the problem that i had was that it was never specify into words that the minimum amount for the the player to get gems is 3.01 and the texts on the deposit page do not mention it,i deposited less then... See more
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Review summary
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What people talk about most
Reviews shaping this summary
this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes
Company replied
just a little unlucky i guess but what can you do? great compatibility and fun on the mobile version sometimes i have to refresh the page because it bugs but its a million times better and cleaner th... See more
Company replied
So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more
Company replied
Company details
Written by the company
Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.
Contact info
Nicosia, Cyprus
- support@clash.gg
- clash.gg
3.3
Average
828 reviews
Replied to 63% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM!
Scam site when you got a lot of profit u cant withdraw items, it says that the item its unvailable when it stills in market and u cant withdraw more
20 May 2025
Unprompted review
Reply from Clash.GG
Hi Daniel,
We’re sorry to hear about the issues you’ve encountered. We understand how frustrating it can be when you face problems with withdrawals. However, if you're experiencing an issue where an item is unavailable, it’s most likely related to the market availability or stock issues, which can sometimes happen.
If you're unable to withdraw, please contact our live support team, and we'll look into it for you. We’re committed to resolving any concerns you may have and ensuring that your experience is smooth and enjoyable.
Thank you for your patience,
Clash Customer Service Team
customer service is really nice
customer service is really nice, helped with all my issues.
16 May 2025
Unprompted review
Reply from Clash.GG
Hi derk,
Thank you for the wonderful feedback! 😊 We’re thrilled to hear that our customer service was able to assist you and resolve your issues.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast Help – Everything Works Perfectly
Technical support was prompt in resolving my problems, and the skin withdrawal system is functioning properly.
15 May 2025
Unprompted review
Reply from Clash.GG
Hi Roman,
Thank you for the great feedback! 😊 We’re so glad to hear that our technical support was able to resolve your issues promptly and that everything, including the skin withdrawal system, is functioning properly.
If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
If i could i would give 0/5 because…
If i could i would give 0/5 because this site is soo laggy it has so many problems, the support is terriable and it is so rigged
11 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re truly sorry to hear about your frustrating experience, and we take all feedback seriously. Clash works hard to ensure a smooth experience for all our users, and we understand how lag and issues with support can affect your enjoyment of the platform.
We recently addressed the lag issues and have worked with our team to improve site stability. If you’ve been experiencing ongoing problems, we’d love to hear more so we can resolve them for you. Please feel free to reach out to our live support team via the orange chat button on clash.gg, and we will do everything we can to assist you.
We are committed to providing a fair and enjoyable experience for all players, and we’d be happy to investigate any concerns you have.
Kind regards,
Clash Customer Service Team
Quick issue resolve
10 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback! 😊 We’re glad to hear that your issue was resolved quickly.
If you need any further assistance, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Very profesional and fast
10 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback! 😊 We’re glad to hear that you had a professional and fast experience with our support team.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Fast support
Fast support. Anw, you need to know when to stop in profit if you want to survive here. I'm not
10 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for your feedback! 😊 We’re glad to hear that you had a positive experience with our fast support.
We completely understand that managing your balance and knowing when to stop is important for maintaining a healthy experience. It's always important to play responsibly, and we encourage all users to set limits and take breaks when needed.
If you ever feel like you need a break, we also offer a self-exclusion option, where you can temporarily self-exclude from the site for a set period. This means you won’t be able to play, deposit, withdraw, claim rain or free cases, or view other players' games during that time. You can learn more about this and set it up here:
👉 https://clash.gg/self-exclude
If you ever need assistance or have any further questions, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Good site and good support
Good site and good support. Always there to help.
9 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the great feedback! 😊 We’re so happy to hear that you’ve had a positive experience with both our site and support team. We’re always here to help!
If you need anything else, feel free to reach out. We’re always here to assist you!
Kind regards,
Clash Customer Service Team
Scam website..
Scam website... I go normal , I win a shit pot , than I put crazy , I start hitting 0.01% and 1% in 2 cases , and lose , that I go group (0 hits) , I go crazy and I suddendly turn the luckiest guy alive. 1 time ? okay . 2 ? scripted website . 25 times ? Don´t you ever play in this shit... go to the rain , scam them but don´t deposit , scam website and scripted asf
8 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re sorry to hear about your frustration. At Clash, we take fairness and transparency seriously. All of our games are powered by a provably fair system, ensuring that outcomes are determined by cryptographic randomness. While we understand that losing streaks can be frustrating, we want to assure you that our platform does not script or manipulate results. You can verify the fairness of any game outcome at any time through our system here:
👉 https://clash.gg/fairness
If you feel that there’s been an issue with your account or the games, we encourage you to contact our live support team via the orange chat button on clash.gg, and we’ll be happy to review the situation.
Kind regards,
Clash Customer Service Team
BEST SITE EVER
4 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the amazing feedback! 😊 We’re so glad to hear that you think we’re the best!
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Had an issue regarding a battle
Had an issue regarding a battle. Contacted support and got into contact with a awesome person named Shane.
Sorted out my issue in literal seconds.
If you get this guy be sure to know he'll sort you out immediately.
