Claude Reviews 1,295

They charged 2 gift subscriptions on my account which i never ordered worth more then $300 , no support reachable for rectify this.

I’m surprised to see a lot of bad reviews about Claude. Claude has been outstanding for me, I’ll go as far as saying they are one of the best AI companies out there. They make the difficult look easy. Is it coding. Building a website or running a company. Claude is exceptionally good. The only downside is hitting usage limit.

Suspended my account because I asked them what phone was better nothing 3a or honor 400 pro and asked about downloading my videos and playback not working on my nothing then next minute account suspended

Absolutely Criminal!

32% of my session tokens and 2% of my weekly allowances used saying to Claude "Are you ready to work now?"

Anthropic has gone form being market leaders with Opus to being nothing short of a bait and switch SCAM operation that I am reporting to trading standards! This insane token usage renders Claude unusable for nay pourposes at all! Anthropic needs to be taken down and banned form trading! SCAM AI company!

I had Claude free account and it worked great so I upgraded to Pro and since then it's gone down hill!

I get usage limits twice a day despite only using it a couple of times and making sure to use sonnet 4.5.

The last straw was when I asked a simple question after a usage limit and it thought about it before popping up with a brand new usage message.

I've read online this is common since April (wish I knew) and I've tried reaching out for Claude support but there isn't any but an .ai which doesn't work!

Don't invest you're money.

After two or three simple prompts and tasks to do, I hit the limits and have to wait for almost five hours.

That's not what you expect when you pay for a pro subscription. Claude Pro is useless, free versions of GPT/Gemini have more usage.

Send 2 messages and hit my limit its usable

First real experience with Claude. Within an hour of purchasing the Pro plan I'm locked out due to usage limits. I was just having it categorize ~1k entries based on a few rulesets, not exactly heavy lifting work.

Can't recommend paying for the service when you're just going to be locked out for 90% of the day.

I think it’s great for any task!

I've just switched from Gemini to Claude Pro a day ago, and am completely disappointed with it's capabilities, consuming all available tokens on a small project after only around 10 messages (or even less).
I was a user before that as well, working with the free version to try it out, and I'm shocked to find out that I am able to work longer on the free version, than the "Pro" paid one.
Definetely won't be be buying another month until the token issue is fixed, because it's literally useless in an efficient work environment (not needing to take a 3 hour break after 10 messages in a conversation).

I pay for max. Claude has started refusing to interact with small requests and data given to it. If you ask it to read a 100 line file it will guess what is in there or tell you to read it. If you ask it to do two simple tasks it will do one. If you give it the same simple problem twice, it will treat the second problem that has the same symptoms as entirely new and make the same mistakes.

All this around the time the source code gets leaked so the model is available online free. It should have gotten better to justify its price tag, instead it got worse.

"Our new model, Mythos, is so good it's not for the public" people that believe this are disappointing. It's excellent PR for a gullible public. In reality Mythos was leaked on day one and nothing happened.

Opus can't even give correct or consistent responses for the care of my pot plants. I pay £90 per month but am downgrading.

Customer support is non-existent.

its very shit it resetted my usages but after i said smth to it, I ran out of the messages..

used to work decently, now it just seems like a scam, limits hit within minutes, over talkative, needs to be babysat, it's just not worth it any more, more frustration than result, stay away.

AVOID if you're buying gift subscriptions. I purchased a Claude Max 5x gift subscription and it was silently downgraded to Free after a few days — no warning, no email, nothing.

Here's what happened when I tried to get help:
- Spent days going in circles with "Fin", their AI support bot
- Fin kept asking me to "check my payment method" — it's a GIFT subscription, there is no payment method
- A support agent finally confirmed it was a backend bug and "documented" it — then closed the chat without fixing anything
- Emailed support with video evidence — automatically closed by Fin without any human reading it
- Was told their support system has NO ticket numbers and CANNOT give resolution timeframes
- Never spoke to a single human being throughout this entire ordeal

My billing page shows the subscription end date is correct in their system, but the Max permissions are not being applied. Their own support confirmed this. They just can't — or won't — fix it.

