A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
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I can highly recommend this company. My order consisted of Orkney Cheddar and Glenshiel chocolates and they were both delicious. I also couldn’t believe how quickly the order arrived, packed in a litt... See more
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What a pleasure dealing with Clan Artisan. The tea towels I purchased are beautiful and the personal phone call to let me know that one item was unavailable and offer a substitute was very much apprec... See more
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Company details
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
182 reviews
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Reply from Clan Artisan Ltd
Thank you so much for leaving this 5 star review ! We really appreciate it x Hope we can help you again soon :)
A pleasure to deal with..........
A pleasure to deal with throughout the transaction, as Clan Artisan was very personal throughout. I would strongly recommend this business, and will, definitely, use Clan Artisan again. I wish you all success for the future.
14 July 2022
Reply from Clan Artisan Ltd
It was an absolute pleasure sorting your gift ! Hope your brother loved it xx
Just call if you need any help with anything in future and can sort for you over phone also :)
Thanks so much for taking the time to write this review . It’s so appreciated xx
Take care
Jen M
Reply from Clan Artisan Ltd
Thank you so much for this amazing review ! It really means a lot xxx
Great fathers day gift
Great fathers day gift. Beautifully presented with a fab selection of items. Great service from Clan Artisan again. Highly recommend
4 July 2022
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this amazing review . It really means so much to our small business ! X thanks again xxx
Great personalised service, lovely products
I used this company to buy a Father's Day present for my Dad. I had a problem with the payment/order so I contacted them & Jen straight away investigated & found out the problem & helped me to find a solution. The order arrived exactly when they said it would & my Dad was very happy with the selection of cheeses & oatcakes I chose for him in his hamper. They also provided a lovely personalised follow up service to make sure that my parents knew to put the package in the fridge. I would definitely recommend Clan Artisan and will use them again.
20 June 2022
Reply from Clan Artisan Ltd
Aww so glad we could help sort it all out :) and we love to hear that your Dad loved his gift - we hope we can help you again soon . Thanks so much for taking the time to review us - it really means a lot to a small business like ours xxx
Big Welldone Clan artisan
Big Welldone Clan artisan
Great products
Easy to order
Fast delivery
Kept in touch throughout
Brilliant customer service
20 June 2022
Reply from Clan Artisan Ltd
Wow ! This really made our Monday reading this review today .. thank you so much for taking the time to write it . We are very grateful and hope we can help you again soon .
Lovely honey
Great service, and delicious honey. I will certainly be buying from Clan Artisan again.
13 June 2022
Reply from Clan Artisan Ltd
So glad you loved your honey and our service xxx we look forward to helping you again :)
Jen M
Fantastic service and products
Fantastic service even when there was a slight issue, I had a very quick response & the issue was rectified swiftly, thank you!
My sister loved her hamper and I love choosing from the selection of Scottish products available. This was my 2nd time ordering from Clan Artisan and both times have been great. Thank you!
26 May 2022
Reply from Clan Artisan Ltd
Thanks so much for taking the time to post this review … as a small business this means so much to us . We are so happy to hear your sister loved her gift and you were happy with the service . we will be sending you a discount code soon for your next order ! We appreciate your support xx
Excellent gift for my dad
Excellent gift for my dad. Great communication and lovely products. Came super quick too! Lovely presentation.
24 May 2022
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this wonderful review ! It’s hugely appreciated and hope you Dad had a lovey birthday x
Reply from Clan Artisan Ltd
Thank you so much for taking the time to give us this 5 star review ! x we really appreciate it xx
Fabulous choice of products to create a…
Fabulous choice of products to create a really special gift. My sister in law was thrilled with her box of goodies. Thanks Clan Artisan!
20 March 2022
Reply from Clan Artisan Ltd
Thank you so much Shona for your continued support over the years xx we so appreciate it 💖
So glad your sister loved her box it was a pleasure putting it together for her .. xx
Thank you again Shona x
This review really makes us do
Excellent products and wonderful…
Excellent products and wonderful customer service. I sent a bespoke gift box that was very warmly received, beautifully packaged and had a very prompt delivery with tracking. I had some questions about items which were quickly responded to. 100% Recommend.
15 March 2022
Reply from Clan Artisan Ltd
Thank you hugely for taking the time for this amazing review .
We really appreciate it xxx
We hope we can help you again with any gifts you might need in the future xxx
Thank you again
Jen and Team CA
Get Well Soon hamper
I ordered a hamper to cheer up a work colleague after an op and it was perfect! Thoughtfully chosen as ever. I would strongly recommend Clan Artisan.
14 March 2022
Reply from Clan Artisan Ltd
Thank you so much for taking the time for this amazing review .
We do appreciate it and so glad the gift helped cheer up your colleague xxx
We hope we can help again with any gifts you may need in the future .
Thank you again from us here at Clan Artisan 😘
Supporting local
Great to be able to support a company who supports local suppliers, providing local produce
9 January 2022
Reply from Clan Artisan Ltd
Thank you so much for taking the time to write this lovely review .
We really appreciate your support and hope we can help you again soon xx
Thanks again
Jen and Team X
Reply from Clan Artisan Ltd
Thank you so much Sarah for taking the time to write this review . We hope you have had a lovely Christmas and thank you from ordering from Clan Artisan . We are super proud of our products and glad you liked them to .
we hope we can help you with any other gifts throughout the year x
Thanks again
Jen and Team Clan Artisan
Amazing cheeses
Amazing cheeses, fantastic selection and speedy delivery. Our cheeseboard went down a storm at Christmas, particularly the Laphroaig
31 December 2021
Reply from Clan Artisan Ltd
Happy new year to you Sara . Thanks so much for taking the time for this amazing review . This really makes us do a wee happy dance ! Xx so glad you enjoyed the cheese board and hope we can help you with any gifts in 2022 xx thanks again !
Jen and team x
Excellent customer service
Mistake with my order, Jennifer went above and beyond to personally deliver and correct the mistake. Great company will buy again .
29 December 2021
Reply from Clan Artisan Ltd
Thank you so much for this lovely review :)
We will always do our best to sort anything for our customers - especially any errors on our part . This Christmas certainly was one the most challenging as a small business with the amount of orders we had - and just glad could sort yours .
Hope you enjoyed your cheeses and had a lovely Christmas xx
Look forward to helping you again soon ,, x
Gorgeous gift boxes
Such a lovely gift box, full of beautiful items. Plus really great communication and customer support. Thanks so much!
27 December 2021
Reply from Clan Artisan Ltd
Thank you so much for taking the time to write this review. It really means a lot to us … as we always try our best look after our customers .
So glad everything arrived safe and well and hope you had a lovely Christmas x
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this 5 star review .. it’s really appreciated .
So glad the recipients loved their gifts ..
We hope we can help you again soon .
Thanks again and hope you had a lovely Christmas also .
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