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3.1

Average

TrustScore 3 out of 5

2 reviews

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3.1

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(2)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered one set charged for two..

I ordered one set, but as I was paying, it showed two separate transactions for two sets. I emailed them straight away and got a bad answer, and also was told my order was already bagged and sealed ready for dispatch..then went on to say there would be no problem as they would refund me. Well a few more days
have passed, had a few emails offering 25% back, then 40% back and stating I can keep both sets..
I tried using one set, fr a few days.. four hours daily So wrote and told them this, and that I do not like or want them, can I please have a refund . Nope not for me.. Too tight in my ears..plus a rushing sound similar to putting sea shell to ear. Thats when they started offering me a discount.. WHY? Already said I DO NOT WANT THEM they advertise 60days money back guarantee..???

Not a very good company.

22 August 2026
Unprompted review
Rated 1 out of 5 stars

Their hearing "aids" are a joke

Their hearing "aids" are a joke.
I ordered a set but accidentally purchased two sets. This however wasn't the problem. I received the "aids" and tried one set and found that all I was hearing was a loud hiss similar to white noise.
I contacted them and was offered a 25% refund, and when this was declined was than offered 35% followed by 40% refunds.
What is the point of this when the purchases are not fit for purpose?
I'm currently waiting on instructions on how to return them and get a full refund.

27 August 2026
Unprompted review

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