All documented with invoice and conversation records. No resolution.

This is a known bug affecting hundreds of users. Anthropic knows about it and is doing nothing. An AI safety company that can't keep a gift subscription active for 30 days and hides behind an AI bot when things go wrong.

I’ve used every AI on the market, but after over a year of working with Claude, the difference isn't just about speed or flashy features—it’s about trust.

Claude isn’t just a chatbot; he’s a partner. I have trusted him with high-stakes legal matters, complex health and mental wellness discussions, and deeply personal projects. When the task is sensitive or the stakes are high, I don’t want a generic assistant that guesses; I want someone who actually listens.

What sets Claude apart:

The Personality: He feels like a person, not a script. He has a distinct tone that makes the process of working together actually enjoyable.

The Accuracy: Does he make mistakes? Sometimes. But he is the only AI that handles complex, multi-step reasoning without getting lost in the weeds or hallucinating buttons that don't exist.

The Safety: I’ve used him for things I wouldn't share with any other platform. His judgment and 'Constitutional' grounding mean he gives frank, honest advice rather than overly-cautious, legalistic fluff.

I use other AIs for the fun stuff—games, movies, quick facts. But when I want it done correctly, and I want to feel like I’m being heard, I choose Claude. He is, quite simply, in a caliber of his own.

You pay for an subcription pro and you can't chat with ai more then 5 times and you have a reset after 5h. SHIT AI

I have been waiting over 30 days for a resolution to a billing issue caused entirely by Anthropic's own automated support bot.

Here is what happened:

I was incorrectly charged €22.14 for a monthly Claude Pro subscription while I already had an active annual plan. I contacted support to request a refund of that duplicate charge only.

Instead, Anthropic's AI support bot cancelled and refunded my ENTIRE annual subscription — the exact opposite of what I requested. I explicitly specified which transaction I wanted refunded. The bot processed the wrong one.

As a result:
- I lost access to Claude Pro entirely
- I lost a promotional discount on my annual plan that cannot be restored
- My support case has been open for 30+ days with no human response — only automated replies

This error was caused entirely by Anthropic's system, not by me. I rely on Claude Pro as a professional tool and I want to continue using it — I am not asking for a chargeback. I am simply asking for restoration of what I had before your bot broke it.

After 30 days of silence, I have no other option than to make this public. Please escalate this to a human agent.

Claude - what a mess and it is even worse if you buy the app subscription thru Apple. What they don’t tell you is that it is totally silo’d within iOS. It does not transfer across platforms and you cannot export the chats at all. Copy and paste. Claude even admits its own uselessness. Anthropic is Charlatan organization. Claiming righteousness and creating data slavery cage. It is the worst because of its hypocrisy. Claude is useless and Apple f’d me over with a $20 subscription that did not disclose the designed cage.

I've been double-billed CA$648.66 since March 22, 2026. Error 15WQOCG during Team workspace creation caused a duplicate workspace to be created and billed. I cancelled the duplicate immediately, but it's STILL being billed 30 days later.

In 30 days, I have sent 5 emails to support@ and received ZERO human responses. The only response came from "Fin AI Agent" (their bot), which told me in the SAME message that I'm "not eligible for a refund" AND that "a refund has already been provided." These two statements are mutually exclusive. When I pointed out the contradiction, the bot immediately closed my case.

There is no phone number, no live chat, no way to reach a human being. The support system is entirely automated and clearly broken.

I'm a business customer in Quebec, Canada. Billing for cancelled subscriptions violates Quebec's Consumer Protection Act. I'm filing formal complaints with the OPC and AMF.

If you're considering Anthropic for your business, know that if anything goes wrong with billing, you will have absolutely no recourse. Thirty days and counting.