark and Tyler, which I'm sure they will appreciate.

Thank you once again.

Rated 5 out of 5 stars

Advised us of time of pick up and…

Advised us of time of pick up and arrived as expected. Paddy and Steve were friendly helpful and efficient.

24 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Christine,

We really appreciate you leaving our service a 5-star review.

We're happy to hear you had a good experience with the waste collection carried out by Paddy and Steve.

Your kind words have been passed over onto the team, which I'm sure they will be delighted to receive.

Thank you once again.

Rated 5 out of 5 stars

Amazing

Amazing. They was on time same day collection.

24 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Shada,

Thank you for the 5-star review.

It's great to hear you were satisfied with the level of service carried out by Paddy and Steve during your waste collection.

We really appreciate the feedback and would be more than happy to pass your kind words onto the team.

Rated 5 out of 5 stars

Great service

Great service by the 2 guys who collected my items

17 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Grant,

Thank you for leaving such a kind review about our service.

We're happy to hear you had a good experience with the waste collection carried out by both Mark and Tyler.

Your kind words have been passed over onto the team, which I'm sure they'll be thankful to hear.

Rated 5 out of 5 stars

Positive feedback

Hi, we couldn’t have had a better experience using clearance and Clean Up Ltd
We had a full van load of items to be removed from small household items to extra large pieces of broken equipment, mattresses, tv and loads more. The two men who arrived were super helpful, super pleasant and positively helpful.
Will use this company again in the coming weeks to help further with our house clearing

10 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Genevieve,

Thank you for the 5 star review, we really appreciate it.

We're delighted to hear our team could help you with your house clearance, and were polite throughout.

The team who completed the job for you was Mark and Tyler, and we will pass your kind words onto them.

Thank you once again.

Rated 5 out of 5 stars

Did a great job.



I have used these a couple of times now, for removal of several bulk bags of garden waste, there was an issue on the second booking, but it was sorted out quickly, all in all a great service, would recommend.

2 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Alan,

We really appreciate the 5 star review and you using our service once again.

We're happy to hear we could help you with your garden clearance and truly are thankful for the kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and helpful guys. Highly recommended.

2 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Nanette,

Thank you for the 5 star review.

We're happy to hear we could help you with your waste collection.

The team who carried the job out for you was Nikki and Stuart, and your kind words will be passed on over to them.

Thank you once again.

Rated 5 out of 5 stars

Jordan and Connor took away the sofa

Jordan and Connor took away the sofa, on time, no hassle and a lovely friendly service . Great booking system, was kept updated. Definitely recommend 😊

30 March 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Amanda,

Thank you for using our service and leaving a 5 star review.

We're happy to hear you were satisfied with the sofa removal carried out by both Jordan and Connor.

We will make sure your kind words reach the team, which I'm sure they will really appreciate.

Thank you once again.

Rated 5 out of 5 stars

These lads did a cracking job

These lads did a cracking job, was straight in and out for out house removal, just got the job done, could not complain at all, well done Steve and dan

12 March 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Finley,

Thank you for your kind review.

We're glad to hear Steve and Dan could be of help with your waste collection.

Rated 5 out of 5 stars

Steve and dan were fantastic removed…

Steve and dan were fantastic removed all my waste followed up by a good sweep .thanks lads

18 March 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Dave,

Thank you for leaving our service a 5 star review.

We're happy to hear Steve and Dan could help you clear your waste and even sweep up afterwards.

Rated 5 out of 5 stars

Paddy and Dan P turned on time

Paddy and Dan P turned on time. Very efficient. Went above and beyond. Great guys, brilliant service, 5 stars

17 March 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Steve,

Thank you for the 5 star review.

We're glad to hear Paddy and Dan could help you with your waste collection.

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