GIVE THIS GUY A RAISE!!!
3 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that Shane was able to resolve your issue quickly and efficiently.
We’ll definitely pass along your kind words — we couldn’t agree more, he deserves all the recognition!
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Nice site
Great support, nice comunity
But its still gambleing so be carefull
2 May 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the great feedback! 😊 We’re glad to hear that you’ve had a positive experience with our support and community. We always strive to make the experience enjoyable for everyone.
We also appreciate the reminder to play responsibly. It’s important to always stay in control, and we encourage all our users to do so.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Super fast and responsive and helpful.
Super fast and responsive and helpful.
A++ support
28 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the fantastic feedback! 😊 We’re so glad to hear that our support team was fast, responsive, and helpful. We always strive to provide the best service possible.
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
I was placing .44 cent bets on tiles…
I was placing .44 cent bets on tiles and after a win it auto placed my bet to 62 dollars and I had lost my entire balance. Support doesn't care about you. I'm livid. It also wasn't updating my balance so I had no idea I even had that bet placed? Had to look into my history to see that somehow a 62 dollar bet was placed but STILL SHOWING I had that money in my account to withdraw. REALLY FISHY. I DIDNT PLACE THIS BET! CRAZY! it's a scam clearly!!!
28 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re really sorry to hear about your experience, and we understand your frustration. Clash.gg strives to provide a smooth and fair experience for all our users, and we take issues like this seriously.
Regarding the issue with the bet placement, we can assure you that all bets are placed by the user, and there should not be any automatic changes to your bet size unless specifically requested. If there was an error where your balance was not updated correctly, we sincerely apologize for the confusion and inconvenience caused.
If you haven't already, please contact our live support team via the orange chat button on clash.gg with your account details, and we’ll investigate the situation thoroughly. We are committed to resolving any issues that our users face and ensuring that all transactions are clear and transparent.
Kind regards,
Clash Customer Service Team
KYC may be the problem there
KYC may be the problem there, but game experience is perfect. I agree to lose 10-15% on withdrawin in Skins when I win there. Got lucky and in case battle 3v3 my bot won gloves worth ~$4k. Games looks like fair, enjoyed as well.
28 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for sharing your experience! 😊 We’re glad to hear that you had a great time with the games and enjoyed the fairness of the platform.
Regarding KYC, we understand that it can sometimes take a bit of time, but it's an essential part of our process to ensure the safety and security of all users. If you encountered any issues during verification, please feel free to contact our live support team via the orange chat button on clash.gg, and we’ll be happy to assist.
As for the CSGO skins, we use third-party providers to ensure a reliable supply, and the markup is set by them. We appreciate your understanding on this and are glad to hear you’re happy with the experience overall.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Really nice support even when I messed…
Really nice support even when I messed up they helped me out
Just MVP support
28 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the kind words! 😊 We’re so glad to hear that our support team was able to assist you, even when things didn’t go as planned. Our team always strives to provide the best support possible, and we’re happy we could help!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Don't use this site you will lose money on withdraw
Incompetent KYC team forces you to withdraw using overpriced CSGO skins. Completed their KYC procedure to get a error, go in for manual KYC and they decline my submission despite me following everything they asked for causing me to lose 150$+ off my withdraw because the skins on their shop are jacked up 10-15% market price.
28 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re sorry to hear about your experience, and we understand your frustration.
Regarding the CSGO skins, we use third-party providers to ensure 100% uptime with fully stocked skins. Since we don’t control their markup, it’s possible that the prices may be higher than those found on other platforms. However, we always work to ensure the best experience for our users, and we are not a dedicated skin trading site.
As for the KYC procedure, we take security very seriously, and there are specific policies in place to ensure the safety of all users. If your submission was declined, it was likely for security reasons, but please understand that we cannot disclose the details of specific decisions for privacy and security purposes.
If you still have concerns or need further assistance, please feel free to contact our live support team via the orange chat button on clash.gg, and we’ll be happy to assist you further.
Kind regards,
Clash Customer Service Team
speedy reply and problem was solved in…
speedy reply and problem was solved in 10 mins
28 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the great feedback! 😊 We’re thrilled to hear that your issue was resolved quickly and efficiently.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
Holds your option to withdraw for hours…
Holds your option to withdraw for hours hoping you spend your winnings.
25 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re sorry to hear about your frustration. It is not our practice to hold withdrawals for hours. If there was a delay, it was likely due to a specific case in which we needed additional information to process your request, such as KYC verification or verifying account details.
If this was the case, we sincerely apologize for any inconvenience it caused, and we hope that the issue has now been resolved. If you’re still facing any issues or have questions regarding a withdrawal, please don’t hesitate to reach out to our live support team via the orange chat button on clash.gg, and we’ll assist you right away.
Kind regards,
Clash Customer Service Team
support is incredibly useful and have…
support is incredibly useful and have helped very well in returning an account i couldnt log into
26 April 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for the fantastic feedback! 😊 We’re so happy to hear that our support team was able to assist you in recovering your account quickly.
If you need anything else, feel free to reach out. We’re always here to help!
Kind regards,
Clash Customer Service Team
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