The representative I spoke with was named Anya. Anya was truly excellent to work with. She understood what I was asking for regarding changing my payment date. She explained everything well, was patie... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
River did an amazing job helping me out today. My checking account was sadly hacked and my debt card on file was no longer valid. He helped me remove that card and update my new one. He answered all my questions and was very nice.
She tried everything she could to help me even with me being snappy thats good customer service 🙂
I recently worked with Mark from the ClarityPay backend team on my settlement loan, and I am so grateful for his support. From start to finish, Mark’s knowledge, professionalism, and kindness made a difficult time much easier. He offered clear guidance, constant reassurance, and genuine care that turned a stressful experience into a manageable one.
Mark did everything possible within his means, and I truly felt like I had a trusted friend by my side throughout the process. He is an exceptional representative and a tremendous asset to ClarityPay. I am deeply appreciative of his dedication and outstanding service. Thank you, Mark, for making such a difference in my life.
Jackson was such a great help! Very informative, patient, and considerate. We need more Jackson’s in customer service! :)
The assistance I received from River in setting up my online account was clear and straightforward. He spoke clearly and at a pace I could understand. Customer service was able to direct me to help me set up account and ensure my autopsy was activated.
Very good she helped me out so much with kindness and care
She immediately attended my concerns on why i wasnt able to pay my dues. She knows exactly how to help me as a client and meet my needs and expectations. Thank you!
Agent was knowledgeable, helpful and pleasant. Actual joy to speak with. Thank you!
I had a really great experience speaking with River over the phone. He was incredibly helpful, patient, and took the time to make sure I understood everything clearly. I truly appreciate the effort he put into assisting me and how smoothly he handled my concerns.
today i called to resolve an issue i’ve been having for a few weeks now and i was able to talk to Suzain and she solved my issue and helped so much so did her supervisor Ashley too.
Carlo was so kind and handled my situation so thoughtfully. Thank you so much :)
Elle was so amazing! Helped me find everything fast and made sure everything went smooth. Great customer service!!
JM was very helpful and patient. I called to cancel my loan request within the 72 hour window.
I called and spoke to JM about my loan. He was very helpful and understanding with answering my questions. Excellent customer service! Thank you!
Elle was very present to talk with and very helpful
JM was very helpful and handled my problems very quickly. Definitely one of the best
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.