the problem that i had was that it was never specify into words that the minimum amount for the the player to get gems is 3.01 and the texts on the deposit page do not mention it,i deposited less then... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes
Company replied
just a little unlucky i guess but what can you do? great compatibility and fun on the mobile version sometimes i have to refresh the page because it bugs but its a million times better and cleaner th... See more
Company replied
So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more
Company replied
Company details
Written by the company
Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.
Contact info
Nicosia, Cyprus
- support@clash.gg
- clash.gg
3.3
Average
831 reviews
Replied to 63% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Clash.GG
Hi Flávio,
Thank you for the great feedback! 😊 We’re thrilled to hear that you were happy with the fast support.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast response time and care from support
Fast response time and care from support team, very fun website with a dedicated community aswell!
2 July 2025
Unprompted review
Reply from Clash.GG
Hi Owen,
Thank you for the fantastic feedback! 😊 We’re thrilled to hear that you had a great experience with our support team and enjoyed the community and overall website.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
The people are awesome and helped me…
The people are awesome and helped me out really well way better than any other site I have used.
1 July 2025
Unprompted review
Reply from Clash.GG
Hi Alex,
Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that our team was able to help you out and that you had a better experience than with other sites. We always strive to provide top-notch support, and it’s great to know it made a difference!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
scummy site
They change the summer event rules last second.
Beach balls will be reset at GMT midnight on the last day of the month.
it didnt say this when the event started not even 1 week into the event. so people saved some of the event currency and clash gg removed them all
also a big house edge
1 July 2025
Unprompted review
10/10 customer service
10/10 customer service, Blunc from clash was really helpful and solved my withdraw issue really fast! Best site
30 June 2025
Unprompted review
Reply from Clash.GG
Hi Ajo,
Thank you for the amazing feedback! 😊 We’re so glad to hear that Blunc was able to help you quickly and resolve your withdrawal issue. We’re proud to have such a dedicated support team!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Great customer service and site
Great customer service went from 15-1500$ but lost to my own stupidity lol
28 June 2025
Unprompted review
Reply from Clash.GG
Hi Easton,
Thank you for the fantastic feedback! 😊 We’re glad to hear that you had a great experience with our customer service and site. We understand that sometimes the outcome can be frustrating, but it’s all part of the fun. We appreciate your honesty and positive attitude!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
excellent customer service
28 June 2025
Unprompted review
Reply from Clash.GG
Hi Dan,
Thank you for the great feedback! 😊 We’re so happy to hear that you had an excellent experience with our customer service.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi there,
Thank you for the positive feedback! 😊 We’re so glad to hear that your questions were answered quickly and clearly.
If you need any further assistance, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi sourynick,
Thank you for your feedback! 😊 We’re happy to hear that the issue was resolved quickly and everything is sorted out.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
shit odds and rigged
22 June 2025
Unprompted review
Reply from Clash.GG
Hi Alex,
We’re sorry to hear that you’re not satisfied with your experience. At Clash, we pride ourselves on fairness and transparency. All of our games are powered by a provably fair system, and we offer the ability for players to verify outcomes through cryptographic randomness.
We understand that losing streaks can be frustrating, but we want to assure you that our platform is designed to be fair and transparent. You can verify game results at any time through our fairness page: https://clash.gg/fairness.
If you have any specific concerns, please feel free to contact our live support team via the orange chat button on clash.gg, and we’ll be happy to assist you further.
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi there,
Thank you for the amazing feedback! 😊 We’re thrilled to hear that you had the best experience overall. We truly appreciate your support!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
The staff 5 stars their live stream 0
The staff 5 stars their live stream 0
The guy was raiging against pmaying wtf is this but the site is fun to play i like a lot i just hope its not the same clashgg streamer all the time lol so
Support ☆☆☆☆☆
Clashh live stream○●₩¿
22 June 2025
Unprompted review
Reply from Clash.GG
Hi Kevin,
Thank you for your feedback! 😊 We’re glad to hear you enjoy playing on Clash.gg, and we truly appreciate your kind words about our support team.
We understand your concerns about the live streams, and we’ll make sure to pass your feedback along. We aim to provide a fun and enjoyable experience for all players, and we’re constantly working on improving the platform.
If you have any other questions or need further assistance, don’t hesitate to contact our live support team via the orange chat button on clash.gg. We’re always here to help!
Kind regards,
Clash Customer Service Team
Good site overall
Good site overall. I think the battle system could be improved a bit since it’s laggy from time to time. Support was quick and helpful.
10 June 2025
Unprompted review
Reply from Clash.GG
Hi Phil,
Thank you for your feedback! 😊 We’re glad to hear that you’ve had a good experience overall, and we truly appreciate your kind words about our support.
Regarding the lag in the battle system, we’re always working on improving the platform and making it as smooth as possible. If you have any specific suggestions on how we could improve the battle system, we’d love to hear them! Your feedback is valuable to us, and we’re always striving to enhance the user experience.
If you need any further assistance, feel free to reach out. We’re here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi Kaneda,
We’re sorry to hear about your negative experience. We take all feedback seriously and would love to understand more about what happened. Could you please reach out to us directly with more details, so we can look into the situation and help resolve any issues?
We’re always here to assist, and we’d appreciate the opportunity to improve your experience.
Kind regards,
Clash Customer Service Team
withdrawable skins, but you can withdraw money only if you get KYC
easy and fast support, helped me withdraw skin tomy account
16 June 2025
Unprompted review
Reply from Clash.GG
Hi Busin,
Thank you for your feedback! 😊 We’re happy to hear that our support team was able to assist you with withdrawing your skin.
Just to clarify, KYC verification is only required for withdrawals when you’ve deposited via fiat (such as credit card or bank transfer). This is in line with our AML policy for compliance, which you can review here: https://clash.gg/aml.
If you need further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Missy best helper 🩷
16 June 2025
Unprompted review
Reply from Clash.GG
Hi Trash,
Thank you for the wonderful feedback! 😊 We’re so glad to hear that Missy was able to help you and make your experience better. We’ll be sure to pass along your kind words to her!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
papa is fun to interact with and very…
papa is fun to interact with and very helpful and straightforward overall
14 June 2025
Unprompted review
Reply from Clash.GG
Hi Lancekaster,
Thank you for the kind words! 😊 We’re so glad to hear that Papa was fun to interact with and that you had a positive experience. We’re always happy to provide straightforward and helpful support.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Runesen was amazing
Runesen was amazing, got my problem settled within a minute. Great work so far.
13 June 2025
Unprompted review
Reply from Clash.GG
Hi Snwy,
Thank you for the wonderful feedback! 😊 We’re thrilled to hear that Runesen was able to resolve your issue so quickly. We’re proud to have such a dedicated support team.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Reply from Clash.GG
Hi Kadin,
Thank you for the positive feedback! 😊 We’re so glad to hear that our support team took great care of you.
If you need any further assistance, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast and amazing support
10 June 2025
Unprompted review
Reply from Clash.GG
Hi Simão,
Thank you for the amazing feedback! 😊 We’re thrilled to hear that you had a fast and positive experience with our support team.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
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