clarendongames.com Reviews 

12
•
TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.3

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(12)

1 review in the last 12 months

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Rated 5 out of 5 stars

Best customer service!!!

Best customer service I have had in years! Will made our entire experience with Clarendon Games a fantastic one! He made us feel like VIPs. I would recommend Clarendon Games to anyone! And the games themselves are an absolute blast!!! Thank you so much!!

14 September 2023
Rated 1 out of 5 stars

Awful dishonest customer service

I ordered a board game for Christmas 6 December so plenty of time for it to arrive before I travelled for Christmas holidays on 18th December. 6 days pass still no sign of the parcel I contact Clarendon explaining I need the item on the Saturday at the latest as I travel the next day and it's to take with me. I'm assured it will be sent by UPS and will arrive by Saturday. Saturday no sign of the item and I'm unable to reach clarendon. I go back into the order and it appears rather than shipping by UPS they sent it Royal Mail and despatched almost a week after I ordered it. So they were not only slow but also misleading. Package is now sitting in an open porch and can be seen and taken by anyone. Never purchasing from them again. No further response not even an apology. I'm in a remote area and so I can't now purchase another game for the family for Christmas.

17 December 2022
Rated 1 out of 5 stars

Poor customer service

Very unhappy with your customer service. I have still not received a shipping confirmation not had your support answered my outreach inquiring. I sent $100 and have no idea when I will receive my games. Would be awesome if someone could get back to me.

8 February 2022

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