Have been wearing Clark’s for years and have never been disappointed. This purchase was to re-purchase a favorite. Didn’t give 5 stars because delivery time was lengthy. 
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The experience was fine. The shoes arrived earlier than promised. This can be a problem when a package arrives days before plan and no one is available to accept the package
Love Clark's! Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic. The website is easy to use with wonderful filters to... See more
Clarks has the best shoes for me... even recommended by my podiatrist as one of his preferred shoe brands. Always comfortable. Purchasing and returns are very straightforward. I just wish the local... See more
Company details
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At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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4.3
Excellent
7K reviews
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Loved the shoes
Loved the shoes, sizing ran true to size. Arrived fast and packaged well. Good quality shoes and a good price, great sales. Had to return 2 pairs because of fit (too narrow for my feet) and the return was very smooth and representative was very helpful.
30 November 2025
I found shoes that fit.
30 November 2025
I don't understand why you don't carry…
I don't understand why you don't carry half sizes for size 10. Size 11's are to big.
1 December 2025
Reply from Clarks USA
Hi Teresa Roth,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
Love it
Bought it for my father’s Christmas gift and he loved it. The material is soft and it fits well. The shipping was goo didn’t have to wait long to receive it.
29 November 2025
Great Shoes and Customer Service
I ordered a pair of boots that ended up being a size too large. The process was easy with the choice to exchange for the correct size. The replacement pair fit perfectly. They are very comfortable and stylish.
I also ordered dress shoes with a heel. They fit perfectly and are the most comfy dress shoes I ever owned.
30 November 2025
Love all the shoes that clarks made are…
Love all the shoes that clarks made are comfortable and nice good quality
30 November 2025
Exactly what I wanted
Exactly what I wanted, arrived quickly, perfect fit, great style,
29 November 2025
Exchanges/Returns
I wish to let you know that I’m a very disappointed consumer and former customer. The change for returning a product I was willing to try and intending to enjoy is one of the reasons I will not be a returning customer.
30 November 2025
Reply from Clarks USA
Hi Joan Dushane,
Thank you for taking the time to leave a review of your recent experience with our Customer Care Team and I am truly sorry that the service received did not meet the high standards we strive for.
We are keen to put this right promptly and would therefore kindly ask you to please use our contact form, via the link below, selecting escalation as your reason for contact.
https://www.clarks.com/contact-us
Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -
Reply from Clarks USA
Hi Brenda Skinner,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.
Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused -
Nice shoes at a good price.
30 November 2025
Fantastic selection and great service.
As usual, shopping with Clark's was a delight. From the selection to the price, it was a delight to purchase from you again. Plus an easy to navigate and user friendly website that made it all so easy. And quick shipping too! Thanks Clark's!
30 November 2025
Shoes are very comfortable and somewhat…
Shoes are very comfortable and somewhat fashionable.
30 November 2025
I need narrow width and they had what I…
I need narrow width and they had what I was looking for. Shipping was fast. Shoes hold up longer than others I have had.
29 November 2025
I love the flats I ordered
I love the flats I ordered. I could spend all day in them! But I was very disappointed in the boots I ordered. I need wide calf and you evidently don’t carry them! I had to return them. The shoe part fit but couldn’t get them zipped all of the way. I love most Clark shoes.
30 November 2025
Reply from Clarks USA
Hi Charles Barron,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
Shopping online was very simple
Shopping online was very simple. I found exactly what I was looking for!
30 November 2025
I find Clark’s shoes and boots to be…most comfortable.
I find Clark’s shoes and boots to be consistently well made, the quality of the leather and materials the sole are made from wear very well.
30 November 2025
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